14
Installation Instructions and Owner’s Manual
Unvented Natural Gas Vent Free Room Heaters
TROUBLESHOOTING
NOTE:
All troubleshooting items are listed in order of operation and likely occurrence.
WARNING:
Only a qualified service person should service and repair heater.
CAUTION:
Never use a wire needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Make sure grille guard is in place before running heater. If screen or grille guard is removed for servicing it must be
replaced prior to operating the heater.
WARNING:
If you smell gas:
•
Shut off gas supply
•
Do not try to light any appliance
•
Do not touch any electrical switch; do not use any phone in your building
• Immediately call you gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•
If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,paint remover,
cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and
create odors and possible discoloration of walls and ceilings.
OBSERVED SYMPTOM
POSSIBLE CAUSE
REMEDY
When igniter button is
pressed in, there is no
spark at pilot
Igniter electrode positioned wrong
Reposition electrode
Igniter electrode is broken
Replace electrode
Igniter electrode not connected to igniter Reconnect igniter cable
Igniter cable pinched or wet
Free igniter cable if pinched by any metal or tubing. Keep igniter
cable dry
Broken igniter cable
Replace igniter cable
Bad Piezo igniter
Replace control valve
Low Battery
Replace battery
When igniter button is
pressed in, there is a spark
at the ODS/pilot but no
ignition
Control knob not fully pressed in
Press in control knob fully
Control knob not pressed in long enough After ODS/pilot lights, keep control knob pressed in for 30
seconds
Equipment shutoff valve not fully open
Fully open equipment shutoff valve
Control Valve damaged
Replace control valve
ODS/pilot lights but flame
goes out when control
knob is released
Gas supply turned off or equipment
shutoff valve closed
Turn on gas supply or open equipment shutoff valve
Control knob not fully pressed in while
pressing ignition button
Press in control knob fully while pressing ignition button
Air in gas line when installed
Continue holding down control knob. Repeat ignition operation
until air is removed.
ODS/Pilot is clogged
Clean ODS/Pilot (see “CLEANING AND MAINTENANCE” on
page 12)
Control knob not in pilot position
Turn control knob to pilot position
Gas regulator setting is not correct
Replace gas regulator
Thermocouple connection loose at
control valve
Hand tighten thermocouple nut until snug, and then tighten
1/4 turn more.
Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This
problem could be caused by one or both
of the following:
a. Low gas Pressure
b. Dirty or Partially clogged ODS/pilot
a. Contact local gas company
b.
Clean ODS/pilot (see Cleaning and Maintenance, page 11)
Thermocouple damaged
Replace thermocouple
Control Valve damaged
Replace control valve
