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CANADIAN INSTALLATIONS 

IMPORTANT SAFETY INSTRUCTIONS  

(CSA SAFETY INFORMATION)

When using this electrical equipment, basic safety precautions should always be followed, including 

the following:
1. READ AND FOLLOW ALL INSTRUCTIONS
2. A colored terminal or a terminal marked G, GR, Ground, Grounding is located inside the supply terminal 

box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding 

means provided in the electric supply service panel with a continuous copper wire equivalent in size to the 

circuit conductors supplying this equipment. *IEC Publication 417, Symbol 5019
3. At least two lugs marked “BONDING LUGS” are provided on the external surface or on the inside of 

the supply terminal box/compartment. To reduce the risk of electric shock, connect the local common 

bonding grid in the area of the hot tub or swim spa to these terminals with an insulated or bare copper 

conductor not smaller than No. 6 AWG.
4. All field-installed metal components such as rails, ladders, drains or other similar hardware within 3 

meters of the spa shall be bonded to the equipment grounding bus with copper conductors not 

smaller than No. 6 AWG.
5. SAVE THESE INSTRUCTIONS.
WARNING: Children should not use swim spas or hot tubs without adult supervision.

AvERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUvE DE RELAXATION SANS SURvEIL-

LANCE.
WARNING:
 Do not use swim spas or hot tubs unless all suction guards are installed to prevent body and hair 

entrapment.

AvERTISSEMENT: POUR ÉvITER QUE LES CHEvEUX OU UNE PARTIE DU CORPS PUISSENT ÊTRES AS-

PIRES, NE PAS UTILISER UNE CUvE DE RELAXATION SI LES GRILLES DE PRISE D’ASPIRATION NE SONT 

PAS TOUTES EN PLACE.
WARNING:
 People using medications and/or having adverse medical history should consult a physician      

before using a swim spa or hot tub.

AvERTISSEMENT: LES PERSONNES QUI PRENNENT DES MEDICAMENTS OU ONT DES PROBLEMES DE 

SANTÉ DEvRAIENT CONSULTER UN MÉDECIN AvANT D’UTILISER UNE CUvE DE RELAXATION.
WARNING:
 People with infectious diseases should not use a swim spa or hot tub.

AvERTISSEMENT: LES PERSONNES ATTEINTES DE MALADIES INFECTIEUSE NE DEvRAIENT PAS UTI-

LISER UNE CUvE DE RELAXATION.
WARNING:
 To avoid injury, exercise care when entering and exiting the swim spa or hot tub.

AvERTISSEMENT: POUR ÉvITER DES BLESSURES, USER DE PRUDENCE EN ENTRANT DANS UNE CUvE 

DE RELAXATION ET EN SORTANT.
WARNING:
 Do not use drugs or alcohol before or during the use of a swim spa or hot tub to avoid uncon-

sciousness and possible drowning. 

Summary of Contents for 57BL

Page 1: ...Portable Spa Owner s Operating Guide Spa Model _____________________________________ Serial Number __________________________________ Date of Purchase ________________________________ ...

Page 2: ...RISK OF INJURY Do not remove suction grate Suction through drains and skimmers are powerful when the jets in the spa are in use Damaged suction grate can be hazardous to children and adults with long hair Should any part of the body or hair be drawn into these fittings or stuck onto the fittings turn off the spa immediately As a precaution long hair should NOT be allowed to float freely in the spa...

Page 3: ...y condition requiring medical treatment pregnant women the elderly or infants should consult with a physician before using a spa CAUTION The Consumer Product Safety Commission has stated that the water temperature in a swim spa or hot tub should not exceed 104 F Immersion in water in excess of 104 F can be hazardous to your health CAUTION Observe a reasonable time limit when using the spa Long exp...

Page 4: ...yperthermia serious injury or the possibility of drowning Persons suffering from obesity or with a medical history of heart disease diabetes high or low blood pressure or circulatory system problems should consult their physician before using the spa Persons on medication should consult their physician before entering the spa since some medication may induce drowsiness while other medication may a...

