Symptom
Probable Cause
Corrective Action
Toast too light.
COlOR CONTROl knob set on a light
setting.
Turn COlOR CONTROl knob to a darker setting.
Unit not warmed up.
allow approximately 15 to 20 minutes for the unit to
warm up.
Supply voltage to unit is low.
Verify the supply voltage to the toaster matches the
unit specifications.
Toast too dark.
COlOR CONTROl knob set on a dark
setting.
Turn COlOR CONTROl knob to a lighter setting.
Supply voltage to unit is high.
Verify the supply voltage to the toaster matches the
unit specifications.
Toaster trips the circuit
breaker or GFCI.
Circuit breaker is not sized properly for the
toaster.
Check circuit breaker for proper sizing.
Wiring fault inside toaster.
Contact authorized Service agent or Hatco for
assistance.
TROUBLESHOOTING GUIDE
Form No. TCDONM-0713
9
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAzARD: Turn power OFF at fused
disconnect switch/circuit breaker and allow unit to cool
before performing any maintenance, adjustments, or
cleaning.
WARNING
LIMITED WARRANTy
1. PRODUCT WARRANTy
Hatco warrants the products that it manufactures (the “Products”) to be
free from defects in materials and workmanship, under normal use and
service, for a period of one (1) year from the date of purchase when
installed and maintained in accordance with Hatco’s written instructions
or 18 months from the date of shipment from Hatco. Buyer must
establish the Product’s purchase date by registering the Product with
Hatco or by other means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to be free from
defects in materials and workmanship from the date of purchase
(subject to the foregoing conditions) for the period(s) of time and on the
conditions listed below:
a) One (1) year Parts and Labor PLUS One (1) Additional
year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW and HWB Series
(metal sheathed)
b) One (1) year Parts and Labor PLUS Four (4) years
Parts-Only Warranty:
3CS and FR Tanks
c) One (1) year Parts and Labor PLUS Nine (9) years
Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
d) Ninety (90) Day Parts-Only Warranty:
Replacement Parts
THE FOREGOING WaRRaNTIES aRE EXClUSIVE aND IN lIEU OF
aNY OTHER WaRRaNTY, EXPRESSED OR IMPlIED, INClUDING
BUT NOT lIMITED TO aNY IMPlIED WaRRaNTY OF
MERCHaNTaBIlITY OR FITNESS FOR a PaRTICUlaR PURPOSE
OR PaTENT OR OTHER INTEllECTUal PROPERTY RIGHT
INFRINGEMENT. Without limiting the generality of the foregoing, SUCH
WaRRaNTIES DO NOT COVER: Coated incandescent light bulbs,
fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen
heat lamp bulbs, xenon light bulbs, lED light tubes, glass components,
and fuses; Product failure in booster tank, fin tube heat exchanger, or
other water heating equipment caused by liming, sediment buildup,
chemical attack, or freezing; or Product misuse, tampering or
misapplication, improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited
solely, at Hatco’s option, to repair or replacement using new or
refurbished parts or Product by Hatco or a Hatco-authorized service
agency (other than where Buyer is located outside of the United States,
Canada, United Kingdom, or australia, in which case Hatco’s liability
and Buyer’s exclusive remedy hereunder will be limited solely to
replacement of part under warranty) with respect to any claim made
within the applicable warranty period referred to above. Hatco reserves
the right to accept or reject any such claim in whole or in part. In the
context of this limited Warranty, “refurbished” means a part or Product
that has been returned to its original specifications by Hatco or a Hatco-
authorized service agency. Hatco will not accept the return of any
Product without prior written approval from Hatco, and all such
approved returns shall be made at Buyer’s sole expense. HaTCO WIll
NOT BE lIaBlE, UNDER aNY CIRCUMSTaNCES, FOR
CONSEQUENTIal OR INCIDENTal DaMaGES, INClUDING BUT
NOT lIMITED TO laBOR COSTS OR lOST PROFITS RESUlTING
FROM THE USE OF OR INaBIlITY TO USE THE PRODUCTS OR
FROM THE PRODUCTS BEING INCORPORaTED IN OR BECOMING
a COMPONENT OF aNY OTHER PRODUCT OR GOODS.
