Heinner HFF-212EA+, User Instruction

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Troubleshooting
Caution! Before troubleshooting, disconnect the power supply. Only a qualified electrician of
competent person must do the troubleshooting that is not in this manual.
Important! There are some sounds during normal use (compressor, refrigerant circulation).
Problem
Possible cause
Solution
Mains plug is not plugged in or
is loose, or product is turn off
Insert mains plug and turn on
the appliance
Appliance dose not
work
Fuse has blown or is defective
Socket is defective
Check fuse, replace if necessary.
Mains malfunctions are to be
corrected by an electrician.
Temperature is set too cold
or the appliance runs at -22 ℃
setting.
Turn the temperature regulator to a
warmer setting temporarily.
Appliance freezes
too much
Temperature is not properly
adjusted.
Please look in the initial Temperature
Setting section.
Open the door only as long as
necessary.
Door was open for an extended
period.
The food is not frozen
enough.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
Turn the temperature regulation to
a colder setting temporarily.
The appliance is near a heat
Please look in the installation
source.
location section.
Carefully warm the leaking sections of
the door seal with a hair dryer (on a cool
setting). At the same time shape the
warmed door seal by hand such that it
sits correctly.
Heavy build-up of
frost on the door
seal.
Door seal is not air-tight.
Appliance is not level. Re-adjust the feet.
The appliance is touching the
wall or other objects.
Move the appliance slightly.
Unusual noises
A component, e.g. a pipe, on
the rear of the appliance is
touching another part of the
appliance or the wall.
If necessary, carefully bend the
component out of the way.
If the malfunction shows again, contact the Service Center.
These data are necessary to help you quickly and correctly. Write the necessary data here, refer to the
rating plate.
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