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Chapter 5 Maintenance and Troubleshooting

Audio Video Processing Modules (AVPM)

Electra 9200, Rev O

Figure 5–13: Removing an AVPM

Grab the card handle and slide the card from the chassis, as shown in

Figure 5–13

(RN-19)

Summary of Contents for Electra9200

Page 1: ...Electra 9200 Multichannel Encoder Installation Guide Rev O...

Page 2: ...om Fraunhofer IIS http www iis fraunhofer de amm PitchBlue is a registered trademark of Vigor Systems QuickTime and the QuickTime logo are trademarks or registered trademarks of Apple Computer Inc use...

Page 3: ...T NOT LIMITED TO LOST REVENUES PROFITS OR SAVINGS OR THE COST OF SUBSTITUTE GOODS HOWEVER CAUSED UNDER CONTRACT TORT BREACH OF WARRANTY NEGLIGENCE OR OTHERWISE EVEN IF WE WERE ADVISED OF THE POSSIBILI...

Page 4: ...attention to information that if ignored can adversely affect the performance of your Harmonic product or that can make a procedure needlessly difficult LASER DANGER The Laser symbol and the Danger al...

Page 5: ...P Output Cables 12 Connecting the IP Input Cables 13 Connecting the Ethernet Management Cable 13 Connecting the Fault Relay General Purpose Interface GPI Ports 14 Connecting the Serial Data Port 15 Ca...

Page 6: ...Software 37 Messages When Installing New Software 37 About the Encoder Cover in the Following Illustrations 37 Bezel 37 Removing and Replacing the Bezel 38 Air Filter 39 Maintaining the Air Filter 39...

Page 7: ...ications 65 Audio Decoding Resource Considerations 66 Level Magic Dynamic Audio Leveling 68 Ancillary Data Specifications 69 Input Specifications 69 Output Specifications 70 Environmental and Physical...

Page 8: ...features supported by the encoder This manual contains the following parts n Chapter 1 Electra 9200 Overview introduces the encoder and describes its features n Chapter 2 Installing the Encoder provi...

Page 9: ...Introduction Manual Organization 2015 Harmonic Inc All rights reserved 2 Electra 9200 Rev O n Appendix C Encoder Back Panel Slot Specifications describes the back panel slots for the encoder...

Page 10: ...r audio video compression boards n Two 10 100 1000 Mbps Ethernet output ports n Two 10 100 1000 Mbps Ethernet input ports n Two 10 100 1000 Mbps Ethernet management ports on the rear panel n One 10 10...

Page 11: ...gital Service Manager Front and Back Panels The following illustrations show the front and back panels of an encoder without any optional modules Figure 1 1 Front Panel Table 1 1 Front Control Panel a...

Page 12: ...LEDs 8 Gigibit Ethernet ports signal Ports 1 and 2 Input Ports 3 and 4 Output 9 Fault relay port Contact closure fault indication 10 Gigibit Etherner ports management Network Management Optional Modul...

Page 13: ...o the FLEX 1 Modules or to provide an ASI output from the Electra 9200 RF input ATSC RF Input Module 8VSB ATSC RF input module to provide a transport stream to the FLEX 1 Modules Table 1 4 Electra 920...

Page 14: ...oft MediaRoom Certified Encodes up to four stereo pairs per video service Up to 16 stereo pairs using IOM RAC2 Built in broadcast quality up down conversion Using optional audio cards pass through of...

Page 15: ...container that ensures the integrity of your encoder hardware during shipping and handling To avoid damage to the component follow the unpacking instructions that come with the encoder When you unpac...

Page 16: ...ing the unit in the rack ATTENTION Pour viter toute blessure corporelle pendant les op rations de montage ou de r paration de cette unit en casier il convient de prendre des pr cautions sp ciales afin...

Page 17: ...ing the Rack Rails Attach the side mount rack rails to the rack to hold the encoder in place Figure 2 1 illustrates the parts of the rack rails Figure 2 1 Rack Rails To attach the rack rails to the ra...

Page 18: ...the encoder Some encoders may come with a peel away sticker that advises on the correct screw size Using only the bottom two screw holes will be sufficient To mount the encoder in a rack 1 Using both...

