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HP13023772 Rev: D 

USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 

 

Pomona, CA   Clemmons, NC   Nashville, TN 

Tel: 908.351.5400       www.haywardpool.com 

 

 

 

 

Models: HP20654T, HP20654BT, HP20854T, 

HP20854BT and HP21104T 

OWNERS OPERATION & PARTS MANUAL 

 

 

 
 
 
 
 
 
 
 
 
 
 
 

Basic safety precautions should always be followed, including the following: Failure to follow instructions can cause severe 
injury and/or death. 

 

 

This is the safety-alert symbol. When you see this symbol on your equipment or in this manual, look for one of the 

following signal words and be alert to the potential for personal injury.

 

 

WARNING 

warns about hazards that 

could 

cause serious personal injury, death or major property damage and if 

ignored presents a potential hazard.

 

 

CAUTION 

warns about hazards that 

will 

or 

can 

cause minor or moderate personal injury and/or property damage 

and if ignored presents a potential hazard.  It can also make consumers aware of actions that are unpredictable and unsafe.

   

 

The 

NOTICE 

label indicates special instructions that are important but not related to hazards. 

The Hayward HeatPro Heat Pump is listed by ETL as complying with the latest edition of the “UL Standard for Safety for 
Heating and Cooling Equipment”, UL1995 and CSA C22.2 No. 236. 
 
All Hayward HeatPro Heat Pumps must be installed in accordance with all applicable National and Local codes. In the absence 
of local codes, refer to the latest edition of the National Electric Code (NEC) in the United States and the Canadian Electric 
Code (CEC) in Canada

 

Important Information to 

keep for Service 

 

Model # ___________________ 

 
Serial # ____________________ 
 
Install Date ________________ 

SAVE THIS OWNERS MANUAL 

Attention 

Installer: 

Give this manual to 

the homeowner.

 

Summary of Contents for HeatPro HP20654BT

Page 1: ... or can cause minor or moderate personal injury and or property damage and if ignored presents a potential hazard It can also make consumers aware of actions that are unpredictable and unsafe The NOTICE label indicates special instructions that are important but not related to hazards The Hayward HeatPro Heat Pump is listed by ETL as complying with the latest edition of the UL Standard for Safety ...

Page 2: ...y or death To reduce the risk of electric shock the electrician must comply with installation instructions and must bond the heat pump accordingly In addition the licensed electrician must also conform to local electrical codes for bonding requirements Notes to the electrician Use a solid copper conductor size 8 or larger Run a continuous wire from external bonding lug to reinforcing rod or mesh C...

Page 3: ...n off position and filter manual air relief valve must be in open position Before starting system pump all system valves must be set in a position to allow system water to return back to the pool Do not change filter control valve position while system pump is running Before starting system pump fully open filter manual air relief valve Do not close filter manual air relief valve until a steady st...

Page 4: ...assembly cover grate and related components that provide a means for water to exit the pool and into the pump circulating system Inches of Mercury in Hg A unit for measuring pressure below atmospheric suction or vacuum 1 0 inch Hg 491 PSI Main Drain See Suction Outlet PSI An abbreviation for pounds per square inch General Information Swimming Pool Energy Saving Tips It is important to note that a ...

Page 5: ... 7 1500 13 14 16 18 8 9 9 11 2000 17 19 21 24 10 12 12 14 5000 25 29 31 35 10000 50 58 62 71 20000 100 116 125 141 HP20654T HP20654BT HP21104T HP20854T HP20854BT Features UV resistant cabinet Scroll compressor for quiet operation Energy efficient heating of your pool and spa Digital Electronic Control All Models o Easy to read display o Continuous digital temperature display Dual thermostats for i...

Page 6: ...a low temperature low pressure superheated vapor C The Compressor receives this flow at the suction line D and compresses it into a high temperature high pressure superheated vapor which is discharged from the Compressor E and flows into the Water Heat Exchanger Condenser The heat carried by the flow is then released to the surrounding water from the pool At the same time the high temperature high...

Page 7: ...the water pressure is not sufficient Time Delay All models use a 5 minute time delay Any interruptions outside of power loss will result in a 5 minute time delay Low Ambient Temperature If the air outside the heat pump is too cold the heat pump will not operate The actual point at which the unit will cease operating due to low temperature varies Current weather conditions the amount of sunlight re...

Page 8: ...be forced through the unit This will clog damage and corrode the unit NOTE A gutter or down spout may need to be installed to protect the heat pump Drainage and Condensation THE HEAT PUMP GENERATES WATER CONDENSATION DURING NORMAL OPERATION THIS SHOULD NOT BE MISTAKEN FOR A LEAK IN THE UNIT A drain hole is provided in the in base pan for adequate removal of condensation and rainwater Condensation ...

