Harman Martin ELP WW, User Manual, Page: 23 / 36

Martin® ELP WW User Manual 23
firmware using a Windows PC running the Martin Companion software suite with a Martin
Companion Cable USB/DMX hardware interface connected to the DMX link or directly to the
fixture’s DMX IN connector.
You can check the currently installed firmware version in the INFORMATION menu in the fixture’s
control panel.
If you update firmware to a newer version, check the ELP area of www.martin.com to see whether
an updated version of this User Manual is available for the new firmware.
Installing using a PC running Martin Companion
Important! Do not switch the fixture off or disconnect the source of the firmware during an upload,
or the firmware will be corrupted.
The following are required in order to install firmware using a PC:
•
A Windows PC running the latest version of the Martin Companion software suite (available for
download from the Martin website at www.martin.com).
•
The latest ELP WW firmware file. Martin Companion automatically downloads this file from the
Martin fixture firmware cloud when Martin Companion is launched on a PC that is connected to
the Internet.
•
A Martin Companion Cable USB-DMX hardware interface, available from your Martin supplier
by ordering P/N 91616091.
To install the ELP WW firmware using Martin Companion:
1.
Apply power to the fixture(s) and allow to boot. Connect the Martin Companion Cable
hardware interface to your PC and to the fixture’s DMX IN connector or to the DMX link. All
ELP fixtures that are powered on and connected to the DMX link will have their firmware
updated.
2. Start the PC and launch the Martin Companion application.
3. Locate the latest ELP firmware in the Martin Companion application (
Firmware

ELP

ELP
WW).
4. Start the firmware upload by clicking
Update Firmware in the Martin Companion application.
Do not disconnect the Martin Companion cable or power off the fixture(s) until the upload is
complete and the fixture(s) has successfully rebooted.
5. If you are updating multiple fixtures over a DMX link, check that they have all rebooted
correctly.
Service and repairs
There are no user-serviceable parts inside the fixture. Do not open the housing.
Do not try to repair the fixture by yourself as this may result in damage, malfunction and it may
potentially void your product warranty. The equipment must only be serviced or repaired by an
authorized Martin service technician.
Installation, on-site service and maintenance can be provided worldwide by the Martin Professional
Global Service organization and its approved agents, giving owners access to Martin’s expertise
and product knowledge in a partnership that will ensure the highest level of performance
throughout the product’s lifetime. Please contact your Martin supplier for details.