11
WARRANTY
LIMITED WARRANTY
What does the Warranty Cover?
Pelstar LLC scales are warranted from date of purchase against defects of materials or in
workmanship for a period of one (1) year. If product fails to function properly, return the
product, freight prepaid and properly packed to Pelstar. See “To Get Warranty Service” below
for instructions. If manufacturer determines that a defect of material or in workmanship exists,
customers' sole remedy will be repair or replacement of scale at no charge. Replacement will
be made with a new or remanufactured product or component. If the product is no longer
available, replacement may be made with a similar product of equal or greater value. All parts
including repaired and replaced parts are covered only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty
service. Pelstar dealers or retail stores selling Pelstar products do not have the right to alter,
or modify or any way change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use or misuse of the product, use on improper voltage or current, use
contrary to the operating instruction, abuse including tampering, damage in transit, or
unauthorized repair or alternations. Further, the warranty does not cover Acts of God, such as
fire, flood, hurricanes and tornadoes. This warranty gives you specific legal rights, and you
may also have other rights that vary from country to country, state to state, province to
province or jurisdiction to jurisdiction.
To get Warranty Service
Make sure you keep your sales receipt or document showing proof of purchase.
Call 1 (800) 815-6615 or 1 (708) 598-9100 to receive a return authorization number. Attach
proof of purchase to your defective product along with your name, address, daytime
telephone number and description of the problem. Carefully package the product and send
with shipping and insurance prepaid to:
Pelstar LLC
Attention R/A#_____________
Repair Department
7400 W. 100th Place
Bridgeview, IL 60455
If your scale is not covered by warranty, or has been damaged, an estimate of repair costs or
replacement costs will be provided to you for approval prior to servicing or replacing.
Pelstar LLC
7400 West 100th Place, Bridgeview IL 60455 • 1-800-815-6615 or 1-708-598-9100
www.healthometermedical.com
Health o meter® is a registered trademark of Sunbeam Products Inc., Boca Raton, FL 33431
