Harris HFS6801+, Installation And Operation Manual

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46 HFS6801
+
Installation and Operation Manual
Appendix A: Communication and Control Troubleshooting Tips
General Troubleshooting Steps
Follow these steps in troubleshooting 6800
+
product problems:
1. Review the “Software Communication and Control Issues” on
page 47 outlined in this chapter.
2. Search this product manual and other associated documentation for
answers to your question.
Note
Associated documentation for 6800
+
series products can
generally be found in the product-specific manual that
accompanies every module, in the FR6802
+
Frame Installation
and Operation Manual, and in the 6800
+
Safety Instructions
and Standards Manual.
Product documentation (including manuals, online help, application
notes, erratas, product release notes, and more) can be found on our
Web site at
www.broadcast.harris.com/leitch (Support section),
along with technical support information, training information,
product downloads, and a product knowledge base.
3. Contact your Customer Service representative if, after following
these initial steps, you cannot resolve the issue.
To contact Customer Service, see “Contacting Customer Service”
on page 51 .