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Heat & Glo  •  ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual  •  2482-981 Rev. B  •  3/17

 

6

B. Glass Speci

fi

 cations

Hearth & Home Technologies appliances manufactured 
with tempered glass may be installed in hazardous lo-
cations such as bathtub enclosures as de

fi

 ned by the 

Consumer Product Safety Commission (CPSC). The 
tempered glass has been tested and certi

fi

 ed to the re-

quirements of 

ANSI Z97.1

 and 

CPSC 16 CFR 1202 

(Safety Glazing Certi

fi

 cation  Council 

SGCC# 1595

 and 

1597

. Architectural Testing, Inc. Reports 

02-31919.01

 

and 

02-31917.01

).

This statement is in compliance with 

CPSC 16 CFR Sec-

tion 1201.5 

“Certi

fi

 cation and labeling requirements” 

which refers to 

15 

U.S. Code 

(USC) 2063 

stating “…Such 

certi

fi

 cate shall accompany the product or shall otherwise 

be furnished to any distributor or retailer to whom the 
product is delivered.”
Some local building codes require the use of tempered 
glass with permanent marking in such locations. Glass 
meeting this requirement is available from the factory. 
Please contact your dealer or distributor to order.

C. BTU Speci

fi

 cations

A. Appliance Certi

fi

 cation

NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.  

This appliance is tested and approved as either supplemen-
tal room heat or as a decorative appliance.  It should not be 
factored as primary heat in residential heating calculations.

NOTICE: 

This installation must conform with local codes. 

In the absence of local codes you must comply with the 
National Fuel Gas Code, ANSI Z223.1-latest edition in 
the U.S.A. and the CAN/CGA B149 Installation Codes in 
Canada.

Product Speci

fi

 c Information 

 

Models

(U.S. or Canada)

Maximum

Input 

BTU/h

Minimum

Input BTU/h

Ori

fi

 ce

Size 

(DMS)

ST-36TR-IFT 

(NG)

(0-2000 FT)

38,000

21,000

32

ST-36TR-IFT

 (LP)

(0-2000 FT)

35,500

20,000

50

PIER-36TR-IFT 

(NG)

(0-2000 FT)

38,000

21,000

32

PIER-36TR-IFT 

(LP)

(0-2000 FT)

35,500

20,000

50

This product is listed to ANSI standards for “Vented Gas 
Fireplace Heaters” and applicable sections of “Gas Burn-
ing Heating Appliances for Manufactured Homes and 
Recreational Vehicles”, and “Gas Fired Appliances for 
Use at High Altitudes”.

MODELS:

 ST-36TR-IFT, PIER-36TR-IFT

LABORATORY:  

Underwriters Laboratories, Inc. (UL)

TYPE:  

Direct Vent Heater

STANDARD:

 ANSI Z21.88-2014 • CSA 2.33-2014

Installation and service of this appliance should be performed by 
quali

fi

 ed personnel. Hearth & Home Technologies recommends 

HHT Factory Trained or NFI certi

fi

 ed professionals.

Summary of Contents for PIER-36TR-IFT

Page 1: ...rmed by a licensed plumber or gas fitter See appliance installation manual for additional Commonwealth of Massachusetts requirements DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and o...

Page 2: ..._________________________________ Email _____________________________________________________________ Not Not for for use use with with solid solid fuel fuel Ne Ne doit doit pas pas entre entre utilise utilise avec avec un un combustible combustible solide solide This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes codes if if an...

Page 3: ... Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 8 E Before Lighting Appliance 10 F Lighting Instructions IPI 11 G Appliance Break In 12 H Heat Management 12 I Operation During A Power Outage Intellifire Touch 13 J Detailed Component Operating Instructions Intellifire Touch 14 4 Maintenance and Service A Mainten...

Page 4: ...s on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or o...

Page 5: ...RRANTY EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources ...

Page 6: ...INTENDED FOR USE AS A PRIMARY HEAT SOURCE This appliance is tested and approved as either supplemen tal room heat or as a decorative appliance It should not be factored as primary heat in residential heating calculations NOTICE This installation must conform with local codes In the absence of local codes you must comply with the National Fuel Gas Code ANSI Z223 1 latest edition in the U S A and th...

Page 7: ...earth Home Technologies if the barrier is not present or help is needed to properly install one Teach children to NEVER touch the fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org safety information To prevent unintended operation when not using your fire place for an extended period of time summer months vacatio...

