DVD Drive Problems
The DVD drive cannot read a disc.
!
Make sure that the disc is correctly seated in the tray, with the label facing up.
!
Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer
stores.
!
Make sure that the DVD drive driver is installed correctly.
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Make sure that the computer supports the disc or the files contained.
You cannot eject a disc.
The disc is not properly seated in the drive. Manually release the disc following the method described next:
1. Turn off the computer.
2. Insert a small rod, such as a straightened paperclip, into the drive’s manual eject hole and push firmly to
release the tray.
3. Pull the tray out until fully extended, and then remove the disc.
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Troubleshooting
