NETWORK REQUIREMENTS
Cat 5, Cat 5e or Cat 6
Network grade, premium
Network Switch Compatibility
Standard Gigabit Ethernet 1000BASE-T network switch
WARRANTY
Limited Warranty:
1 year warranty
ACCESSORIES INCLUDED
Power Adapter,
5 VDC@2A,
User Manual
8
Poor image quality: Some sources, such as cable and satellite receivers, compress output resulting in poor
image quality. Connect the source directly to a display via a short HDMI® cable to compare. The 2800 Series
does not require any adjustment.
Intermittent signal dropout: make sure the 2800 Series is not connected to any other devices, or sharing
a network with other traffic, especially with access to the internet. Make sure all 2801 transmitters are set to a
unique “channel” (see page 7). Also make sure no AC wiring is installed within two feet of the 2800 Series
network cables.
No surround sound
(multi-channel audio): this system does not support multi-channel digital audio
transmission; adjust the source to output 2-channel PCM digital audio.
No picture: perform the verifications below.
a) Check the HDMI cables at input and output connections to see if any of the connectors have become loose.
b) Make certain 2801 and 2811 units are connected to live AC outlets and check the power indicators on all
units.
c) Use a network cable tester to make certain your Cat 5e/6 cable is terminated correctly and the RJ-45
connectors are securely attached to the cable at both ends. Check for cable defects or damage.
d) Connect the display device directly to the source using the HDMI cable from the 2801 end, then test with
the 2811 connection cable. If an image is present under those circumstances then the display, the source, and
the HDMI cables can be eliminated as the cause of the problem.
e) If the above circumstances do not produce a picture, test using a short, known good HDMI cable, and set up
the source to output a resolution that the display can accept. If this test is successful, connect the 2800 Series
again, making sure the source resolution is the same as the test.
1.
2.
3.
4.
TROUBLESHOOTING
If you encounter difficulty, contact the HDelity Technical Service via email: [email protected], or call 01865-253-790
Summary of Contents for 2801
Page 1: ...HDelity OverIP EX ...