Page 5: ...ot smaller than No 6 AWG 5 SAVE THESE INSTRUCTIONS WARNING Children should not use swim spas or hot tubs without adult supervision AVERTISSEMENT NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS SURVEIL LANCE WARNING Do not use swim spas or hot tubs unless all suction guards are installed to prevent body and hair entrapment AVERTISSEMENT POUR ÉVITER QUE LES CHEVEUX OU UNE PARTIE DU C...

Page 6: ...NE CUVE DE RELAXATION WARNING Water temperature in excess of 38 C may be injurious to your health AVERTISSEMENT IL PEUT ÊTRE DANGEREUX POUR LA SANTÉ DE SE PLONGER DANS DE L EAU A PLUS DE 38 C WARNING Before entering the swim spa or hot tub measure the water temperature with an accurate ther mometer AVERTISSEMENT AVANT D UTILISER UNE CUVE DE RELAXATION MESURER LA TEMPÉRATURE DE L EAU A L AIDE D UN ...

Page 7: ...s Letter to the Owner 1 Health Benefits 2 FirstThings First 3 ElectricalWiring 4 Parts of the Spa 7 Internal Components 9 Initial Operating Procedures 10 Topside Controls 14 General Maintenance 16 Troubleshooting 23 Reference Guide 30 ...

Page 8: ...awkeye Manufacturing Inc has been dedicated to designing the highest quality spas on the market We are constantly updating our molds and choice of parts to reflect consumer preference and advancements in technology So be proud in knowing you have selected the best Again thank you for choosing Hawkeye Manufacturing Inc Now it s time to relax and enjoy Sincerely Hawkeye Manufacturing Inc ...

Page 9: ... fatigue and soreness that muscles build up from exercise or just from one s daily routine When used properly the spa has the ability to lower blood pressure increase circulation and speed uthe body s ability to cleanse out toxins Arthritis and Chronic Pain Spending time in a spa is a great way to apply heat to arthritic joints In fact getting in the spa for 10 15 minutes in the morning is a great...

Page 10: ...ed weight When properly installed the cabinet skirt will rest flat on the supporting surface Do not attempt to shim the spa or place in an otherwise unleveled surface Failure to place the spa on a level plane will cause the unit to distort collapse or crack Any such damage caused by improper installation will not be covered under the warranty The surface design and material used to support the spa...

Page 11: ... in electrical damage that is not covered under the warranty All 120V spas require a 20 AMP grounded GFCI outlet All 240V spas require a 50 AMP grounded GFCI breaker unit and four wire conductors The circuit breaker panel should be a minimum of five feet away from where the spa is to be located Check with the local building official for additional code requirements Only copper wire may be used Use...

Page 12: ...be connected to an incoming service neutral The internal mechanism of the CFGI requires this neutral connection The CFGI will not work without it NEUTRAL INPUT WhiteWire LINE 2 INPUT RedWire LINE 1 INPUT BlackWire LOAD 2 OUTPUT REDWire LOAD NEUTRAL OUTPUT WhiteWire LOAD 1 OUTPUT BlackWire From Electric Service Panel or Other Source To Spa Equipment Control Pack GROUND ...

Page 13: ...RENCE ONLY LOAD 2 OUTPUT RedWire LOAD NEUTRAL OUTPUT WhiteWire LOAD 1 OUTPUT BlackWire IMPORTANT The white neutral wire from the back of the CFGI MUST be connected to an incoming service neutral The internal mechanism of the CFGI requires this neutral connection The CFGI will not work without it ...

Page 14: ...he pump s 6 LED Light Lenses Houses individual LED accent lights 7 Headrest pillow Provides a cushioned surface 8 Neck and Shoulder Jet On Off Valve Allows or restricts flow to the neck and shoulder jets 9 Floor Suction Water intake source for the pump s 10 Pop Up Speaker Provides sound from the stereo 11 Drain Fitting Point through which the water can be drained 12 TV Monitor On a hydraulic lift ...

Page 15: ...c lift the LCD TV raises when desired and can be tucked away when not in use 4 Drain Release Valve Point of release when draining the spa 5 Kick Plate Base of spa 6 Cabinet Made of mahogany or synthetic wood the cabinet helps to insulate and protect the spa Many of these features are optional and will not necessarily be present on your spa 1 2 3 4 5 6 ...

