Harman Kardon AVR 1700, Service Manual

Page: 22 / 97

g
Symptom Cause Solution
Unit does not function when Main Power switch is
turned on
s.O!#POWER s%NSURETHATTHEPOWERCORDISPLUGGEDINTOALIVE!#
power outlet
s#HECKIFTHE!#OUTLETISSWITCHCONTROLLED
Front-panel Message display lights, but there's no
sound or picture
s)NTERMITTENTINPUTCONNECTION
s-UTEISON
s6OLUMECONTROLISTURNEDDOWN
s3ECUREALLINPUTANDSPEAKERCONNECTIONS
s0RESS-UTEBUTTON
s4URNUP6OLUMECONTROL
No sound from any speaker; PROTECT message
appears on Message display s!MPLIlERISINPROTECTIONMODEDUETOPOSSIBLESHORT
circuit
s!MPLIFIERISINPROTECTIONMODEDUETOINTERNALPROBLEMS
s#HECKALLSPEAKERWIRESATSPEAKERAND!62
connections for crossed wires
s#ONTACTYOURLOCAL(ARMAN+ARDONSERVICECENTER
No sound from center or surround speakers s)NCORRECTSURROUNDMODE
s0ROGRAMMATERIALISMONOPHONIC
s)NCORRECTSPEAKERCONFIGURATION
s0ROGRAMMATERIALISSTEREO
s3ELECTASURROUNDMODEOTHERTHANSTEREO
s-ONOPROGRAMSCONTAINNOSURROUNDINFORMATION
s#HECKTHESPEAKERCONFIGURATIONINTHESETUPMENU
s4HESURROUNDDECODERMAYNOTCREATECENTEROR
surround-channel information from nonencoded stereo
programs
Unit does not respond to remote control commands s7EAKBATTERIESINREMOTE
s!62NOTSELECTED
s2EMOTESENSORISOBSCURED
s#HANGEBATTERIESINREMOTE
s0RESSTHE3ETUP!62BUTTON
s%NSURETHATTHE!62SFRONTPANELREMOTESENSORISIN
the line of sight of the remote
)NTERMITTENTBUZZINGINTUNER s,OCALINTERFERENCE s-OVETHE!62ORANTENNAAWAYFROMCOMPUTERS
fluorescent lights, motors or other electrical appliances
Unable to activate remote control Programming mode
s3OURCE3ELECTORBUTTONISNOTHELDFORATLEASTSECONDS s"ESURETOHOLDTHE3OURCE3ELECTORBUTTONFORATLEAST
3 seconds
Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is located in the Product
Support section of our Web site: www.harmankardon.com
Troubleshooting
Resetting the Remote
To reset the remote to its factory-default condition, simultaneously press and hold any
Source Selector button and the “0” Number button. When the Program Indicator LED
flashes amber, enter the code “333.” When the green LED goes out, the remote control
will be reset.
Processor Reset
If the AVR behaves erratically after a power surge, first turn off the rear-panel Main Power
switch and unplug the AC power cord for at least 3 minutes. Plug the cord back in and
turn the AVR on. If this procedure doesn’t help, reset the AVR’s processor as described
below.
NOTE: A processor reset erases all user configurations, including video
resolution, speaker and level settings, and tuner presets. After a reset, reenter
all of these settings from your notes in the Appendix worksheets.
To reset the AVR’s processor:
1. Press the front-panel Standby/On switch to place the unit in the Standby mode (the
Power Indicator LED will turn amber).
2. Press and hold the front-panel Surround Mode button for at least 5 seconds until the
RESET message appears on the front-panel Message display.
)F THE !62 DOES NOT FUNCTION CORRECTLY AFTER A PROCESSOR RESET CONTACT AN AUTHORIZED
(ARMAN+ARDONSERVICECENTERFORASSISTANCE!UTHORIZEDSERVICECENTERSMAYBELOCATED
by visiting our Web site at www.harmankardon.com.
AVR 1700
harman/kardon
22