7
598-1277-03
TROUBLESHOOTING GUIDE
SYMPTOM
Light stays
on continu-
ously.
Light flashes
on and off.
POSSIBLE CAUSE
1. The sensor is pointed toward
a heat source like an air
vent, dryer vent, or brightly
painted, heat reflective
surface
(Reduce sensitivity).
2.
Light control is in Manual
Mode. (Switch to Auto.)
3. Light control is in
D
ual
B
rite
®
mode.
4. Sensitivity is set too high.
(Reduce sensitivity.)
1. Light control is in the Test
mode and warming up
(Flashing is normal under
these conditions)
.
2. Heat being reflected from
other objects may be
affecting the sensor. (Re-
aim sensor.)
POSSIBLE CAUSE
1. Light switch is turned off.
2. Bulb is loose or burned out.
3. Fuse is blown or circuit
breaker is turned off.
4. Daylight turn-off is in ef-
fect
(recheck after dark)
.
5. Incorrect circuit wiring, if
this is a new installation.
1. Light control may be in-
stalled in a relatively dark
location.
2. Light control is in Test
(Set control switch to an
ON-TIME position).
1. Light control may be
sensing small animals or
automobile traffic
(Reduce
sensitivity)
.
SYMPTOM
Light will not
come on.
Light comes
on in daylight.
Light comes
on for no
apparent
reason.
TECHNICAL SERvICE
Please call 1-800-858-8501 (English speaking only) for assistance before returning
product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501 (English
speaking only)
, 8:00 AM to 5:00 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model
Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
Please keep your dated sales receipt, it is required for all warranty requests.