Page 19: ...Interface GPI Ports n Connecting the Serial Data Port See Figure 1 2 for a sample back panel of the Electra 9200 encoder It identifies all of the connections described in this chapter with the AC pow...

Page 20: ...Port Pinouts Ports 1 and 2 are GbE input ports The Electra 9200 CPC L card has GbE input with two redundant Ethernet ports used on FLEX 1 systems To connect the IP input cables 1 Connect an Ethernet...

Page 21: ...es the fault relay during normal operation The fault condition is indicated in the same way as the encoder s powered off condition which is with the relay de energized You can use this method to corre...

Page 22: ...AC Power Supply n Connecting the DC Power Supply The chassis does not have a power switch The unit powers on automatically when you plug it in Before you power up the encoder make sure that you have p...

Page 23: ...this unit ATTENTION Cette unit est quip e de plusieurs raccordements d alimentation Pour supprimer tout courant lectrique de l unit tous les cordons d alimentation doivent tre d branch s WARNUNG Dies...

Page 24: ...ply of power that meets the specifications shown in Table 2 1 Overcurrent Protection To provide overcurrent protection n Provide overcurrent protection devices as part of each rack housing encoders n...

Page 25: ...nt to use any other type of connector Figure 2 7 shows the connector and its strain relief housing Figure 2 7 DC power connector Assembling the DC Input Power Cable To assemble the DC input power cabl...

Page 26: ...lly designed to open cage clamps easily For more information either visit the WAGO web site at www wago com or call WAGO at 1 800 346 7245 and request information about items 210 250 or 231 131 7 Feed...

Page 27: ...e local control panel displays messages for other types of restarts including a system reset and loading new software Messages When Resetting the Encoder When you reset the encoder from NMX a message...

Page 28: ...r LED turns green when the encoder initialization is complete and the management interface is enabled and ready Fault Red The Fault LED lights when the application software detects an alarm Local Yell...

Page 29: ...eo port has an associated Video Lock LED Table 2 5 describes the LED located on each video port Table 2 5 Rear Panel Video Lock LEDs LED Color Description 1 2 3 4 Green When illuminated and steady the...

Page 30: ...n adding an encoder to an NMX network group You will need to know the encoder MAC address when you add the encoder to a network group See Front Panel Display for instructions on viewing the MAC addres...

Page 31: ...e four line 28 character vacuum fluorescent display VFD shows the Electra 9200 menus parameters and options As illustrated in Figure 3 2 line 1 of the local control panel display shows the menu path f...

Page 32: ...r re enabled if disabled for any reason n If any changes are made after a license expires service may be affected and other operations such as redundancy may not function properly n If a license is no...

Page 33: ...nagement IP address Software Upgrades n From NMX see the NMX online help for details Firmware License n From NMX see the NMX online help for details Video input n Up to 4 Serial Digital inputs capable...

Page 34: ...f FEC requires RTP encapsulation n Connector type RJ 45 n Harmonic Heartbeat Protocol HHP redundancy protection IP inputb n Two 10 100 1000 Base T port n Dual mode IP output or manual channel switch f...

Page 35: ...io Module n SDI and MPEG 2 inputs n 16 stereo pairs or eight plus eight stereo pairs 5 1 multichannel audio processing AHC RAC Audio Module n AES and embedded Inputs n Three stereo pairs or one 5 1 mu...

Page 36: ...daptive I picture and B picture placement n Automatic input format 1080PsF23 97 1080i or 720p detection and switching Video Input Filtering n Motion compensated temporal filter MCTF n Horizontal filte...

Page 37: ...708 VANC extraction per SMPTE 334M n CEA 708 external caption server per SMPTE 333M n 608 to 708 conversion Ancillary data and VBI Digitized waveform or VANC extraction per SMPTE 2031 AFD and Bar VIT...

Page 38: ...ampling Frequency ES Bit Rates Supported Kbps MPEG 1 Layer II compression Single channel 1 0 32 kHz 44 1 kHz 48 kHz 32 48 56 64 80 96 1 1 2 1 28 160 192 n Dual channel 1 1 n Stereo channel 2 0 n Joint...

