Symptom
Probable Cause
Corrective Action
Toast too light.
COlOR CONTROl knob set on a light setting. Turn COlOR CONTROl knob to a darker setting.
Supply voltage to unit is low.
Verify the supply voltage to the toaster matches
the unit specifications.
Toast too dark.
COlOR CONTROl knob set on a dark setting. Turn COlOR CONTROl knob to a lighter setting.
Supply voltage to unit is high.
Verify the supply voltage to the toaster matches
the unit specifications.
Unit takes too long to toast.
The first few batches can take longer because
the toaster needs time to heat up when initially
turned on.
Push down the operation lever(s) for a toasting
cycle before inserting bread product to allow the
toaster to heat up.
Supply voltage to unit is low.
Verify the supply voltage to the toaster matches
the unit specifications.
Unit toasts on one side only.
Heating element defective.
Visually check the heating element inside the
toaster with the operation lever engaged. With the
lever pushed down, the heating element should
glow red. If the element does not glow, Contact
Authorized Service Agent or Hatco for assistance.
Heating element does not come on
at all when the operating lever is
pushed down.
The switch may be broken.
Contact Authorized Service Agent or Hatco for
assistance.
The operating lever does not latch. latch mechanism is broken.
Contact Authorized Service Agent or Hatco for
assistance.
Toaster trips the circuit breaker or
GFCI.
Circuit breaker is not sized properly for the
toaster.
Check circuit breaker for proper sizing.
Wiring fault inside toaster.
Contact Authorized Service Agent or Hatco for
assistance.
TROUBLESHOOTING GUIDE
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAzARD: Turn the power switch OFF,
unplug the power cord, and allow the unit to cool before
performing any maintenance or cleaning.
WARNING
General
The Pop-Up Toaster is designed for maximum durability and
performance with minimum maintenance.
ELECTRIC SHOCK HAzARD:
• Turn power switch OFF, unplug the power cord, and
allow unit to cool before performing any maintenance
or cleaning.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; fax 414-671-3976.
WARNING
Cleaning
To preserve the finish of the toaster, it is recommended that the
metal surfaces be wiped daily with a damp cloth.
Submerging or saturating unit with water will damage the
unit and void unit warranty.
1. Remove and empty the crumb tray.
Do not remove the crumb tray for cleaning until toaster is
cool.
2. Wash the crumb tray with warm water and a mild detergent.
Rinse with water.
3. Allow the crumb tray to air dry or hand dry with a soft cloth
before placing back into the toaster.
4. Wipe the exterior surface of the toaster with a damp cloth.
NOTICE
: Use non-abrasive cleaners only.
WARNING
CAUTION
MAINTENANCE
6
Form No. TPTM-0910
