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Heat & Glo  • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual  •  2273-981  • Rev. G  •  5/14 

The following tasks may be performed annually by the 
homeowner.  If you are uncomfortable performing any of 
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to lint from 
carpeting or other factors. Control compartment, burner 
and circulating air passageway of the 

fi

 replace must be 

kept clean.

CAUTION! Risk of Burns! 

The 

fi

 replace should be turned 

off and cooled before servicing. Disconnect the 6V trans-
former from the junction box before servicing to avoid un-
intended lighting.

When properly maintained, your 

fi

 replace will give you 

many years of trouble-free service.  We recommend an-
nual service by a quali

fi

 ed service technician. 

Any safety screen or guard removed for servicing must be 
replaced prior to operating the 

fi

 replace.

Installation and repair should be done by a quali

fi

 ed service 

technician only. The 

fi

 replace should be inspected before 

use and at least annually by a professional service person. 

Maintenance and Service 

Task

Frequency

To be completed by

Glass Cleaning

Seasonally 

Homeowner

Doors/Fronts/

Surrounds

Annually

Remote Control

Seasonally

Venting

Seasonally

Gasket Seal 

and Glass 
Inspection

Annually

Quali

fi

 ed Service 

Technician

Firebox 

Inspection

Annually

Control 

Compartment &  

fi

 rebox Top

Annually

Burner Ignition 

& Operation

Annually

Glass Cleaning

Frequency: 

Seasonally

By: 

Homeowner

Tools Needed

:  Protective gloves, glass cleaner, drop 

cloth and a stable work surface.

CAUTION! Handle 

fi

 xed glass assembly with care. 

Glass is breakable.

•  Avoid striking, scratching or slamming glass
•  Avoid abrasive cleaners
• 

DO NOT

 clean glass while it is hot 

 

Prepare a work area large enough to accommodate 

fi

 xed 

glass assembly and door frame by placing a drop cloth 
on a 

fl

 at, stable surface.

Note

: Fixed glass assembly and gasketing may have 

residue that can stain carpeting or 

fl

 oor surfaces.

 

Remove decorative front from appliance by carefully 
lifting the front up and off the four shoulder bolts on the 
appliance.Set  aside on a stable work surface.

B.  Maintenance Tasks - Homeowner

A.  Maintenance:  Frequency and Tasks

WARNING! Risk of Asphyxiation! 

Handle 

fi

 xed  glass 

assembly with care. Inspect the gasket to ensure it is 
undamaged and inspect the glass for cracks, chips or 
scratches. 

• 

DO NOT

 

operate 

fi

 replace with glass removed, cracked, 

broken or scratched.

• 

Replace as a complete assembly.

Removing Fixed Glass Assembly

•  Remove the glass assembly from the 

fi

 rebox by releasing 

the two top glass latches and then the two bottom glass 
latches.  Hold glass in place with one hand and release 
glass latches with the other hand.  See Figure 4.1. 

Cleaning Fixed Glass Assembly

•  Clean glass with a non-abrasive commercially available 

cleaner.
-  Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass 

cleaner (consult with your dealer)

Replacing Fixed Glass Assembly

• Carefully set 

fi

 xed glass assembly in place on 

fi

 replace.  

Hold glass in place with one hand and secure glass 
latches with the other hand. Refer to Figure 4.1.

•  Reinstall decorative front.  Replace decorative front by 

mating the four hooks on the decorative front with the 
four shoulder bolts on the appliance.  Place the front on 
the two bottom hooks and then tilt inward and onto the 
top two hooks.

Summary of Contents for REVO-H31

Page 1: ...ual with party responsible for use and operation OWNER Retain this manual for future reference REVO V12 REVO S21 REVO H31 NOTICE DO NOT discard this manual In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fitter SeeTable of Contents for location of additional Commonwealth of Massachusetts requirements WARNING HOT GLASS WILL CAUSE BURNS DO NOT TOUCH G...

