APM6800
+
/APM6801
+
Installation and Operation Manual
89
Copyright © 2008-2009, Harris Corporation
Appendix A
Communication and Control
Troubleshooting Tips
Software Communication Problems
The frame is powered up, but the module does not communicate
with CCS Pilot/Navigator.
Solutions
•
Ensure you have specified the proper module slot.
See your
Frame Installation and Operation Manual
for more information
about slot identification.
•
Verify whether there is an ICE6800
+
or 6800
+
ETH module installed in the
frame.
•
FR6802
+
frames only use ICE6800
+
modules to communicate with
CCS software and hardware.
•
FR6802
+
QXF frames use ICE6800
+
or 6800
+
ETH modules to
communicate with CCS software and hardware.
•
QXFE frames use 6800
+
ETH modules to communicate with
CCS software and hardware
•
Remove any legacy 6800 series product that is in the frame.
CCS software cannot communicate with legacy 6800 series products, even
though these modules may operate with card-edge controls. Legacy 6800
products do not have the “
+
” symbol on their extractor handles.
•
Check for bent pins on the back module by following this procedure:
a.
Unplug the front module.
b. Unscrew and remove the back module.
c.
Inspect the 20- or 30-pin spring connector at the bottom of the back
module (
), and verify that the connector does not
have any slightly bent or pressed pins.
d. Carefully reposition any bent pins; If this is not possible, contact
Customer Support.
Summary of Contents for APM6800+
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