background image

Now the 

Hauppauge WinTV DirectDraw

Inspection utility

will be run.

Check if the message “

GOOD NEWS! We

detect a compatible VGA card and 
drivers”

appears.

Click on 

Close (and save details).

If you do not see this message, see below.

Note: 

Our web site has information on installing the WinTV and software updates.

Find installation tips at:

http://www.hauppauge.com/html/sw_wcst.htm. 

WinTV software updates can be found at:

http://www.hauppauge.com/html/98_sw.htm.

- Incompatible motherboards 

We recommend the use of a motherboard with an Intel chipset because some older moth-
erboards do not fully support the WinTV .We have software updates on our web site which
will fix incompatibilities found with several VIA and SIS-based motherboards. Please see

http://www.hauppauge.com/html/sw_wcst.htm 

in the

Tips section.

- Poor image when running WinTV in 256-color mode

Many VGA’s cannot run WinTV in 256-color mode. Instead, run in 16-bit or 24-bit color mode.

- No TV audio from your PC’s Left and Right speaker

Be sure your PC’s audio mixer 

LineIn

setting is not muted, and at a reasonable volume level.

If the 

LineIn 

setting is not muted, you can verify that the WinTV card is working by connect-

ing self-amplified speakers directly to the 

A/V cable’s

1/8” miniplug. Use the supplied

Adapter

if necessary.

- System lockups or error messages when running WinTV2000

Some VGA cards have memory conflicts with WinTV. To fix this, try switching PCI slots.
Also, you can increase the memory range used by the WinTV board in 

Device

Manager

. To do this, look under 

Sound, video and game controllers, 

double click

on the 

Hauppauge video section

, click on 

Resources

, unclick 

Use Automatic

settings

and double click on 

Memory range

. In the 

Edit memory range

dialog box,

there are small up/down arrows next to 

Value

. Click the little 

up arrow

a couple of times.

Make sure there are no conflicts. Then click 

OK

and then 

OK

again. When it says 

Creat-

ed a forced configuration

, click 

Yes. 

Then reboot your PC.

- Poor TV Reception or Not detecting all channels

:

Poor TV reception is generally the result of an insufficiently strong TV signal. When using a
'roof-top' antenna, an aerial booster may be required. If you find that some or all of the chan-
nels have not been detected, you can insert channels manually.

Page 4

Page 5

Page 6

Quick Troubleshooting Guide

Step 6: DirectDraw check

© 2000 Hauppauge Computer Works, Inc. QI-WINTV-D-V3.0-ENG

Basic audio setup

To configure the WinTV-D audio
for your speaker configuration,
click on 

Configure

Audio

.

Set 

Audio Mixer Inputs

to

WinTV Volume

. You should

hear sound from a TV channel. If
you do not hear audio, refer to
the next section: “Quick Trou-
bleshooting Guide.”

Then click 

Advanced Audio

.

After the DirectDraw check completes,

WinTV Setup

will be run.

To use the remote control, make sure

Install the Hauppauge IR Remote
Control Application

is checked.

Click 

Install 

to install the 

WinTV2000

and WinTV-Snapshot

applications.

After the Setup program is complete, you will
see a WinTV2000 icon on your Windows
desktop. To run the WinTV2000 application,
double click on the WinTV2000 icon. After
rebooting your PC, the Remote Control will

be enabled.

Step 7: WinTV Software installation

Step 10: Configuring Surround Sound audio

Digital TV is broadcast over the airwaves. To receive Digital TV, a rooftop antenna is recom-
mended in most areas of the U.S. In cities, a bowtie antenna can often be used if positioned
near a window facing the Digital TV broadcaster.

Since Digital TV is broadcast over the air, it is necessary to position the antenna to point at
the Digital TV transmitter. We have included a utility in the WinTV application to help position
the TV antenna.

To position the Digital TV antenna, do the following:

Use the supplied list of Digital TV stations to find a Digital TV channel which you know
broadcasts in your area. For example, in Cleveland,
WKYC broadcasts Digital TV on channel 2.

Open the 

Channel Suite Manager

. To do this,

click on the 

Suite

button on WinTV2000, or click

on 

Configure/Channels/SuiteManager

on the

WinTV32 application. Then double click on 

Input

Sources

. Click on 

Tuner

to see the 

Digital TV

antenna

configuration.

Then click 

Add

. Enter the Digital TV 

Channel

Number 

(for example: 2 for WKYC in Cleveland)

and the 

Channel Name

. Make sure 

Broadcast

is set to 

Antenna

, and that 

Tuner Format

is set

to 

DTV-ATSC

. Click 

Add

and then 

OK

.

Now, to get the diagnostics menu to help orient your Digital TV antenna, hold the 

CTRL

button on your keyboard down while clicking the 

right

mouse
button

.

Keep the
right mouse
button
depressed
for a few
seconds,
and you’ll see a menu pop up. Click on the
last line, 

Diagnostics

.

Now slowly rotate your antenna until

the 

Sync Lock

and 

Eq. Lock

lights

turn 

green. This indicates that the DTV

antenna is pointed to the DTV transmitter.

Step 9: Tuning Digital TV channels

Scanning for channels

When running WinTV2000 for the first time, you
will need to scan for your TV channels. The
WinTV-D board has two coax video connectors:

Digital TV antenna connector

and a

cable TV connector

. You will need to scan

for TV channels on each connector.

When scanning the 

Digital TV antenna

, set

the 

Tuner Format

to 

DTV-ATSC

. Make sure

the 

Broadcast

entry is set to 

Antenna

.

When scanning the 

cable TV connector

, set

the 

Tuner Format

to 

MN

. Make sure the

Broadcast

entry is set to 

CableTV

.

Configuring Sur-
round sound

For a basic two speaker
system, click on 

2

Spkr (L,R)

. To  get

enhanced audio, click
on 

Virtual Dolby

Mode,

then adjust the

3D-Effect, Reverb
and Spatial

for pleas-

ing results.

For a three speaker

system, (connect per the instructions in 

Step 3b)

click on 

3 Spkr (L,R,C) Dolby 3

Stereo

.

For a 4 or 5 speaker system, click on 

4/5 Spkr (L,R,C,S) Dolby Pro Logic

.

Setting up the channels

After you have scanned for channels, you
can add the channel names. To do this,
click on the 

Suite

button on WinTV2000,

or click on 

Configure/Channels/Suit-

eManager

on the WinTV32 application.

Then double click on 

Input Sources

.

Chose Tuner for the 

Digital TV anten-

na

, or Tuner2 for 

cable TV

. Click on the

desired channel, then click on 

Edit

.

Change the 

ChannelName

to the

name of the station. Then click 

OK.

Step 8: The

new 

WinTV2000 application

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