Symptom
Probable Cause
Corrective Action
Unit is turned on, but not
working.
Circuit breaker tripped.
Reset circuit breaker.
I/O (on/off) switch defective.
Contact authorized Service agent or Hatco for
assistance.
Supply voltage to unit is incorrect.
Verify the supply voltage to the unit matches the unit
specifications.
Internal electrical malfunction.
Contact authorized Service agent or Hatco for
assistance.
Light is inadequate.
Light bulb(s) burned out.
Replace light bulb(s). Refer to procedure in
MaINTENaNCE section.
Unit mounted too high above target area. Lower unit, putting effective light closer to target.
Supply voltage to unit is incorrect.
Verify the supply voltage to the unit matches the unit
specifications.
Form No. HLCEM-0414
9
TROUBLESHOOTING GUIDE
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power at fused
disconnect switch/circuit breaker and allow unit to cool
before performing any cleaning, adjustments, or
maintenance.
WARNING
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest authorized Hatco Service agency or Hatco for
assistance. To locate the nearest Service agency, log onto the Hatco website at
www.hatcocorp.com
and click on
Find Service Agent
, or contact the
Hatco Parts and Service Team
at:
Telephone: 414-671-6350
e-mail:
Fax:
414-671-3976
OPTIONS AND ACCESSORIES
Remote Toggle Switch
a remote toggle switch is available in lieu of the factory installed
Power I/O (on/off) switch.
Extended Electrical Leads
Extended electrical leads are available in lengths of 305 mm
(1’) to 6096 mm (20’) and only available as a factory installed
option.
Adjustable Angle Bracket
adjustable angle brackets are available as accessories for
permanently attaching the unit to the underside of a shelf.