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[email protected] www.harvesthealthcare.co.uk
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GUARANTEES
& WARRANTIES
MATTRESS (COVER AND INTERIOR COMPONENTS)
All Harvest Healthcare Ltd Mattresses are covered by warranty for a period of 12 months from
date of purchase. Damage through incorrect use and penetration by sharp instruments will
invalidate this warranty.
PUMP
The Harvest Pump 4 is covered by warranty for a period of 3 years from the date of purchase.
This excludes all serviceable parts such as the bellows and filters which are recommended to
be changed every 12 months in line with the service schedule.
A service manual for this system is available upon request.
GUARANTEE
Harvest Healthcare Ltd guarantees to repair or replace all goods supplied to its customers
which are found to be defective whilst still in their applicable warranty period. All warranties
are subject to the following conditions:
Warranty/guarantee is subject to all guidelines being adhered to.
That the equipment has been used for the purpose for which it was intended.
That the usage has been on a fair wear and tear basis. This does not include user
damage.
That Harvest Healthcare Ltd’s cleaning/disinfecting guidelines have been followed.
Harvest Healthcare Ltd’s maintenance guidelines have been followed (Please refer to the
product manual).
That ALL maintenance has been carried out by a suitably qualified and competent
person.
That all parts used are OEM (Original Equipment Manufacturer) parts and were supplied
by Harvest Healthcare Ltd either directly or through a distributor.
All warranties begin from the time the product leaves the premises of Harvest Healthcare
Ltd.
All repairs and replacements will be at the sole discretion of Harvest Healthcare Ltd.
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Our standard terms and conditions of sale can be found on our website or by
request to Harvest Healthcare Ltd.
