34
Exterior 400 Range user manual
Troubleshooting
Problem
Probable cause(s)
Remedy
Fixture is completely dead.
No power to fixture.
Check power and connections.
Primary fuse blown.
Isolate fixture from power. Check fuse and replace.
One or more fixtures responds
incorrectly to control or does not
respond at all.
Fault on DMX link.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Incorrect fixture addressing.
Check fixture is set to correct DMX mode.
Check number of channels required by fixture’s
DMX mode and check fixture addresses.
Fixture defective.
Have faulty fixture serviced by Martin service
technician.
Other device on DMX link defective.
Bypass devices on DMX link until the faulty device
has been identified.
Have faulty device tested and serviced by Martin
service technician or device supplier.
LEDs cut out intermittently.
Fixture is too hot.
Ensure free airflow around fixture.
Clean fixture.
Check that ambient temperature does not exceed
maximum permitted level.
Contact Martin for service.
LEDs give uneven color from
fixture type to fixture type.
One or more fixtures set to
Fixture
color
gamut.
Set all fixtures to
Exterior 400 Range
color gamut
with Martin MUM application.
Table 2: Troubleshooting
