Heinner HEM-1100BKRD, Instruction Manual

Page: 28 / 57

www.heinner.com 850W, 50-60Hz, 220-240V
27
Symptom Cause Corrections
Water leaks from the bottom
of coffee maker. There is much water in the
drip tray. Please clean the drip tray.
The coffee maker is
malfunction.
Please contact with the
authorized service facility for
repairing.
Water leaks out of outer side
of filter. There is some coffee powder
on filter edge. Get rid of them.
Acid (vinegar) taste exists in
Espresso coffee. No clean correctly after
cleaning mineral deposits. Clean coffee maker per the
content in “before the first use”
for several times.
The coffee powder is stored
in a hot, wet place for a long
time. The coffee powder
turns bad. Please use fresh coffee powder,
or store unused coffee powder
in a cool, dry place. After
opening a package of coffee
powder, reseal it tightly and
store it in a refrigerator to
maintain its freshness.
The coffee maker cannot
work any more. The power outlet is not
plugged well. Plug the power cord into a wall
outlet correctly, if the appliance
still does not work, please
contact with the authorized
service facility for repairing.
The steam cannot froth. The steam ready indicator is
not illuminated. Only after the steam ready
indicator is illuminated, the
steam can be used to froth.
The container is too big or
the shape is not fit. Use high and narrow cup.
You have used skimmed milk. Use whole milk or half-skimmed
milk.
Do not take apart the appliance by yourself if the cause of failure is not found, you had
better contact certified serving center.
VIII. TROUBLE SHOOTING