Page 16: ... off water flow to a section of the spa i e a pump These are used so service can be provided on particular components without having to drain the entire spa Part 10249 Ozone Generator Produces ozone which helps to break down organic contaminants and maintain a sanitary spa Part 54449 Circulation Pump Runs constantly at a fixed low speed to circulate the spa s water Part 73349 LED Controller Proces...

Page 17: ...to the topside control panel To access the filter housing remove the telescoping assembly by turning it counterclockwise Next remove the pre filtration basket and filter Once these steps have been completed feed the garden hose down into the filter housing and turn on the water If the spa is being filled with well water use the HOSEfilter attachment to reduce the water contaminants and help balanc...

Page 18: ...us components to identify their presence and functionality During this time it is normal to see and hear the pumps turn on and off Once the system has identified all of its components it will enter into its Calibration Mode the topside display will read F The spa s two temperature sensors will use this time to calibrate the water s current temperature This process will last up to 15 minutes The Sy...

Page 19: ...ufacturing Inc recommends setting the mode to Standard St or Std and the filtration setting to a two hour cycle F2 or FIL2 if the spa is being filled with treated municipal water or setting the mode to Standard St or Std and the filtration setting to a four hour cycle F4 or FIL4 if the spa is being filled with well water Initial Chemical Treatment It is a good idea to wait until the spa has heated...

Page 20: ...treatments may be necessary if the water chemistry is out of balance Please refer to Troubleshooting Common Water Problems Pour the first bottle of SPAmonthly into the water once the water chemistry is under control Voila The spa is filled the water has been heated and treated and the topside control has been programmed to the correct settings There is only one thing left that the spa needs to be ...

Page 21: ... Jets 2 Jets 3 If equipped Press the corresponding button once to turn the device on or off The device will turn off automatically after 15 minutes Light Press Light to operate the spa lights The spa lights will turn off automatically after four hours Mode Mode is changed by pressing Warm and then pressing Mode if the topside control unit has a Mode button Otherwise mode is changed by pressing War...

Page 22: ... is programmable for two four six or eight hours or for continuous filtra tion indicated by FILC or FC To program the filter cycle press Warm and then press Jets 1 Tap Warm until display indicates desired filter cycle Press Jets 1 to exit programming IMPORTANT The spa will remain in the current filter cycle for up to 24 hours before changing to the new filter cycle ...

Page 23: ...issolvable packets Throw one packet in the spa for every 250 US gallons of water if using the granular ONEshock formula pour one tablespoon in the spa for every 250 US gallons See Spa Reference Guide for information on the spa s water capacity Most spa configurations necessitate an application of ONEshock every two to three days SPAmonthly is one of the most important chemicals for the spa water I...

Page 24: ...ll place an unnecessary strain on its respective pump Additionally a dirty filter will result in dirty water Clean the filter at least once a month To clean the filter 1 Shut off power to the spa 2 Fill a bucket with three gallons of water and pour in a capful of FILTERcleanser 3 Remove the filter from the spa Hold the filter at a 45º angle and spray it off with a garden hose 4 Place the filter in...

Page 25: ...ve Looking at the spa from the front the drain valve can be located on the kick plate on the right side The steps for draining the spa using this method are as follows 1 Pull the knob out from the housing approximately two inches until it snaps intoplace 2 Remove the cap by unthreading it counterclockwise 3 Thread the garden hose onto the spa drain 4 Pull the garden hose outward to allow water to ...

Page 26: ...th While the spa cover is very sturdy it is not meant to withstand excessive weight Never stand on the cover Remove snow or other items that accumulate on the cover promptly to avoid causing it to misshape or otherwise become damaged Panel Maintenance The standard synthetic panels installed on most spas are weather resistant and non porous They are virtually maintenance free only requiring the occ...

