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Quick
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11
ENGLISH
Troubleshooting
Troubleshooting
Download the complete User’s Manual
at www.guideandplay.eu
!
Temperatures:
Standard operation: –10° C (+14° F) to +55° C (+131° F).
Short period storage: –20° C (–4° F) to +60° C (+140° F).
Long period storage: 0° C (+32° F) to +25° C (+77° F).
SYMPTOM
SOLUTION
Unit does not turn on at all
Charge battery, check UNLOCK switch
Unit does not have a good GPS signal
Make sure the unit has a clear and unobstructed view of the sky If your vehicle
has a heat refl ective shield you might have to use an external GPS antenna.
Unit does not have any songs to play
Requires loading to SD card.
Computer sees unit as “MTP Device”
Change “USB” preferences in “Settings” menu.
Screen is too bright or too dim
Adjust in “Settings” menu or press rotary wheel on the right side.
Volume is too low for navigation prompts
Adjust volume using rotary wheel on the right side.
Suction cup mount is loose
Reposition with moderate force.
Screen is loose on mount
Make sure it is securely “clicked” into place on both the bottom and back.
Unit is unresponsive, won’t power off
Using a paper clip, press the reset button on the right side of the bottom panel.
No audio playback
Be sure that the media fi le type is supported by the unit.
No TMC reception
Check if TMC antenna cable is correctly plugged-in.
Unit does not power on, even if it was
switched off with a full battery a while back
Charge the battery. The unit has a constant, small power consumption, which
empties the battery even when not in use.