Page 9: ...nd well water increases the rate of corrosion and greater care needs to be taken to direct sprinkler water away from the heat pump NOTICE If in an oceanfront area the heat pump should be placed out of direct spray of sand and salt This will clog damage and corrode the unit which will void the warranty You may also consider protecting the unit by planting shrubbery or installing a privacy fence bet...

Page 10: ...warranty Start Up Procedures 1 Apply power to the pool heater by plugging in the non fused disconnect block or moving the circuit breaker to the ON position 2 Place the pool heater thermostat in the Standby mode by ensuring the light above the POOL button and SPA button for dual thermostat application is not illuminated If the light s are lit depress the POOL button and SPA button for dual thermos...

Page 11: ...stic code such as rhd or scrolling dots Up Arrow Button All Models Raises the heat pump temperature set point Down Arrow Button All Models Lowers the heat pump temperature set point Pool Button All Models Activates the pool function of the controller Spa Button All Models Activates the spa function of the controller Run Light All Models Indicates the unit is operating normally and the thermostat i...

Page 12: ... mode Press either the pool or spa mode button Mode Selection Select the desired mode of operation spa or pool by using the POOL SPA buttons A green LED above the buttons designates the active mode When the pool mode is active any displays or adjustments apply only to the pool mode Adjustments for spa mode must be made while the spa button is activated A user can switch between modes without turni...

Page 13: ...rrow button down arrow button and pool button at the same time Defrost Function All Models The Defrost function is provided to prevent the evaporator coil from freezing when the outside air temperature is near 50 F 10 C There is no exact temperature at which this function will operate as each unit will vary depending upon conditions surrounding the heat pump clearance around the heat pump and heat...

Page 14: ...rator coil fins as this will cause damage to the coil Summertime Shutdown For certain areas during the summer months when the heat pump is not needed you can place the heat pump in standby mode End of Season Winterizing Failure to properly winterize heat pump may result in serious equipment damage Freeze damage is NOT covered under the heat pump warranty Many pool service companies offer Winterizi...

Page 15: ...NOT circulated through the heat pump Loss of water through loose plumbing connections may result in damage to circulating pump pool spa structure and or other equipment Performance Maintenance and Troubleshooting Service Procedures Before Calling For Service If there appears to be a problem refer to the troubleshooting section on the following pages 1 Ensure the swimming pool filtration system is ...

Page 16: ...e heat pump is not able to maintain the desired temperature depending on the time of the year it may be necessary to adjust your pool filtration systems hours of operation increase run time 8 If the heat pump does not appear to be heating check the air temperature being blown out of the top If the air coming out is cooler than the ambient air the unit is functioning If the two temperatures are the...

Page 17: ...hould be between 5 and 12 ºF Low ambient air temperature Allow outside air temperature to exceed 60ºF and then re check Heat pump is running but is not heating Run light does not come on System Component failure Call Pool Service Provider Thermostat set too high Turn thermostat down Heat pump runs continually Electrical component failure Turn off the filter pump If the unit is still running after ...

Page 18: ...er flow Ensure pool filter pump is on and turn off fountains Set unit to ACP if the unit has the heat cool option Refer to text on HP3100 control board Check pool temp Wait until pool needs heat HI High Pressure Switch High water temp Call Pool Service Provider SH Temperature sensor Failure Call Pool Service Provider OP Temperature sensor Failure Call Pool Service Provider 888 Thermostat reset Nor...

Page 19: ...MP HP13023772 Rev D USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona CA Clemmons NC Nashville TN Tel 908 351 5400 www haywardpool com Heat Pump Replacement Parts Diagram CONTROL BOX FOR HP2654T HP20654BT HP2854T HP20854BT HP21104T ...

Page 20: ... HPX24024241 12 COMPRESSOR HPX11024203 13 CONDENSER HPX24024210 14 COVER GASKET 15 HPC CABLE NS 16 FAN MOTOR 1 3 HP 17 FAN GUARD 18 COMPRESSOR BLANKET NS 19 20 FAN BLADE 21 REPLACEMENT HP SWITCH 22 REPLACEMENT LP SWITCH 23 EXPANSION VALVE ASSY HPX15024214 24 25 TEMPERATURE SENSOR 26 SCREW REPLACEMENT KIT NS 27 COMPRESSOR MOUNT KIT NS 28 COMPRESSOR EL PLUG NS 29 ELECTRICAL ENTRY PLUG 30 31 FAN RUN ...

Page 21: ...r fitness for a particular purpose that apply to this product This warranty applies to the continental USA Hawaii Alaska and Canada For warranty outside these locations please visit www haywardnet com At its option HAYWARD will replace or repair any HAYWARD part that proves defective if such parts are returned to our factory freight collect within the warranty period It is agreed that such replace...

Page 22: ...MP HP13023772 Rev D USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona CA Clemmons NC Nashville TN Tel 908 351 5400 www haywardpool com DETACH HERE Fill out bottom portion completely and mail within 10 days of purchase installation ...

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