Page 27: ...and draining the spa outlined in the Draining the Spa section under General Maintenance Once the spa is drained re fill it with fresh water and drain it again No this is not a joke Remaining oils and residues will need to be flushed out or else they can cause damage to the pump s and heating element during the winter months Next use a shop vacuum to clear out any remaining water in the jet lines T...

Page 28: ...k on a regular basis to oxidize organic compounds CloudyWater Possible Cause Solution Preventative Maintenance Excessive organic contaminants Add one ONEshock packet for every 250 US gallons Use ONEshock on a regular basis to oxidize organic copounds Water is out of balance Test water and adjust as neces sary using Alkalinity Increase pH Up and or pH Down Maintain pH of 7 5 0 3 and a total alkalin...

Page 29: ... of 7 5 0 3 and a total alkalinity of 80 120 ppm Dirty or worn out filter Soak filter in bucket of water and FILTERcleanser Replace if necessary Clean the filter s at least once a month Replace filter s every six months Stain or Scale on Acrylic Possible Cause Solution Preventative Maintenance Well water high mineral content Drain spa and spray Shell Liner Cleaner generously on acrylic Use HOSEfil...

Page 30: ...ng for its position If the pump is still airlocked 3 Remove the panel s around the pump to gain access 4 Make sure the airlocke pump is off 5 Locate and loosen one of the drain plugs until water begins to seep out The pocket of air will be released momentarily Drain Plug above There are 3 4 drain plugs on each pump They are plastic hex shaped and 11 16 of an inch in diameter 6 After 2 3 minutes ti...

Page 31: ... and top side control to make sure the spa is receiving power 2 Check the topside control to see if it is displaying any error codes If that does not solve the problem If that does not solve the problem 3 Put the spa in Standard Mode and see if the heat light comes on Contact Service If that does not solve the problem ...

Page 32: ...ectly the shaft can be seen rotating The pump is airlocked Bleed the pump using one of the bleeder valves with the pump on SeeTroubleshooting Air in the Pump 3d No activity from the motor or pump no clicking noise from the spa pack Likely a problem with the wiring or the topside control Contactservice 3c No activity from the motor or pump a clicking noise can be heard from the spa pack Replace the...

Page 33: ...d screwdriver or other flat object under the cap and pop it off 2 Clean any debris or buildup that has accumulated on ridged underbody with a soft cloth 3 Gently re attach cap Be sure not to push it back on too tight or it will likely get stuck again Cannot turn on off valve or diverter valve ...

Page 34: ...ture 2 Check the spa s Filtration Cycle Setting Running the spa on continuous filtration FC or FILC can create excessive heat in the internal components thus rising the water temperature Change the Filtration Cycle Setting to a two hour setting F2 of FIL2 Please note that the system requires up to 26 hours to process a change in the Filtration Cycle Settings If after 24 hours that does not solve t...

Page 35: ...ation pumps run 24 hours a day 2 Check to see if the heat light is on The pump will turn itself on temporarily if it needs to heat the water If the heat light is not on 3 The spa is in a filtration cycle Changing the Filtration Cycle Setting to a two hour setting F2 or FIL2 will cause the pump to be on less frequently ...

Page 36: ...y Check the back of the jet and the jet line for any obstructions If there are no obstructions 4a The jet needs replacing if a proper stream is achieved with the swapped jet 4b If there is no stream or a weak stream with the swapped jet then there is likely a problem with the jet line Contact service 3 Remove a properly func tioning jet of the same size and insert it in the jet body with the weak ...

Page 37: ...225 Rapture 78 diameter x 36 250 1 110V 245 2245 Retreat 43 x 92 Oval 150 1 110V 250 1500 Savannah 79 x 79 x 34 300 1 110V 400 2900 Schooner 82 x 76 x 38 385 1 650 3800 Serenity 78 x 78 x 36 250 1 110V 245 2245 Triton 76 x 81 x 38 385 1 600 3750 Venus 76 x 81 x 38 385 2 650 3800 57BL 60 x 84 x 34 225 1 circ 450 2250 67FSV 74 x 84 x 34 300 2 450 2900 77BL 84 x 84 x 38 425 2 circ 700 4000 77MR 84 x ...

Page 38: ..._____________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ _____...

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