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Video is jerky when watching over a wireless network:
The Wireless MediaMVP should be able to play “DVD Standard Play” videos (8Mbits/esec)
smoothly over an 802.11G network. If your video is jerky, your network is not running at
802.11G. See ‘
Tips on optimizing your wireless network for MediaMVP
’ for sugges-
tions on improving your network speed..
MediaMVP does not display the Main menu:
In order to display the Main menu, MediaMVP needs to be able to “talk” to the PC which
has the MediaMVP software installed.
There are several things which might cause the MediaMVP not to be able to “talk” to the PC:
-
your PC is not turned on. MediaMVP requires the PC to be turned on to operate. Make
sure your PC is not in standby mode.
-
The network cable is not connected to either the PC or the MediaMVP.
-
The network router is not turned on.
-
The PC and MediaMVP are not on the same network segment. Make sure the PC and
MediaMVP are connected to the same router, switch or hub.
-
A firewall is running on your PC, and is not allowing the MediaMVP to access the PC.
MediaMVP does not respond to the remote control:
There are many reasons why the MediaMVP might not repond to remote control com-
mands. Most times, this is due to the PC becoming busy executing a previous MediaMVP
command.
If this happens, click the
green Power
button on the remote control. This will suspend any
MediaMVP operations on the PC. If you then click the
green Power
button once more,
MediaMVP will resume from the Go menu.
Accessing the Video menu takes several minutes (or more):
Thumbnails take a long time to generate, and might even stop your PC from operating if
there is a video defect in one of the movies in your Videos directory.
To solve this problem, turn
OFF video thumbnails
in
Settings/Configuration
.
ZoneAlarmPro Firewall
There are four firewall alert menus which pop up during the first use of MediaMVP. For each
of these alerts, you should allow access by clicking
Yes
.
Troubleshooting