Page 39: ...he default used if the user selects MPEG 2 AAC HE AAC ADTS is assigned a stream type of 0x0F n LATM LOAS LATM is an acronym for Low Overhead Audio Transport Multiplex LOAS is an acronym for Low Overhe...

Page 40: ...00 1000 Mbps per port IP encapsulation MPEG 2 TS over UDP IP 1 to 7 TS IP MPEG format 188 or 204 bytes per TS packet MPEG 2 TS MPTS and SPTS Maximum Bit Rate per Socket 100 Mbps Addressing Unicast and...

Page 41: ...messages to the encoders through the IP network All streams from an Electra 9200 encoder must be sent to the same ProStream 1000 MPTS multiple STC clocks per chassis is also supported Table 4 9 provid...

Page 42: ...lectra 9200 encoder supports digital program insertion DPI Electra 9200 accepts external automation system DPI commands triggers via Ethernet These commands are sent via the SCTE 104 protocol and resu...

Page 43: ...ages at the same multicast address If a primary device detects HHP messages sent to its multicast IP address it immediately backs off and stops sending output This leaves the backup device free to ope...

Page 44: ...an download new software to the encoder using NMX See the NMX online help for instructions for how to download and begin running new encoder software After installing new software restart the encoder...

Page 45: ...the encoder when removing and replacing the bezel To remove the bezel 1 Locate the lever on the front of the bezel and push to the right to disengage the right side of the bezel as shown in step 1 Fi...

Page 46: ...flame and fungus resistance It is enclosed in a sheet metal frame that slides from the top of the unit and is located directly in front of the air vents in the fan cage at the front of the encoder The...

Page 47: ...s procedure To remove the air filter 1 Using your fingers push up on the air filter unit from the bottom of the chassis until the filter is displaced as shown in Figure 5 3 Figure 5 3 Removing the Air...

Page 48: ...ir Filter AC Power Supply Fuse Single power supply models of the Electra 9200 encoder use a slow blow 4 0 A 250 V fuse 5 x 20 mm The fuse is located on the back panel beside the power input A spare fu...

Page 49: ...dered an integral part of the fan tray unit This curved frame should not be removed at any time NOTE If the fan tray unit is removed for more than two minutes the encoder may shut down Removing and Re...

Page 50: ...a 9200 encoder is equipped with with two power connectors but only one power supply a filler panel will be installed in slot 2 next to the chassis wall If your encoder is equipped with a single power...

Page 51: ...a Phillips head screwdriver to remove the bracket attached to the inside of the chassis on the right side as shown in Figure 5 8 Figure 5 8 Removing the Power Supply 5 Grasp the metal handle on the fr...

Page 52: ...einstall the fan tray assembly as described in Removing and Replacing the Fan Tray 4 Reinstall the bezel as described in Removing and Replacing the Bezel 5 Connect power to the power supply Input Outp...

Page 53: ...ION Wear an ESD wrist strap when unpacking a module from its antistatic protective packing material Unpack and handle the module away from electric motors transformers and other similar machinery Remo...

Page 54: ...internal connector and you see that the module is flush with the back of the encoder Do not force the module 2 Secure the module to the chassis using a Phillips head screwdriver as shown in step 2 Fig...

Page 55: ...eserved 48 Electra 9200 Rev O 4 With a Phillips head screwdriver remove the screw attaching the card retaining device to the chassis as shown in Figure 5 12 Figure 5 12 Removing the Card Retaining Dev...

Page 56: ...bleshooting Audio Video Processing Modules AVPM 2015 Harmonic Inc All rights reserved 49 Electra 9200 Rev O Figure 5 13 Removing an AVPM 6 Grab the card handle and slide the card from the chassis as s...

Page 57: ...mini SDI connector to the card as shown in step 2 in Figure 5 14 CAUTION The cables for cards in slots 1 and 3 should be tucked under the card cage so they don t get pinched as shown in Figure 5 14 3...

Page 58: ...8 multi channel plus 8 stereo pairs n AC 3 2 0 or 5 1 pass through 16 streams n E AC 3 2 0 or 5 1 pass through 16 streams n Dolby E pass through 16 streams n Transcoding from MPEG 1 Layer II E AC 3 AC...

