Symptom
Probable Cause
Corrective Action
Unit does not turn on.
No power to unit.
Make sure unit is connected to the proper power supply
(see SPECIFICATIONS section). Check circuit breaker
and reset as necessary. Check for damage to power
cord. Check electrical supply.
Controls defective.
Contact Authorized Service Agent or Hatco for assistance.
A coil indicator light is flashing
and the unit will not heat.
Pan being used is not induction-
ready.
Use an induction-ready pan (see “Pan Specifications” in
the OPERATION section of this manual).
Unit stops working during
operation.
Unit has overheated.
Make sure installation location allows proper ventilation
underneath the unit:
• Make sure air inlet filters and exhaust fans are not
blocked.
• Make sure air inlet filters are clean.
• Make sure installation of built-in unit provides proper
separation between cooling air (air inlet) and hot
exhaust air (exhaust fan).
• Install flexible vent tubing (included with unit) to rear
air inlet filter to provide dedicated cooling air to unit.
Exhaust fan(s) continues to run
after unit has been turned off.
Cooling of the unit not complete.
No action necessary. This is a normal function of the unit.
Exhaust fan starts for a few
seconds after plugging in unit.
Automatic testing of unit.
No action necessary. This is a normal function of the unit.
Form No. IRBRCEM-0910
10
TROUBLEShOOTING GUIDE
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC ShOCK hAzARD: Turn OFF power switch, turn
off power at circuit breaker, and allow unit to cool before
performing any maintenance or cleaning.
WARNING