Page 2: ... De Gaz Gaz N NA ATURAL TURAL GAS GAS MADE MADE IN IN USA USA Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment Adjustment Approved Approved Minimum Minimum De De Gaz Gaz Acceptable Acceptable 0 0 0 0 in in w c w c Po Po Col Col d eau d eau Maximum Maximum Pressure Pressure Pression Pression 0 0 0 0 in in w c w c Po Po Col Col d ea...

Page 3: ...formation A Appliance Certification 6 B Glass Specifications Ceramic 6 C BTU Specifications 6 3 General Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Before Lighting Appliance 8 E Lighting Instructions IPI Plus 9 F Appliance Break In 10 G Heat Management 10 H Operation During A Power Outage 11 I Detailed Component Operating Instructions 12 4 Maintenance and...

Page 4: ...f original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or occupancy date T...

Page 5: ...WARRANTY SPECIFIED ABOVE WARRANTY EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items...

Page 6: ... Installation Codes in Canada 2 2 Product Specific and Important Safety Information B Glass Specifications Ceramic This appliance is equipped with 5 mm ceramic glass Re place glass only with 5 mm ceramic glass Please contact your dealer for replacement glass Installation and service of this appliance should be performed by qualified personnel Hearth Home Technologies suggests NFI certified or fact...

Page 7: ... provided with this appliance and shall be installed DO NOT operate the appliance with the barrier removed If the barrier becomes damaged the barrier shall be replaced with the manufacturer s barrier for this appliance Contact your dealer or Hearth Home Technologies if the barrier is not present or help is needed to properly install one HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NE...

Page 8: ...2 General Operating Parts B General Operating Parts C Fuel Specifications Figure 3 2 references the general operating parts of the appliance and the section of this manual in which they are discussed WARNING Risk of Fire or Explosion Appliance must be set up for compatible gas type This appliance is designed to operate on either natural gas or propane Make sure the appliance is compatible with gas...

Page 9: ...oor WHAT TO DO IF YOU SMELL GAS DO NOT try to light any appliance DO NOT touch any electric switch do not use any phone in your building DO NOT CONNECT LINE VOLT AGE 110 120 VAC OR 220 240 VAC TO THE CONTROL VALVE Improper installation adjustment al teration service or maintenance can cause injury or property damage Re fer to the owner s information manual provided with this appliance This applian...

Page 10: ...embly and run continuously on high an additional 8 12 hours This cures the materials used to manufacture the fire place NOTICE Open windows for air circulation during fire place break in Some people may be sensitive to smoke and odors Smoke detectors may activate G Heat Management Heat Output is managed through the RC200 remote con trol that comes standard with the fireplace Turn the appliance on ...

Page 11: ... Figure 3 3 for location The decorative front or door will need to be removed See Section 4 B for decorative front removal information 2 Locate the battery tray and insert four AA cell batteries Battery polarity must be correct or module damage will occur A complete wiring diagram is included in the Electrical section of the appliance Installation Manual 3 Turn the appliance on according to the in...

Page 12: ...e wiring diagram is included in the Electrical section of the appliance installation manual 5 Module Reset This module may lock out under certain conditions When this occurs the appliance will not ignite or respond to commands The module will go into lock out mode by emitting three audible beeps then continuously displaying a RED GREEN error code at its status indicator LED Check battery tray Remo...

Page 13: ...sembly with care Glass is breakable Avoid striking scratching or slamming glass Avoid abrasive cleaners DO NOT clean glass while it is hot Prepare a work area large enough to accommodate fixed glass assembly and door frame by placing a drop cloth on a flat stable surface Note Fixed glass assembly and gasketing may have residue that can stain carpeting or floor surfaces Remove decorative front from...

Page 14: ...es snow debris etc Verify termination cap clearance to subsequent construc tion building additions decks fences or sheds Inspect for corrosion or separation Verify weather stripping sealing and flashing remains intact Inspect draft shield to verify it is not damaged or missing GLASS ASSEMBLY GLASS LATCHES BOTH TOP AND BOTTOM Figure 4 1 Fixed Glass Assembly Doors Surrounds Fronts Frequency Annually...