Page 59: ...serial digital video input 48 kHz synchronous to video only n Transcode AC 3 to E AC 3 one multi channel or two stereo a n One multi channel and one stereo pair for each AHC 561 mounted a n Transcodin...

Page 60: ...sion n AAC HE AAC 2 0 v1 v2 n AAC HE AAC 5 1 Audio decoding format n MPEG 1 Layer II TS input only n AC 3 5 1 or 2 0 n E AC 3 5 1 or 2 0 n AAC HE AAC 2 0 v1 v2 n AAC HE AAC 5 1 n Dolby E SDI input onl...

Page 61: ...LFE professional 16 bit mode 32 kHz 44 1 kHz 48 kHzc Dolby E Up to 5 1 channels 16 bit mode 48 kHzc Up to 5 1 channels 20 bit mode 48 kHzc MPEG HE AAC compression n Single channel 1 0 32 kHz 44 1 kHz...

Page 62: ...TM LOAS and assigned a stream type value of 0x1 1 Encapsulation mode is controlled by selecting MPEG 2 or MPEG 4 as required Stream Density IOM RAC2 supports decoding leveling and encoding of 16 strea...

Page 63: ...AES EBU S PDIF IEC60958 n Embedded from SDI synchronous to video Audio encoding format n MPEG 1 Layer II 2 0 stereo compression n AC 3 single 5 1 or multiple 2 0 compressiona n AC 3 metadata input n A...

Page 64: ...60 192 AC 3 compression Single channel 1 0 32 kHz 44 1 kHz 48 kHzc 56 64 80 96 1 1 2 1 28 160 192 224 256 320 384 448a 51 2a 576a 640a Stereo channel 2 0 32 kHz 44 1 kHz 48 kHzc 96 1 1 2 1 28 160 192...

Page 65: ...verhead Audio Transport Multiplex LOAS is an acronym for Low Overhead Audio Stream and furnishes an outer wrapper for LATM s inner wrapper of the raw audio Elementary Stream syntax MPEG 4 AAC and HE A...

Page 66: ...i channel to stereo and other features The metadata can be received via a serial stream through the AHC RAC s RJ 45 connector Section AHC RAC Metadata Connection describes the serial connection for th...

Page 67: ...metadata can assist the decoder in adjusting listening volume downmixing from multi channel to stereo and other features The metadata can be received via a serial stream through the AHC 561 s RJ 45 c...

Page 68: ...p to four channels in a single rack unit 1 RU The FLEX 1 Module decodes MPEG 2 or AVC in both standard definition SD or high definition HD formats thereby eliminating the dependency on ingress formats...

Page 69: ...les that list the ports and required connectors NOTE For the monitor ports there is a DIN to BNC pigtail connector that can be ordered Harmonic Part number FLEX MON 229 0054067 Figure 7 1 FLEX 1 Modul...

Page 70: ...sed for monitoring and troubleshooting purposes DIN 1 0 2 3 NOTE The FLEX 1 Module in this configuration must use slot 4 Four Channel FLEX System Figure 7 3 illustrates a typical four channel re encod...

Page 71: ...ture Support Video Decoding n MPEG 2 MP ML n MPEG 2 MP HL n MPEG 4 AVC MP L3 n MPEG 4 AVC HP L4 n VBR CBR n AVC SD and HD Aspect Ratios n 4 3 and 16 9 Video Formats 480i 29 97 576i 25 720p 59 94 720 5...

Page 72: ...the FLEX decoding module This feature defines a constant gain adjustment for incoming audio signal and is described in section Level Magic Dynamic Audio Leveling Table 7 5 Audio Pass through Specifica...

Page 73: ...n Up to two multichannel audio decode and two stereo audio decode streams on the first FLEX decoding channel with no audio on the second channel n Up to eight mono stereo decode streams on the first F...

Page 74: ...oding Mode Multichannel DownMix checkbox Result Resource Usage Equivalent AC 3 Mono Mono Available Audio on the left channel Silence on the right channel Stereoa Stereo Audio on both channels 3 x Ster...

Page 75: ...ed for this decoding mode or an alarm is raised and decoding stops Multichannel downmix to Mono on the left channel Stereoa Stereo Audio on both channels Multichannel No Audio on both left and right c...

