HDigit FM / Internet Radio, Instruction Manual

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39
English Dressy
Chapter 9 - Troubleshooting
If you experience any trouble with your wireless Internet Radio, then you may find it useful to visit the help section on our webpage: http://
www.wifiRadio-frontier.com
If you have trouble connecting the Radio to your wireless network, these steps may help to resolve the problem:
1. Confirm that a Wi-Fi connected PC can access the Internet (i.e. can browse the web) using the same network.
2. Check that a DHCP server is available, or that you have configured a static IP address on the Radio. You can configure a static IP address on
the Radio using the menu item
‘System settings
→
Network
→
Manual settings
→
Wireless’,
and then select
‘DHCP disable’.
3. Check the your access point does not restrict connections to particular MAC addresses. You can view the Radio’s MAC address using the
menu item
‘System settings
→
Network
→
View settings
→
MAC address’.
4. If you have an encrypted network, check that you have entered the correct key or password into the Radio. Remember that text-format
keys are case sensitive. If, when attempting to connect to an encrypted network, your Radio displays: ‘Wireless error’ followed by a 5-digit
number, then please ensure that you enter the correct passphrase for the network. If the problem persists, then you may need to consult
your network configuration.
5. If your Radio can connect to the network successfully, but is unable to play particular stations, it may be due to one of the following
causes:
a. The station is not broadcasting at this time of the day (remember it may be located in a different time zone).
b. The station has reached the maximum allowed number of simultaneous listeners.
c. The station is not broadcasting anymore.
d. The link on the Radio is out of date.
e. The Internet connection between the server (often located in a different country) and yours is slow.
Try using a PC to play back the stream via the broadcaster’s web site.
6. If you can play back the station with a PC, use the form at http://www.wifiRadio-frontier.com to notify us so that we can change the
station data that is used by the Radio.