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February 5, 2019

7022-515I

NOTICE: DO NOT DISCARD THIS MANUAL

R

CASTILE PELLET INSERT APPLIANCE 

MODEL(S):

CASTILEI-MBK

CASTILEI-PMH

CASTILEI-CSB

Owner’s Manual

Operation & Care

INSTALLER: Leave this manual with party responsible for use and operation. 

OWNER: Retain this manual for future reference. 

Contact your dealer with questions on installation, operation, or service. 

Installation and service of this appliance should be performed by 

qualified personnel. Hearth & Home Technologies recommends 

HHT Factory Trained or NFI certified professionals.

CAUTION

Check building codes prior to installation.

•  Installation MUST comply with local, regional, state 

and national codes and regulations.

• 

Consult local building, fire officials or authorities 

having jurisdiction about restrictions, installation 

inspection, and permits.

WARNING

If the information in these instructions is 

not followed exactly, a fire could result 

causing property damage, personal injury, 

or death. 

• 

Do not store or use gasoline or other flammable 

vapors and liquids in the vicinity of this or any other 

appliance.

• 

Do not over fire - If appliance or chimney connector 

glows, you are over firing. Over firing will void your 

warranty.

•  Comply with all minimum clearances to combustibles 

as specified.  Failure to comply may cause house fire.

HOT SURFACES! 

Glass and other surfaces are hot during 

operation AND cool down.  

Hot glass will cause burns.

WARNING

•  Do not touch glass until it is cooled

•  NEVER allow children to touch glass

•  Keep children away

• 

CAREFULLY SUPERVISE children in same room as 

fireplace.

• 

Alert children and adults to hazards of high 

temperatures

•  High temperatures may ignite clothing or other 

flammable materials.

• 

Keep clothing, furniture, draperies and other 

flammable materials away.

CAUTION

Tested and approved for wood pellets and corn pellets. 

Burning of any other type of fuel voids your warranty.

NOTE

To obtain a French translation of this manual, please 

contact your dealer or visit 

www.quadrafire.com

Pour obtenir une traduction française de ce manuel, s’il 

vous plaît contacter votre revendeur ou visitez 

www.quadrafire.com

f i r e - p a r t s . c o m

Summary of Contents for Quadra-Fire Castile Series

Page 1: ...Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Do not over fire If appliance or chimney connector glows you are over firing Over firi...

Page 2: ...ux instructions du fabricant et des codes locaux pour les pr cautions requises pour passer une chemin e travers un mur ou un plafond combustibles et les compensations maximums Inspectez et nettoyez la...

Page 3: ...ble Materials 9 D Fuel Material and Fuel Storage 9 E Before Your First Fire 10 F Filling the Hopper 10 G General Operating Information 10 H Starting Your First Fire 11 I Fire Characteristics 11 J Feed...

Page 4: ...omponents and glass X X X Factory installed blowers X Molded refractory panels X Ignition Modules X Firepots burnpots mechanical feeders auger assemblies X Vent Free burners Vent Free ceramic fiber lo...

Page 5: ...warranty call Travel and shipping charges for parts are not covered by this warranty Limited Catalyst Warranty o For wood burning products containing a catalyst the catalyst will be warranted for a s...

Page 6: ...or weather damage which is the result of but not limited LIMITATIONS OF LIABILITY have other rights which vary from state to state EXCEPT TO THE EXTENT PROVIDED BY LAW HHT MAKES NO EXPRESS WARRANTIES...

Page 7: ...iances sold after May 15 2015 This pellet insert needs periodic inspection and repair for proper operation It is against federal regulations to operate this pellet insert in a manner inconsistent with...

Page 8: ...fication of the appliance Installation other than as instructed by Hearth Home Technologies Installation and or use of any component part not approved by Hearth Home Technologies Operating appliance w...

Page 9: ...urn dry fuel Burning fuel with high moisture content takes heat from the fuel and tends to cool the appliance robbing heat from your home Damp pellet fuel can clog the feed system WARNING Fire Risk Do...

Page 10: ...ht feed rate may need adjusting occasionally Performance Higher ash content requires the ash drawer to be emptied more frequently Hardwoods require more air to burn properly Premium wood pellets produ...

Page 11: ...to the desired setting J Feed Rate Adjustment Instructions The feed adjustment control rod is factory set and should be adequate for most fuels The control rod will slide by only loosening the wing sc...

Page 12: ...urniture or draperies Maintain a minimum clearance of 3 feet 914mm in front of appliance WARNING Fire Risk Keep combustible materials gasoline and other flammable vapors and liquids clear of appliance...

Page 13: ...item 01 and is advanced to each following item by a single press of the NEXT button The options for each item are changed using the UP or DOWN buttons ITEM 01 CLK CLOCK FORMAT 12Hr default This displa...

Page 14: ...he temporarily changed set temperature will return to the programmed value stored in memory when start time of the next upcoming scheduled event is reached MORN DAY EVE OR NITE While the temporary cha...

Page 15: ...remedy this behavior The temperature programs are not erased when a hardware reset is performed however the clock will have to be changed to match the current day and time Figure 15 1 COPY PROGRAM FE...

Page 16: ...e back half by using the tabs on the top edge of the thermostat housing Figure 16 1 Figure 16 1 Figure 16 2 Full battery icon Figure 16 3 Low battery icon When installing new batteries it is recommend...

Page 17: ...ion or longevity of your insert 2 Ash buildup on glass 2 This is normal Clean the glass 3 Glass has turned dirty 3 Excessive build up of ash The lower burn settings will produce more ash the higher bu...

Page 18: ...ternate Fuels Every 1 bag OR X Glass When clear view of fire pot becomes obscured OR X Heat Exchanger Drop Tube Every 1 ton of fuel OR X Hopper Every 1 ton of fuel or when changing fuel types OR X Ven...

Page 19: ...section for more details on fuels with high ash content 2 Cleaning Fire pot with Cleaning Rod Fire pot Clean Out Tool Frequency Daily or more often as needed By Homeowner a The appliance must be in c...

Page 20: ...wer is off b A more thorough cleaning is needed to remove the excess ash that is left behind from the use of the cleaning rods for the heat exchanger tubes c The ash will be resting on the back of the...

Page 21: ...f the fire pot is obscure By Homeowner a Appliance must be completely cool before cleaning glass b Use a damp paper towel or any non abrasive glass cleaner Wipe off with dry towel 12 Door Latch Inspec...

Page 22: ...Figure 22 2 The correct flame size when good quality premium pellet fuel is burned is shown in Figure 22 3 If the ash buildup exceeds the half way point in the fire pot IMMEDIATE ATTENTION AND CLEANIN...

Page 23: ...ht on No fire Partially burned fuel in fire pot Fire pot clean out plate not closed Fire pot is dirty missed ignition Check that fire pot clean out plate is fully closed Clean fire pot Make sure there...

Page 24: ...cuum Empty hopper of fuel Use a wet dry vacuum cleaner to remove remaining fuel from hopper including feed tube Check feed chute for obstructions Loosen 2 screws and jiggle feed assembly Check that se...

Page 25: ...hange fuel brand to pre mium Check that fire pot clean out plate is fully closed Reduce feed rate using feed rate adjustment control rod located inside hopper Nuisance shutdowns Low flame Sawdust buil...

Page 26: ...e white and the wires from the blower are black f The blower is held in place with a wing screw g Re install in reverse order A Blower Replacement 1 Combustion Exhaust Blower Replacement a If you have...

Page 27: ...4 6 The baffle does not completely cover the top of the firebox There is an opening on the left as shown in Figure 27 5 Tabs Figure 27 4 Figure 27 5 B Baffle Brick Replacement 1 Follow proper shutdown...

Page 28: ...ebruary 5 2019 7022 515I CASTILE INSERT Figure 28 2 Figure 28 3 Figure 28 4 Lift brick pull forward at an angle and drop down into notches Figure 28 1 Re installing Baffle Brick Set Cont d fire parts...

Page 29: ...rawer Double check that the igniter wires are clear of any movement i e ash drawer fire pot cleaning rod cleaning slide plates etc 5 Re install the ash drawer and then re install the side panel and re...

Page 30: ...the control box This will void the warranty If you need to plug in or remove the control box you must first unplug the appliance 7 Heat Exchangers The heat exchangers transfer heat from the exhaust s...

Page 31: ...ube in the center of the appliance and has a reset button To access it remove the right side panel If the fire tries to burn back into the feed system or push exhaust up the feed tube this snap disc w...

Page 32: ...IDE Control Box Junction Box Reset Button Heat Output Switch Power Cord Outlet Thermostat Block Fuse Red Call Light R ed G reen Am ber Light Blue Light Firepot Cleaning Rod Cleaning Rods 10 Heat Excha...

Page 33: ...33 February 5 2019 7022 515I CASTILE INSERT C Service and Maintenance Log Date of Service Performed By Description of Service fire parts com...

Page 34: ...34 February 5 2019 7022 515I CASTILE INSERT Date of Service Performed By Description of Service fire parts com...

Page 35: ...35 February 5 2019 7022 515I CASTILE INSERT D Exploded Drawings fire parts com...

Page 36: ...36 February 5 2019 7022 515I CASTILE INSERT E Service Parts List fire parts com...

Page 37: ...37 February 5 2019 7022 515I CASTILE INSERT fire parts com...

Page 38: ...38 February 5 2019 7022 515I CASTILE INSERT fire parts com...

Page 39: ...39 February 5 2019 7022 515I CASTILE INSERT F Accessories fire parts com...

Page 40: ...40 February 5 2019 7022 515I CASTILE INSERT fire parts com...

Page 41: ...41 February 5 2019 7022 515I CASTILE INSERT fire parts com...

Page 42: ...ntenance instructions included Read understand and follow these instructions for safe installation and operation Leave this manual with party responsible for use and operation of this appliance We rec...

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