Page 76: ...7 11 describes the input specifications of the FLEX 1 Module via one of the optional inputs IP ASI or RF Refer to the chapter for each input type to see its specifications Table 7 9 Level Magic Specif...

Page 77: ...protect modules from electrostatic discharge ESD follow these safety precautions n Always wear a properly grounded antistatic wrist strap whenever handling the modules n Keep the module inside the ant...

Page 78: ...fications Table 8 1 lists the optional ASI module output specifications If the ASI module is used as an output module only ports 1 and 2 are mirrored outputs always enabled Table 8 1 ASI Input Feature...

Page 79: ...ximum length of ASI cable is approximately 900 feet there is no minimum specified To connect the ASI output cables Connect an ASI cable with 75 ohm BNC coaxial connector from ASI Port 1 or Port 2 to a...

Page 80: ...ses RF Module Specifications Table 9 1 provides the specifications for the RF module Environmental and Physical Compliant with ROHS Directive 2002 95 EC Refer to the encoder environmental specificatio...

Page 81: ...74 Electra 9200 Rev O RF Module LED Lights The LED lights show status as shown in Table 9 2 Table 9 2 LED Status Lights Display Status Off Port disabled Blinking Yellow Loss of sync Red Packet error r...

Page 82: ...27 2 in 1RU Weight 1 4 5 kg 32 lb AC Power Input voltage range AC 100 240V auto ranging Line frequency 47 to 63 Hz Typical consumption 109 W for ELC 9200 1 channel 1 50 W for ELC 9200 2 channels 191...

Page 83: ...1 3 Assurance Level 1 Operating Passes NEBS Office Vibration Test while operating 0 1G sine sweep 5 to 100 Hz 3 axis RoHs Compliance The Electra 9200 is compliant with RoHS Directive 2002 95 EC Table...

Page 84: ...net output port Type 10 100 1000 Mbps Protocol MPEG 2 MPEG 4 over IP Connector type RJ 45 Ethernet input ports Type 10 100 1000 Mbps Protocol MPEG 2 MPEG 4 over IP Connector type RJ 45 Fault relay por...

Page 85: ...er is running normally without faults the NO connection is open and the NC connection is closed When there is a fault the NO connection changes to closed and the NC connection changes to open NOTE Any...

Page 86: ...er chassis Table A 6 lists the pinouts for the RS 232 serial port NOTE The serial data port should only be used in a single serial SMPTE 333 carrying CEA 708 captions link per chassis 5 GPI contact 2...

Page 87: ...C 3 rates of 56 to 640 Kbps Table B 1 MPEG 1 Layer II Audio Bit Rates Audio Bit Rate Kbps Audio without PCR Audio with PCR 48 kHz 44 1 kHz analog only 32 kHz analog only 48 kHz 44 1 kHz analog only 32...

Page 88: ...le the encoder provisions to the next highest available bit rate 64 Kbps If you set the bit rate to 80 Kbps and then change the coding mode to non single channel the encoder provisions the bit rate to...

Page 89: ...ble B 3 AAC Audio Bit Rates Audio Bit Rate Kbps Audio without PCR Audio with PCR 48 kHz 44 1 kHz 32 kHz 48 kHz 44 1 kHz 32 kHz 32 36 36 44 53 40 39 48 46 44 53 40 39 48 60 56 55 65 56 53 60 56 55 65 5...

Page 90: ...umber and the modules that can be installed in that slot NMX uses the slot number to differentiate between cards of the same type within the encoder Figure C 1 Module slots Slot 1 Slot 2 Slot 3 Slot 4...

Page 91: ...ule is installed an ASI module installed in slots 1 or 3 is an input Table C 3 FLEX 1 Module Options Module Option Notes FLEX n Slot 4 must be populated first n Slot 5 is populated second 1 2 modules...

Page 92: ...he clock Report an issue online at http harmonicinc com webform report issue online Table D 1 Technical Support Phone Numbers and Email Addresses Region Telephone Technical Support E mail Americas 888...

