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 7 

Revised 2019 

TROUBLESHOOTING 

SM20ES Electrical Box Pictured 

Figure 1 

Symptom 

Possible Solution 

No power to the 
unit.  

Verify the unit is plugged into a 15 Amp circuit and the Power Switch is set to the “ON” position. 

If the unit does not have any power:  

Check if the GFCI circuit breaker is tripped: 

A)  Remove the non-stick cover to inspect the plate.  If there are any punctures or burn 

marks you will have to replace the seal plate.   

B)  If there is no visible damage to the seal plate, the GFCI can be reset.  If the GFCI 

cannot be reset it can be replaced. 

C) You’ll know the GFCI is reset when the red power light on the right of the unit glows. 

D) If the GFCI trips, the seal plate might have moisture inside.  Allow 1-2 days to dry out 

and then try resetting it again. 

Summary of Contents for SM20ES

Page 1: ...2WWBPXLB 6 x 15 Seal Plate with Optional Left Right Wings Label Dispenser and Printer Shelf Scale and printer pictured are not included SM20ES C6D1XXXXXXB 6 x 15 Seal Plate with Optional Label Dispens...

Page 2: ...Revised 2019 TABLE OF CONTENTS Machine Components Electrical Rating 3 Cradle Mount Film Setup 5 Recommended Maintenance 6 Troubleshooting Guide 7 Control Board Assembly 9 Service Parts Information 10...

Page 3: ...ycle in the seal plate begins when a package is placed in front of the photo eye on the seal plate ENERGY SMART TECHNOLOGY The Energy Smart Wrapper is an innovative system that incorporates an Instant...

Page 4: ...ocated midway up on the back left side of the frame The GFCI may need to be reset if wrapper gets wet or other ground faults arise Do not reset the GFCI if visible seal plate damage is present TWO ROL...

Page 5: ...er 3 and film guide roller 1 and up through the film selector rollers The black tension knobs 3 can be adjusted for proper tension on the film by loosening rotate counter clockwise or tightening rotat...

Page 6: ...d burn off on the hot plate The non stick cover should be replaced if the surface is soiled or damage is present The seal plate can be cleaned with a mild degreaser Spray degreaser on a soft cloth or...

Page 7: ...breaker is tripped A Remove the non stick cover to inspect the plate If there are any punctures or burn marks you will have to replace the seal plate B If there is no visible damage to the seal plate...

Page 8: ...is not on the control board and photo eye will need to be checked to see which is faulty Next verify the control board is working properly 1 Using a multimeter check the voltage on Pin 1 If it is not...

Page 9: ...9 Revised 2019 CONTROL BOARD ASSEMBLY NEUTRAL HEATER OUT 24V 0V AUX PRODUCT DETECTION THERMISTOR THERMISTOR 120 VAC...

Page 10: ...ment 6 x 15 Seal Plate Kit 4 1 6137 150 Replacement 8 x 15 Seal Plate Kit 5 1 6137 094 Hot Rod Replacement Kit Includes 1 Square Boardless Cut Off Rod with 1 FT Wire Secure and 1 Strain Relief Grommet...

Page 11: ...t 4 1 6137 150 Replacement 8 x 15 Seal Plate Kit 5 1 6 x 15 1818 035 8 x 15 1818 036 Energy Smart Control Board Programmed 6 1 1815 030 1 Amp Circuit Breaker Snap In 7 1 1815 031 20 Amp Circuit Breake...

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