Heat & Glo LifeStyles Collection • Montana US-CAN • 4039-156 Rev C • 11/07
30
Diagnostics and Problem Solving
10
10
Troubleshooting
I can’t get a good
fi
re going. What am I doing wrong?
Diagnostic Questions
Possible Causes of Condition
Solutions
Is the damper open?
• No draft
Open damper.
Is there enough paper/starter?
• Insuf
fi
cient heat to ignite kindling
Use more paper/starter.
Is there enough kindling?
Is the kindling dry?
• Insuf
fi
cient heat to ignite fuel
Use more dry kindling.
Is there enough or too much
wood? Is it too large? Is it dry
enough?
• Insuf
fi
cient heat to establish draft
Use small split wood that is well seasoned (split, covered on
top at least 6 months, preferably a year).
• Insuf
fi
cient air passage
• Insuf
fi
cient surface area
• Ignition temperature high due to moisture
Are there adequate air spaces
between fuel pieces?
• Insuf
fi
cient combustion air and exposed
surface area
Arrange kindling and wood for air movement.
Is the chimney pre-warmed?
• Exposed, cold chimney down drafting
Use lighted rolled newspaper at throat or
fl
ue opening to
start upward movement.
Does the kindling, wood not
ignite?
• Condition, amount, arrangement of kindling
and fuel
Use more, drier, well-spaced kindling and fuel.
Does the kindling ignite, but the
fuel doesn’t?
• Amount of kindling
Use more kindling; use smaller, dry wood.
• Condition of fuel
Does the fuel ignite, but not burn
well?
• Condition of fuel
Use well-seasoned wood and suf
fi
cient amount; turn
exhaust fans off; open window slightly. Perform Simpli
fi
ed
House Pressure Test.
• Draft problem
I don’t get enough/any heat from the
fi
replace. What can I do about it?
Diagnostic Questions
Possible Causes of Condition
Solutions
How much wood is used for
fi
re? • Insuf
fi
cient fuel
Make larger
fi
res.
How well seasoned is the wood? • Condition of fuel
Burn seasoned wood: covered on top, split and stacked for
9 months to 2 years.
How much heat output do you
expect?
• Unrealistic expectations
Explanation of decorative nature of
fi
replace; suggestion of
approved
fi
replace insert.
The
fi
replace burns the wood too fast. What can I do?
Diagnostic Questions
Possible Causes of Condition
Solutions
Do you have glass doors?
• Need to slow air intake
Add glass doors.
What is the condition of the
wood?
• Extremely dry wood
Mix in less seasoned wood after
fi
re established.