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HeathCo Heath Zenith 7745, Manual, Page: 4 / 6

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HeathCo Heath Zenith 7745 Manual Download Page 4

4

Troubleshooting

1. PROBLEM: Chime does not sound.

A.  POSSIBLE CAUSE: Batteries not installed correctly.
A.  CORRECTIVE ACTION: Make sure batteries are installed according to the 

diagram inside the push button and chime.

B.  POSSIBLE CAUSE: Batteries are dead.
B.  CORRECTIVE ACTION: Check charge of push button and chime batteries 

and replace if necessary.

C.  POSSIBLE CAUSE: Push button and chime are not synced.
C.  CORRECTIVE ACTION: Sync the push button and chime.

•  Press and hold the button on the chime until the chime sounds a “Beep-

Beep”.

•  Press the push button within 30 seconds. The chime will sound a “Beep-

Beep” tone to indicate the push button is synced.

•  Press the push button to ensure operation.

2. PROBLEM: Batteries seem okay, but the chime does not work after installation.

A.  POSSIBLE CAUSE: Chime or push button is mounted on metal or near metal

studs. Note: Metal reduces transmission range.

A. CORRECTIVE ACTION: Use 1/4 in. to 1/2 in. (6 to 13 mm) wood shims to 

move chime or push button away from metal surface.

B. POSSIBLE CAUSE: Chime is mounted near concrete floor or wall. Note: 

Concrete may reduce range.

B.  CORRECTIVE ACTION: Move chime away from concrete surface.
C.  POSSIBLE CAUSE: Chime and push button are installed too far apart.
C.  CORRECTIVE ACTION: Locate chime closer to push button.

Summary of Contents for Heath Zenith 7745

Page 1: ...ion Insert screw removed in step 2 into the rear of the chime and tighten securely 5 Test range Temporarily position chime and push button where you want them mounted Press push button to verify chime and push button work prop erly If chime does not sound see Troubleshooting Figure 1 Figure 2 Figure 3 WARNING To prevent possible SERIOUS INJURY or DEATH NEVER allow small children near batteries If ...

Page 2: ... the door jamb or wall is clean 7 Mount chime Determine mounting location The base may be mounted horizontally or vertically depending upon the specific model purchased Use template on back cover of manual for screw placement Mark two hole locations 2 3 4 7 cm apart Note Make sure holes are level before drilling Drill two 7 32 diameter pilot holes for wall an chors and insert anchors Mount keyhole...

Page 3: ...g one note tune or Ding Dong two note tune The factory setting is for the Ding Dong tune This tune can be changed by following the instructions in the Tune Setting Table Note All chime models are designed to work with up to 5 push buttons sold separately All chimes are designed to play only two different tunes no matter how many push buttons are used ...

Page 4: ... push button within 30 seconds The chime will sound a Beep Beep tone to indicate the push button is synced Press the push button to ensure operation 2 PROBLEM Batteries seem okay but the chime does not work after installation A POSSIBLE CAUSE Chime or push button is mounted on metal or near metal studs Note Metal reduces transmission range A CORRECTIVE ACTION Use 1 4 in to 1 2 in 6 to 13 mm wood s...

Page 5: ...n the chime until the chime sounds a Beep Beep Beep Beep To re sync the push button and chime press and hold the button on the chime until the chime sounds a Beep Beep Press the push button within 30 seconds The chime will sound a Beep Beep tone to indicate the push button is synced Press the push button to ensure operation Note The push button and chime come synced from the factory The range of t...

Page 6: ...fications not expressly approved by the party responsible for regulatory compliance could void the user s authority to operate the equipment Please contact us for assistance before returning product to the store or to HeathCo LLC If you experience a problem follow this guide When contacting Technical Service please include the following informa tion Name Street Address Daytime Phone Number Email A...

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