Table of Contents
Safety Alert Key:
•
DANGER!
Indicates a hazardous situation which, if not avoided will result in death or serious injury.
•
WARNING!
Indicates a hazardous situation which, if not avoided could result in death or serious injury.
•
CAUTION!
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
•
NOTICE:
Indicates practices which may cause damage to the fireplace or to property.
4
Maintenance and Service
A. Maintenance Tasks-Homeowners
16
1. Chimney Inspection
16
2. Creosote (Chimney) Cleaning
17
3. Care and Cleaning of Plated Surfaces
18
4. Glass Doors
18
5. Glass Cleaning
18
6. Door Gasket
18
7. Ash Removal
18
8. Baffle and Blanket
18
9. Firebrick
18
B. Replacement Maintenance
19
1. Glass Replacement
19
2. Tighten or Adjust Door Latch
19
3 Firebrick Replacement
20
4. Baffle Removal and Installation
21
5. Fan Replacement
21
6. Timer Assembly Replacement
22
7. Timer Removal & Replacement
24
5 Troubleshooting
A. FAQs
26
B. Troubleshooting Table
28
6 Reference Materials
A. Service Parts
29
C. Contact Information
36
1 Welcome
A. Congratulations
3
B. LIMITED LIFETIME WARRANTY
4
2
Product Specific Information
A. Fireplace Certification
6
B. BTU & Efficiency Specifications
6
C. Glass Specifications
6
3 Important Safety and Operating Information
A. Fireplace Safety
7
1. Clear Space
7
2. Firebrick
8
3. Baffle and Blanket
8
4. Over-Firing Your Fireplace
8
5. Chimney Fire
8
B. General Operating Parts
9
1. Automatic Combustion Control (ACC)
10
2. ACC Override
10
3. Outside Air
11
4. Glass Doors
12
5. Convection Fan Operation
12
C. Fuel
12
1. Hardwood vs. Softwood
12
2. Moisture content
13
3. Seasoning
13
4. Storing Wood
13
5. Burning Process
14
6. Dirty Glass
14
7. Creosote Formation
14
8. Opacity
14
D. First Fire
14
E. Lighting Instructions
15
F. Heat Management
15
2
Heat & Glo • NorthStar Owner’s Manual • 480-2350 • Rev G • 05/15/14
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