24
VC-Grid Safety and Installation Guide
Troubleshooting
Problem
Probable cause(s)
Remedy
Control is lost and pressing
control button causes VC-Grid
to show constant or flashing red
status indication.
Error has occurred.
Check that system is correctly connected, set up
and running.
Hold control button pressed in until it turns blue,
then release, to reboot VC-Grid.
Restart P3 or DMX controller.
Product is completely dead.
No DC power to product.
Check 48 VDC power supply and cables
Internal fault.
Disconnect from power. Do not attempt repairs
yourself. Contact Martin™ Service or an authorized
Martin™ service partner for assistance.
VC-Grid does not display as
intended.
Bad 48 VDC power transmission.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Bad data transmission.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Incorrect mapping or addressing of products.
Check product address and controller settings.
Product in installation is defective and is
disturbing data transmission.
Substitute known good products one at a time until
normal operation is regained. Have faulty product
serviced by Martin™ Service.
Table 6: Troubleshooting