Page 15: ...gn objects Verify unobstructed air circulation Burner Ignition and Operation Frequency Annually By Qualified Service Technician Tools needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed drill bit set and a manometer Verify burner is properly secured and aligned with pilot or igniter Clean off burner top inspect for plugged ports corrosion or deterioration Replace burne...

Page 16: ...g to remove deposits left by oils from the manufacturing process A non abrasive cleaner such as gas fireplace glass cleaner may be necessary See your dealer Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down similar to the sound produced by a furnace or heating duct This noise does not affect the operation or longevity of the fireplace Is it normal to s...

Page 17: ...proximately 17 in or 1 8 in 3 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are between 6 4 and 6 6 volts DC Bat tery power supply voltage must be at least 4 volts If less ...

Page 18: ... side of pilot hood Flame sensing rod should glow shortly after ignition With a multi meter verify that current in series between module and sense lead is at least 0 14 microamps Verify correct pilot orifice is installed and gas inlet is set to pressure specifi cations Polish flame sensing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod C Module i...

Page 19: ...act your dealer for a list of ap proved accessories WARNING Risk of Fire and Electric Shock Use ONLY Hearth Home Technologies approved optional acces sories with this appliance Using non listed accessories could result in a safety hazard and will void the warranty Decorative Fronts WARNING Risk of Fire Install ONLY doors or fronts approved by Hearth Home Technologies Unapproved doors or fronts may...

Page 20: ...e Qty 2 req 2273 109 2 Outer Wrap Replacement SRV2275 105 3 Outer Top 2275 106 4 Baffle Firebox 2275 104 5 Pilot Bracket 2273 125 6 Burner Assembly SRV2275 007 Y 7 Refractory Back Glass 2275 700 8 Glass Front Black 2275 701 9 Glass Assembly GLA REVOV12 10 Glass Bracket Qty 2 req 2273 115 5 11 Junction Box Assembly 2273 016 Y 12 Component Tray 2275 107 13 Valve Assembly Refer to following Page Temp...

Page 21: ...op Side Qty 2 req 2273 109 2 Outer Wrap Replacement SRV2273 105 3 Outer Top 2273 106 4 Baffle Firebox 2273 104 5 Pilot Bracket 2273 125 6 Burner Assembly SRV2273 007 Y 7 Refractory Back Glass 2273 700 8 Glass Front Black 2273 701 9 Glass Assembly GLA SOHOCE 10 Glass Bracket Qty 2 req 2273 115 11 Junction Box Assembly 2273 016 Y 12 Component Tray 2273 107 13 Valve Assembly Refer to following Page T...

Page 22: ...Top Side Qty 2 req 2273 109 2 Outer Wrap Replacement SRV2274 105 3 Outer Top 2274 106 4 Baffle Firebox 2274 104 5 Pilot Bracket 2273 125 6 Burner Assembly SRV2274 007 Y 7 Refractory Back Glass 2274 700 8 Glass Front Black 2274 701 9 Glass Assembly GLA REVOH31 Y 10 Glass Bracket Qty 2 req 2273 115 11 Junction Box Assembly 2273 016 Y 12 Component Tray 2274 107 13 Valve Assembly Refer to following Pa...

Page 23: ...t 2118 420 13 3 Valve Bracket 2273 118 13 4 Flex Ball Valve Assembly 12 302 320A Y 13 5 Switched DC Regulator 2326 131 Y 13 6 Valve NG 2166 302 Y Valve LP 2166 303 Y 13 7 Battery Pack 2166 323 Y 13 8 Module 2166 307 Y 13 9 Male Connector Pkg of 5 303 315 5 Y 13 10 Bulkhead 4021 512 Y 13 11 Shutter sleeve 2273 150 Y Remote RC200 HNG 2166 320 Wire Harness 2166 304 Y Conversion Kit LP REVO H31 LPK RH...

Page 24: ...________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE L...

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