Page 93: ...rved 86 Electra 9200 Rev O The Harmonic Inc corporate address is Harmonic Inc 4300 North First St San Jose CA 951 34 U S A Attn Customer Support The corporate telephone numbers for Harmonic Inc are Te...

Page 94: ...cations and approvals In this document we use product equipment and unit interchangeably This equipment generates uses and can radiate radio frequency energy It may cause harmful interference to radio...

Page 95: ...o do so by this manual Warning Rack Mount Warning n To prevent bodily injury when mounting or servicing this unit in a rack special precautions must be taken to ensure your safety and stability of sys...

Page 96: ...wer module in the same chassis n Do not wear hand jewelry or watch when troubleshooting high current circuits such as the power supplies n To avoid fire hazard use only the specified correct type volt...

Page 97: ...nisseurs de services de consignes de s curit pertinentes dans les manuels Warning Laser Radiation Warning Invisible laser radiation may be emitted from disconnected fibers or connectors Do not stare i...

Page 98: ...d effectuer l entretien de l unit moins d instructions contraires dans le pr sent manuel Avertissement Rack Monture Avertissement Pour viter les blessures corporelles lors du montage ou l entretien de...

Page 99: ...l utiliser seulement un linge humide n Des courants lectriques dangereux circulent dans cet appareil Afin d viter les lessures ne pas toucher les connexions et composants expos s lorsque l appareil es...

Page 100: ...toucher la carte de circuit imprim et les broches du connecteur n Placer un composant retir sur une surface antistatique ou dans un sac de protection statique n viter tout contact entre les cartes et...

Page 101: ...age Warnung Zur Vermeidung von K rperverletzung beim Anbringen oder Warten dieser Einheit in einem Gestell m ssen Sie besondere Vorkehrungen treffen um sicherzustellen da das System stabil bleibt n En...

Page 102: ...ehreren Stellen in diesem Produkt Um Verletzungen zu vermeiden ber hren Sie nicht freiliegenden Anschl sse und Komponenten w hrend schaltet ist Sie keine Gegenst nde in einem der beiden Stromversorgun...

Page 103: ...Ber hren Sie die bedruckte Leiterplatte und Steckerstifte n Legen Sie alle entfernten Komponenten auf eine antistatische Oberfl che oder in einem Statik Beutel n Kontakt zwischen den Karten und Kleid...

Page 104: ...d with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack q The rack must be anchored to an immovable support to prevent it from tipping when the unit is mou...

Page 105: ...ess 1 Disassemble equipment at a dedicated area only gather the needed tools for disassembly 2 Remove covers housing etc 3 Remove and separate sub assemblies i e cables metals displays fans etc 4 Sepa...

Page 106: ...the limits for a Class A digital device pursuant to Part 1 5 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in...

Page 107: ...uble occurs the user may be required to take corrective actions e BSMI EMC Notice Taiwan English translation of the notice above This is a Class A Information Product when used in residential environm...

Page 108: ...egulatory Compliance Harmonic products are typically tested to the latest safety and electromagnetic compatibility EMC specifications and test methods and are marked with one or more of the following...

Page 109: ...E Low Voltage Directive Germany EN 60950 1 EN60825 1 for laser Safety GS Mexico NOM 019 SCFI 1998 Safety NOM Taiwan CNS 1 4336 1 2010 CNS 1 3438 2006 Class A Safety and EMC BSMI Certification RPC Numb...

Page 110: ...oHS Directive and has committed to eliminating or reducing the use of these as well as other environmentally sensitive substances in our products Harmonic also continues to comply with the requirement...

Page 111: ...Article 7 1 does not apply to our products For more information please visit REACH regulation page at official EU website http ec europa eu environment chemicals reach reach_en htm China RoHS China s...

Page 112: ...played otherwise on the product The EPUP period is valid only when the products are operated or stored as per the conditions specified in the product manual O O Indicates the content of the toxic and...

Page 113: ...applies to spent batteries collected together with WEEE and requires their removal and separate collection Once removed from WEEE spent batteries are governed by the Battery Directive Harmonic uses li...

Page 114: ...aste but invites our customers to return the product to us under Harmonic s WEEE Take Back program for product disposal Harmonic will pay for the cost of shipping and will provide a Certificate of Rec...

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