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Warranty & Repairs

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WARRANTY PERIOD

HEARTEC offers you a 1 year limited warranty valid starting from the date 
of purchase. An optional second year warranty is available prior to the 

conclusion of the trial period for selected HEARTEC hearing aid. 

WHAT YOUR WARRANTY POLICY COVERS

This limited warranty covers defects in material and workmanship for the 

HEARTEC hearing aid, which includes the hearing devices, internal 
components, charger, cord and plug within the limited warranty period. 

REPAIRS UNDER WARRANTY

For valid repairs, HEARTEC pledges to secure functionality at least 
equivalent to the original hearing device. At the discretion of HEARTEC, 

hearing devices may be replaced by new products or products 
manufactured from new or serviceable used parts or repaired using new or 

refurbished replacement parts. HEARTEC offers unlimited number of 

repairs during warranty period for repairs covered by warranty terms.

Rev 08122019.02

Summary of Contents for PRO T30

Page 1: ...Before use please read these instructions to help you get the best out of your HEARTEC device User Instructional Brochure Model PRO T30 Rev 08122019 02...

Page 2: ...for long time Otherwise it can injure your ear If you feel uncomfortable please stop using the device Batteries are harmful if swallowed Always store batteries out of reach of children Device contain...

Page 3: ...on t use in an oxygen rich environment and continue use hearing amplifier for a long time Do not set volume levels too high Listening for extended periods at high volume levels can cause further heari...

Page 4: ...stop wearing the hearing amplifier and seek medical attention Do not touch the hearing amplifier with a magnetic device Hearing amplifier may be damaged when it is touched with a magnetic device Do n...

Page 5: ...ve hearing loss within the previous 90 days iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greate...

Page 6: ...valuation The audiologist or hearing device dispenser will conduct a hearing device evaluation to assess your ability to hear with and without a hearing device The hearing device evaluation will enabl...

Page 7: ...ttery 8 Operating the device 9 Placing the device into the ear 10 Removing the device 12 Maintenance and cleaning 13 Precautions for the device 14 Device warranty 15 Troubleshooting 17 Technical data...

Page 8: ...Microphone Volume Switch Mode Button Battery Compartment Tubing Ear lock Ear dome Part Specification Quantity Battery 13 1 5V 2 Pcs Ear Domes Silicone 3 Pcs Cleaning Tools ABS 2 Pcs Left Right Tubing...

Page 9: ...e Battery 8 1 Open the battery compartment 2 Remove the protective film from the new battery 3 Insert the new battery with the symbol in the correct position 4 Gently close the battery compartment Rev...

Page 10: ...e minimum and hearing mode Standard are set Turn OFF Open the battery compartment MODE SELECTOR Press the M Mode button to select from the following two modes 1 Standard Mode 2 Noise Reduction Mode VO...

Page 11: ...ld the tube at the bend that is closer to the ear piece 3 Carefully push the ear piece in the ear canal Note Insert the ear piece carefully and not too deep into the ear 4 Twist it slightly until it s...

Page 12: ...op of your ear 6 The lock helps to securely retain the ear piece in your ear To position the lock Bend the lock and position it carefully into the bowl of your ear refer to the picture 11 Placing The...

Page 13: ...Removing The Device 12 1 Lift the device and slide it over the top of your ear 2 Hold the tube and pull out the ear piece carefully Rev 08122019 02...

Page 14: ...ith a soft dry tissue and provided brush Regularly clean the tubes Note Do not put your device and accessories in water Storage During longer periods of non use store your device with closed battery c...

Page 15: ...n 6 inches 2 Immersing the device in water or any other liquid 3 Splashing the device with water or any other liquid 4 Using the device in a high humid environment or exposing it to high heat such as...

Page 16: ...ing aid which includes the hearing devices internal components charger cord and plug within the limited warranty period REPAIRS UNDER WARRANTY For valid repairs HEARTEC pledges to secure functionality...

Page 17: ...osure to chemicals immersion in water or under stress are not covered by this or any other HEARTEC warranty Damage caused by third parties or non authorized service centers are excluded from this repa...

Page 18: ...the battery Replace the battery Clean or replace the tube or ear dome Contact us Device emit an alert signal Replace the battery Sound is distorted Replace the battery Decrease the volume level Clean...

Page 19: ...D C 1 5V 13 battery Max sound pressure level for input SSPL 90dB 122 3dB Max Out Put Sound Level Gain 50 5dB Equivalent input noise level 20dB Reference Test Gain 38 5dB Total Harmonic distortion val...

Page 20: ...Manufactured by Huizhou Jinghao Medical Technology Co Ltd Distributed by Hearing Technologies LLC Rev 08122019 02...

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