Page 8: ...e appliance is compatible with gas type selected for installation site Conversions must be made by a qualified service technician using Hearth Home Technologies specified and approved parts Figure 3 3 Good Faith Wall Surface Temperatures Above Appliance D Good Faith Wall Surface TV Guidelines NOTICE Temperatures listed above are taken with a temperature measuring probe as prescribed by the test st...

Page 9: ...nd from model to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures iden fied in the TV s technical specifica ons Contact the TV s manufacturer directly if you cannot locate this informa on or have ques ons regarding the informa on 3 Mant...

Page 10: ...ve been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Ensure that the glass is sealed and in the proper position and that the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NOT op erate fireplace with fixed g...

Page 11: ...iance Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having flammable vapors away DO NOT operate the appliance with fixed glass assembly removed cracked or broken Replacement of the fixed glass assembly should be done by a licensed or qualified service person Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s instr...

Page 12: ...have a safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the remote control If this occurs restart the appliance NOTICE Open windows for air circulation during fire place break in Some people may be sensitive to smoke and odors Smoke detectors may activate H Heat Management Heat Output The flame on this model may be ad...

Page 13: ...to the ignition module Use the remote to turn the appliance on To preserve battery life do not use the HI LO flame or THERMOSTAT options Ignition Module Locate the ignition module in the control cavity Slide the ON REMOTE OFF switch to the ON position To Return to Operation Using Electrical AC Power Optional Wall Switch Toggle the switch to OFF and remove the batteries from the battery tray Replac...

Page 14: ...he ON position Remote Position The remote position allows operation of the appliance from a wired wall switch IFT RC400 or IFT RC150 remote controls The IFT ECM switch must be in this position to pair the IFT ECM with the IFT ACM if installed and or IFT RC400 and IFT RC150 remote controls See the IFT RC400 or IFT RC150 installation manual for detailed instructions on pairing the IFT ECM with the r...

Page 15: ... Detailed instructions are in cluded with the fan kit Wait five 5 minutes to allow possible accumulated gas to clear Set the IFT ECM 3 position selector switch to ON or IFT REM position Module will beep once and flash a three GREEN LED code on successful startup If placed in ON position the appliance will ignite normally if the error condition was corrected If placed in IFT REM position use the pa...

Page 16: ...tasks may be performed annually by the homeowner If you are uncomfortable performing any of the listed tasks please call your dealer for a service ap pointment More frequent cleaning may be required due to excessive lint from carpeting bedding material et cetera It is im perative that control compartments burners and circulat ing air passageways of the appliance be kept clean Any safety screen gua...

Page 17: ...bration and setup procedure Place batteries as needed in remote transmitters and battery powered receivers Place remote control out of reach of children If not using your fireplace for an extended period of time summer months vacations trips etc to prevent unin tended operation Remove batteries from remote controls Unplug 6 volt adapter plug on IPI models Venting Frequency Seasonally By Homeowner ...

Page 18: ...s that have penetrated the sheet metal are sharp and should be avoided Remove all foreign objects Verify unobstructed air circulation Burner Ignition and Operation Frequency Annually By Qualified Service Technician Tools needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed drill bit set and a manometer Verify burner is properly secured and aligned with pilot or igniter ...

Page 19: ...s panels for the three light bulbs See Figure 4 3 Figure 4 3 Access Panel Figure 4 4 Remove Bolts 1 Unplug the electrical cord as shown Figure 13 1 2 Remove the two bolts using a 5 16 in nut driver See Figure 4 4 3 Pull the access panel to expose the light bulb Wear ing clean cotton gloves replace the bulb Any skin oils which get on a new bulb will greatly reduce the life of the bulb The bulb can ...

Page 20: ...e glass cleaner may be necessary See your dealer Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down similar to the sound produced by a furnace or heating duct This noise does not affect the operation or longevity of the fireplace Is it normal to see the pilot flame burn continually In an intermittent pilot ignition system IPI the pilot flame should turn...

Page 21: ...front of it The remote acts as the thermostat Remote is placed in the path of an air draft or vent Move the remote away from the direct path of air flow The remote acts as the thermostat Flame Modulation The control system is designed to automatically adjust the flame intensity based on the difference between the desired room temperature and actual temperature In thermostat mode the hearth applian...

Page 22: ...er switch is in ON or IFT REM position Verify AC power available to junction box Verify AC DC adap tor is plugged into junction box and ECM Verify AC DC adaptor output voltage is between 5 7 6 3 Vdc If battery pack is used check battery pack voltage is 4 2 V if not replace batteries Shorted or loose connection in system wiring or wiring harness Verify system wiring configuration Remove and reinsta...

