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4/20/11
Heat & Glo • NorthStar EPA Fireplace • 480-1081E
4. I don’t get enough/any heat. What can I do about it?
Diagnostic Question
Possible Causes of Condition
Solutions
How much wood is used for fire?
Insufficient fuel
Make larger fires
How well seasoned is the wood?
Condition of fuel
Burn seasoned wood: (split, covered
on top minimum 6 months, preferably a
year) (about 20% moisture)
Did you install a fan?
Snap disc may be faulty
Replace snap disc
How much heat ouput do you expect? • Unrealistic expectations
• Heat output too low for square foot-
age
Replace appliance with one with greater
heat output
How are air controls set?
Operational problems
Follow manufacturer’s instructions
5. The wood burns too fast. What can I do?
Diagnostic Question
Possible Causes of Condition
Solutions
What is the condition of the wood?
Extremely dry wood
Mix in less seasoned wood after fire
established
How are air controls set?
Operational problems
Follow manufacturer’s instructions
Fireplace won’t shut down.
ACC Timer is not working properly
Call qualified Quadra-Fire dealer