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World Leaders in Ultra-Pure Heating
www.heateflex.com
405 E. Santa Clara St., Arcadia, CA 91006-7218
O
: (626) 599-8566
F
: (626) 599-9567
Receiving Inspection Procedure
This shipment was carefully inspected, checked, and properly packaged at Heateflex
Corporation and delivered to the shipping carrier in good condition. We fully expect
your merchandise to arrive in your hands in excellent operational condition.
ALL PRODUCTS ARE SHIPPED F.O.B. FACTORY; THEREFORE, WHEN IT IS
DELIVERED TO THE SHIPPING CARRIER, IT BECOMES YOUR PROPERTY.
THUS, IT IS IMPORTANT THAT YOU TAKE NOTE OF ANY DAMAGE, WHETHER
OBVIOUS OR HIDDEN. REPORT THIS INFORMATION TO THE
TRANSPORTATION COMPANY WITHIN 5 DAYS OF RECEIPT OF THE SHIPMENT
AT YOUR PREMISES TO AVOID FORFEITING CLAIMS FOR DAMAGE.
WHAT TO DO IF SHIPMENT IS DAMAGED:
Leave the items, packing material and carton
“
as is
”
. Notify your carrier’s
local office and ask for immediate inspection of the carton and contents.
After the shipping carrier has made inspection, and you have received
acknowledgment in writing as to the damage, please contact our Customer
Service Department for return authorization at:
(626) 599-8566
If writing for return authorization, please indicate your purchase order
number.
We will either repair or replace the merchandise depending upon the extent
of the damage.
It is your responsibility to follow the above instructions, or the shipping
carrier will not honor any claims for damage. If there are any shortages or
questions regarding this shipment, please notify us within 10 days.