Page 23: ... main valve solenoid Check main valve solenoid resistance nominal is 60 ohms If open or shorted replace valve Verify valve inlet pressure is correct for gas type Pilot and main do not light ECM goes into 5 Red 1 Green Lockout Power Vent PV Failure Power Vent blower defective check wiring to IFT ACM check if blower is working Check if PV pressure switch is connected to brown and black wire in 6 pin...

Page 24: ...ection lockout feature Keep remote controls out of reach of children See your dealer if you have questions Optional Fan After a qualified service technician has installed the fan follow the instructions supplied with the fan kit to operate your fan See your dealer if you have questions Install approved accessories per instructions included with accessories Contact your dealer for a list of ap prov...

Page 25: ...GS MSR Y 1 Log 1 SRV2005 701 2 Log 2 SRV2005 700 3 Log 3 SRV2005 702 4 Log 4 SRV2005 703 5 Log 5 SRV2005 704 6 Log 6 SRV2005 705 7 Non Comb Qty 2 req 2130 196 8 Sheetrock Ledge Side Qty 2 req 2128 118 9 Glass Door Assembly Qty 2 req GLA 6TROC Y 10 Refractory 2128 117 11 Grate Assembly 2005 012 12 Burner NG LP 2005 006 Y 13 Ember Mesh Assembly 2176 008 14 Junction Box Bracket 2128 128 15 Junction B...

Page 26: ... 701 2 Log 2 SRV2005 700 3 Log 3 SRV2005 702 4 Log 4 SRV2005 703 5 Log 5 SRV2005 704 6 Log 6 SRV2005 705 7 Non Comb Long Qty 2 req 2130 199 8 Sheetrock Ledge Side Qty 2 req 2130 118 9 Glass Door Assembly Qty 2 req GLA 6TROC Y 10 Non Comb Short 2130 197 11 Sheetrock Ledge End 2130 126 12 Glass Door Assembly End GLA 2130 Y 13 Grate Assembly 2005 012 14 Burner NG LP 2005 006 Y 15 Ember Mesh Assembly ...

Page 27: ...th 593 527 Y 19 3 Pilot Bracket 2176 118 19 4 Valve Bracket 2482 120 19 5 Flex Ball Valve Assembly 302 320A Y 19 6 Valve NG 2166 302 Y Valve LP 2166 303 Y 19 7 Flexible Gas Connector 2005 009 Y 19 8 Ori ce NG 32C 582 832 Y Ori ce LP 50C 582 850 Y 19 9 Module RF FCC 2326 120 Y 19 10 Module IFT Control 2326 130 19 11 Connector Block Assembly 2482 019 Y 19 12 Cable B Type AC Module 2326 152 Y 19 13 H...

Page 28: ...e parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Gasket Assembly 2128 081 Contains Vent Seal Cap Burner Neck Shutter Bracket and Valve Plate Gaskets Glass Clip Support Assembly Qty 8 req 2382 400 Lava Rock 2005 790 Mineral Wool 050 721 Remote RC400 2326 110 Teco Sil 5lb Bag White Ember Bed Rock 700 790 Touch Up Paint TUP GBK 12 Conversion Kit NG NGK MS...

Page 29: ...diant heat from the appliance adjacent windows and doors HVAC vents and direct sunlight To use the thermostat function access the main menu screen on your remote and select thermostat Next simply select your desired set temperature by using the DUURZ NH V DQG SUHVV 21 WR FRQ UP WKH VHWWLQJ 7KH actual room temperature RT measured by your remote control will be displayed in the upper right corner of...

Page 30: ...RQJHU DQG PRUH ÀH LEOH YHQWLQJ FRQ JXUDWLRQV A Power Vent is a standard accessory on some products and an option on others When a Power Vent is detected D SUH SXUJH RI VHFRQGV LV DXWRPDWLFDOO UHTXLUHG During this time the power icon is temporarily replaced ZLWK 0 1 V V DQG V GHQRWLQJ WKH FRXQWGRZQ until the appliance turns on All other functions except for TURN FLAME OFF are disabled during this t...

Page 31: ...SHDW DERYH VWHSV INDICATORS Your appliance has been disabled Please contact your dealer and report this issue Call Dealer Appliance Safely disabled Your appliance has been disabled Please contact your dealer and report this issue Remote Control Communication Error Your remote control is not able to communicate with your appliance Verify that you have power to your appliance If there is a power out...

Page 32: ...____________________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party responsible for use and operation Important operating and maintenance instructions included Read understand and follow these instructions for safe installation and operation Printed in U S A Copyright 2017 This product ...

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