Hearthstone Quality Home Heating Products, Inc ® Page
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Heritage 8024
Please allow 2-3 weeks for delivery. Order online @ www.firecatcombustors.com
Please read and understand the full warranty. Please return the completed warranty card promptly to Applied
Ceramics. The warranty card, and any warranty claims can be shipped to:
Applied Ceramics
55555 Pleasantdale Road
Doraville, GA, 30340
Stove components Limited Warranty
Warranty
Period
Wood
Gas
Pellet
Covered Components
Limited Lifetime
X
X
X
Stone
X
X
X
Cast iron not listed elsewhere
X
Clean burning air supply system*
5 Year
X
X
X
Door handles and latches
X
X
X
Steel Components and Firebox
X
Burner and logs
3 Year
X
Burn Pot and Baffles
2 Year
X
X
X
Appliance Electrical and Gas
Components
X
X
Refractory, Vermiculite Panels, Baffles
1 Year
X
X
X
Enamel finish against peeling or fading
X
X
X
Accessories
X
X
X
Glass
X
Ash Grate
X
X
X
All components not listed elsewhere
Any parts repaired or replaced during the limited warranty period will be warranted under the terms of the limited
warranty for a period not to exceed the remaining term of the original limited warranty or one year, whichever is
longer.
Parts:
Hearthstone will replace through an authorized dealer, defective parts covered by the foregoing warranty
at no charge.
Labor:
Within the first (1
st
) year after the Purchase Date, Hearthstone will pay for warranty labor performed by an
authorized Dealer at Hearthstone’s published labor rates in effect at the time the labor is performed only if the
appliance is installed by an authorized dealer or their designated representative. Otherwise or thereafter, the
Original Purchaser is responsible for the cost of labor.
Shipping cost for parts:
Within the first ninety (90) days after the Purchase Date, Hearthstone will pay for the
shipping of appliance parts covered by any of the foregoing warranties to and from Hearthstone or an authorized
Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for all shipping costs related to
shipping appliance parts to and from Hearthstone or an authorized Dealer, as the case may be.
Shipping cost for the appliance:
Within the first (1st) year after the Purchase Date, if the Original Purchaser is
instructed to return the appliance to Hearthstone or an authorized Dealer for repair, Hearthstone will pay fifty
percent (50%) and the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping the
appliance to and from Hearthstone or an authorized Dealer, as the case may be. Thereafter, the Original
Purchaser is responsible for one hundred percent (100%) of all of the shipping costs related to shipping the
appliance to and from Hearthstone or an authorized Dealer, as the case may be. Notwithstanding any other
provision of this document, in no event will Hearthstone pay for any Dealer fees or other fees for pick up or delivery
of the appliance returned for repair; the Original Purchaser shall be responsible for any such fees.
EXCLUSIONS & CONDITIONS
The warranties contained in this document do not cover, nor is Hearthstone responsible for:
