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Hearth & Home QUADRA-FIRE Castile Insert, Troubleshooting Manual

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Hearth & Home QUADRA-FIRE Castile Insert Troubleshooting Manual Download Page 6

February 15, 2019

250-7690B

6

CASTILE INS

NOTE:

 Remember that 

the feed circuits 

initial feed time 

is 60 seconds. 

Push the reset 

button before 

each test.

3 

Feed System

TECH TIP:

MAKE SURE THE 

FEED SYSTEM IS 

CLEAN AND FREE 

OF OBSTRUCTIONS 

BEFORE 

TROUBLESHOOTING

TURN ON THE 

T-STAT & APPLIANCE

SYSTEM IS 

REPAIRED

AFTER 2 MIN,

IS THE AUGER 

TURNING?

YES

NO

CHECK FEED 

MOTOR. IS THERE 

115VAC AT FEED 

MOTOR?

REPLACE THE FEED 

MOTOR

REPLACE THE 

VACUUM SWITCH

REPLACE #2 SNAP 

DISC

REPLACE RESET 

BUTTON

REPLACE THE WIRE 

HARNESS

REPLACE THE

CONTROL BOX

CHECK VACUUM 

SWITCH

BAD

GOOD

CHECK #2 SNAP 

DISC

CHECK RESET 

BUTTON

CHECK THE 

WIRE HARNESS & 

CONNECTIONS

BAD

BAD

BAD

GOOD

GOOD

GOOD

YES

NO

Summary of Contents for QUADRA-FIRE Castile Insert

Page 1: ...February 15 2019 250 7690B 1 Castile Insert Troubleshooting Manual THIS MANUAL IS INTENDED FOR TRAINED QUALIFIED DEALERS TECHNICIANS USE ONLY...

Page 2: ...minor or moderate injury NOTICE Indicates practices which may cause damage to the appliance or to property TABLE OF CONTENTS 1 Normal Operation Sequence 3 2 Basic Troubleshooting Repair 5 3 Feed Syst...

Page 3: ...on 3 The igniter turns on 4 The vacuum switch closes 5 The feed motor turns on The initial feed of the feed motor will last approximately 64 seconds and then stop 6 Pellets will ignite in the firepot...

Page 4: ...ire closes the 1 snap disc 12 The convection blower will turn on 13 Room reaches temperature 14 Thermostat will turn off 15 The red call light will turn off 16 Feed motor will turn off 17 The exhaust...

Page 5: ...mostat wires for continuity 2 Check the accessory jumper wire on the junction box 3 Check the reset button 4 Check the power to the stove 5 Check the control box F Stove Runs for 18 minutes then stops...

Page 6: ...BEFORE TROUBLESHOOTING TURN ON THE T STAT APPLIANCE SYSTEM IS REPAIRED AFTER 2 MIN IS THE AUGER TURNING YES NO CHECK FEED MOTOR IS THERE 115VAC AT FEED MOTOR REPLACE THE FEED MOTOR REPLACE THE VACUUM...

Page 7: ...IN CONJUNCTURE TO THIS SERVICE MANUAL USE THE INSTRUCTION SHEET FOR THE TEST BOX KIT 1 Unplug the appliance remove the control box install the test box and plug the appliance back in 2 Turn on the ex...

Page 8: ...TER TO THE IGNITER IS THERE POWER TO THE APPLIANCE IS THE IGNITER GETTING HOT AFTER 60 SECONDS IS THE GREEN CALL LIGHT ILLUMINATED ON THE CONTROL BOX NO NO REPLACE THE CONTROL BOX YES YES YES YES NO C...

Page 9: ...CONJUNCTURE TO THIS SERVICE MANUAL USE THE INSTRUCTION SHEET FOR THE TEST BOX KIT 1 Unplug the appliance remove the control box install the test box and plug the appliance back in 2 Turn on the thermo...

Page 10: ...0 5 Exhaust Blower PLUG STOVE IN IS THE BLOWER RUNNING YES NO IS THERE 75 VAC OR HIGHER GOING TO THE BLOWER BAD GOOD CHECK WIRE CONNECTIONS BETWEEN THE BLOWER AND THE JUNCTION BOX REPAIR OR REPLACE TH...

Page 11: ...TEST BOX IN CONJUNCTURE TO THIS SERVICE MANUAL USE THE INSTRUCTION SHEET FOR THE TEST BOX KIT 1 Unplug the appliance remove the control box install the test box and plug the appliance back in 2 Turn o...

Page 12: ...D ARE THE WIRE CONNECTIONS GOOD PLUG IN STOVE IS THEIR POWER PRESENT ON BOTH SIDES IS THE BLOWER RUNNING YES NO SYSTEM IS REPAIRED CHECK VOLTS TO BLOWER IS THERE 95 VAC OR HIGHER REPLACE THE WIRE HARN...

Page 13: ...TESTING WITH TEST BOX IN CONJUNCTURE TO THIS SERVICE MANUAL USE THE INSTRUCTION SHEET FOR THE TEST BOX KIT 1 Unplug the appliance remove the control box install the test box and plug the appliance ba...

Page 14: ...OWER PRESENT AT THE GRAY WIRE ON THE 7 AMP FUSE HOLDER IS THERE POWER PRESENT AT THE GRAY WIRES ON THE 3 SNAP DISC REPLACE POWER CORD REPLACE THE FUSE HOLDER REPLACE CONTROL BOX REPLACE THE 3 SNAP DIS...

Page 15: ...EEN WHITE GREEN GREEN 3 SNAP DISC CONVECTION BLOWER A 1 B 2 C 3 D 4 E 5 F 6 H 7 J 8 K 9 L 10 M 11 N 12 P 13 R 14 S 15 TEST POWER SUPPLY FOR CONTINUITY 1 Add a jumper wire on the end of the power cord...

Page 16: ...YES NO IS THERE CONTINUITY AT PINS 7 9 ON THE JUNCTION BOX SYSTEM IS REPAIRED REMOVE THERMOSTAT WIRES FROM THERMOSTAT BLOCK INSTALL JUMPER WIRE INSTALL A JUMPER WIRE ON THE THERMOSTAT BLOCK INSTALL A...

Page 17: ...LOW W R W R THERMOSTAT BLOCK A 1 B 2 C 3 D 4 E 5 F 6 H 7 J 8 K 9 L 10 M 11 N 12 P 13 R 14 S 15 3 POSITION ROCKER SWITCH TEST POWER SUPPLY FOR CONTINUITY 1 Unplug stove remove control box install test...

Page 18: ...ONS ON THE JUNCTION BOX LOOSE SECURE THERMOCOUPLE WIRE ENDS PROPERLY REPLACE THE THERMOCOUPLE REPLACE THE CONTROL BOX NOTE The thermocouple is made up of two dissimilar metals that when joined togethe...

Page 19: ...019 250 7690B 19 CASTILE INS FUSE T C JUNCTION BOX THERMOCOUPLE CIRCUIT THERMOCOUPLE BLOCK THERMOCOUPLE YELLOW YELLOW YELLOW YELLOW RED RED RED RED A 1 B 2 C 3 D 4 E 5 F 6 H 7 J 8 K 9 L 10 M 11 N 12 P...

Page 20: ...tem Always make sure the unit is clean before making any repairs TURN ON THE EXHAUST BLOWER SYSTEM IS REPAIRED DOES THE VACUUM SWITCH TOGGLE FROM OPEN TO CLOSED BAD GOOD CHECK WIRE CONNECTIONS VACUUM...

Page 21: ...the control board NOTE This will allow the blower to run at MAX speed 4 Turn thermostat on first then appliance NOTE make sure fuel is in the hopper as this can effect the vacuum reading It takes a m...

Page 22: ...February 15 2019 250 7690B 22 CASTILE INS 11 Complete Wiring Diagram...

Page 23: ...1 6 sec High 2 2 sec FEED MOTOR RPM 2 CONVECTION BLOWER CFM 160 EXHAUST BLOWER CFM 50 HOPPER CAPACITY 45 lbs THERMOSTAT CIRCUIT VOLTS 24 VAC 5 V THERMOCOUPLE MILLIVOLTS Green light 2 7 mV 0 5mV Red li...

Page 24: ...ufacturing Date April 2019 Ending Manufacturing Date Active Castile Insert C 1 2 3 4 8 38 9 7 6 5 10 11 12 13 14 15 16 17 18 21 22 19 23 24 27 20 28 29 30 41 31 25 26 32 33 34 35 36 37 42 39 40 Castil...

Page 25: ...7000 375 Y Wire Harness Hopper Switch SRV414 1220 Y 5 Side Cast Hook SRV7022 132 Thumb Screw 1 4 20 x 1 2 Pkg of 10 7000 617 10 Y 6 Side Matte Black 414 0050BK Mahogany SRV414 0050PMH Twilight SRV414...

Page 26: ...462 10 Y 16 4 Wing Thumb Screw 8 32 x 1 2 Pkg of 24 7000 223 24 Y Bushing Firepot 410 8320 Y Floor Firepot 414 0290 Y Nut Lock 1 4 20 Pkg of 25 226 0090 25 Y Bolt Firepot 1 1 4 Long Pkg of 25 225 0120...

Page 27: ...Philips 10 32 X 1 4 Pkg of 24 229 1230 24 Y 28 5 Screw Machine Screw 1 4 20X5 8 Pkg of 24 220 0440 24 Y 28 6 Door Latch Assembly 7021 006 28 7 Screw Pan Head Philips 8 32X1 4 Pkg of 40 225 0240 40 Y 2...

Page 28: ...Convection Blower 150 CFM 812 4900 Y 42 Feed Adjustment Plate SRV7022 119 Component Pack Assembly Includes Firepot Cleanout Tool Touch Up Paint Power Cord Thermostat Wire Harness Owners Manual Warrant...

Page 29: ...urround Basic Large SP CSTLI5134 Component Pack SRV7022 055 Surround Basic Standard SP CSTLI4331 Component Pack SRV7022 055 Surround Standard Use With Cast Trim SP CSTLI4230 CM Component Pack SRV7022...

Page 30: ...157 24 Y Nut Lock 1 4 20 Qty 25 226 0090 25 Y Nut Ser Flange Small 1 4 20 Pkg of 24 226 0130 24 Y Nut Wing 8 32 Pkg of 24 226 0160 24 Y Screw 8 32 X 1 4 Qty 40 225 0240 40 Screw Flat Head 1 4 20 Pkg...

Page 31: ...____________________________________ Is the feed system operating ____________________________________________________________________ Is there power to the stove _____________________________________...

Page 32: ...thly Yearly Ash Pan Burning Wood Pellets Every 5 bags of fuel OR X Ash Pan Burning Alternate Fuels Every 1 bag of fuel OR X Ash Removal from Firebox More frequently depending on the fuel type or ash b...

Page 33: ...gauge needs to be from zero to 50 inches of water column A vacuum hose and a T will also be needed 3 HAND TOOLS Phillips and flathead screwdriver 11 32 inch nut driver SAE Allen wrench set and SAE soc...

Page 34: ...February 15 2019 250 7690B 34 CASTILE INS 16 Notes...

Page 35: ...February 15 2019 250 7690B 35 CASTILE INS...

Page 36: ...FORMATION Hearth Home Technologies 352 Mountain House Road Halifax PA 17032 Division of HNI INDUSTRIES Please contact a HHT Service Technician with any questions or concerns For the number of a HHT Se...

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