14
If there is no sound from any of the
speakers:
• Check that receiver/amplifier is on and a
source is playing.
• Check that the powered subwoofer is
plugged in and its
Master Power Switch
⁄
is switched on to the “
•
” position.
• Check all wires and connections between
receiver/amplifier and speakers. Make sure
all wires are connected. Make sure none
of the speaker wires are frayed, cut or
punctured.
• Review proper operation of your
receiver/amplifier.
If there is no sound coming from one
speaker:
• Check the “Balance” control on your
receiver/amplifier.
• Check all wires and connections between
receiver/amplifier and speakers. Make sure
all wires are connected. Make sure none
of the speaker wires are frayed, cut or
punctured, and that no wires are touching
each other.
• In Dolby Digital or DTS mode, make sure
that the receiver/processor is configured so
that the speaker in question is enabled.
• Turn off all electronics and switch the
speaker in question with one of the other
speakers that is working correctly. Turn
everything back on, and determine whether
the problem is in the same place: i.e., the
speaker that was working previously now
has no sound and the speaker that was not
working now sounds fine; or whether it has
moved: i.e., the speaker that was not work-
ing still has no sound and the speaker that
was working is still fine. If the problem is in
the same place, the source of the problem
is most likely with your receiver or amplifier,
and you should consult the owner’s manual
for that product for further information. If the
problem has followed the speaker, consult
your dealer for further assistance or, if
that is not possible, visit our Web site at
www.harmankardon.com for further
information.
If there is no sound from the center
speaker:
• Check all wires and connections between
receiver/amplifier and speaker. Make sure
all wires are connected. Make sure none
of the speaker wires are frayed, cut or
punctured.
• If your receiver/processor is set in
Dolby Pro Logic mode, make sure the
center speaker is not in phantom mode.
• If your receiver/processor is set in
Dolby Digital or DTS mode, make sure
the receiver/processor is configured so
that the center speaker is enabled.
If the system plays at low volumes
but shuts off as volume is increased:
• Check all wires and connections between
receiver/amplifier and speakers. Make sure
all wires are connected. Make sure none
of the speaker wires are frayed, cut or
punctured.
• If more than one pair of main speakers is
being used, check the minimum impedance
requirements of your receiver/amplifier.
If there is low (or no) bass output:
• Make sure the SUB or line-level inputs of
the SUB-TS10 subwoofer and SUB or LFE
output of your receiver or amplifier are
properly connected by the RCA-type patch
cord.
• If you are using the SUB-TS10’s speaker-
level inputs, check your speaker cables to
make sure they are all connected; that none
of the wires are frayed, cut or punctured;
and that you have maintained the correct
polarity by connecting positive terminals to
positive terminals, and negative terminals
to negative terminals.
• Make sure the subwoofer is plugged
into an active electrical outlet and its
Master Power Switch
⁄
is switched on
to the “•” position.
• Check the speaker setup (bass manage-
ment) settings in your AVR receiver or
processor to make certain that the front,
center and surround speakers are config-
ured for “Small,” and that the subwoofer is
set for “Yes” or “On.”
If there is no sound from the sur-
round speakers:
• Check all wires and connections between
receiver/amplifier and speakers. Make sure
all wires are connected. Make sure none
of the speaker wires are frayed, cut or
punctured.
• Review proper operation of your
receiver/processor and its surround sound
features.
• Make sure the movie or TV show you are
watching is recorded in a surround sound
mode. If it is not, check to see whether your
receiver/processor has other surround
modes you may use.
• In Dolby Digital or DTS mode, make sure
your receiver/processor is configured so that
the surround speakers are enabled.
• Review the operation of your DVD player
and the jacket of your DVD to make sure
that the DVD features the desired Dolby
Digital or DTS mode, and that you have
properly selected that mode using both
the DVD player’s menu and the DVD
disc’s menu.
TROUBLESHOOTING
TROUBLESHOOTING
