Page 15
For technical questions, please call 1-888-866-5797.
ITEM 60338
Sa
Fe
Ty
Se
Tup
Opera
Ti
O
n
Main
Tenan
C
e
problem
possible Causes
probable Solutions
Engine misfires
1. Spark plug cap loose.
2. Incorrect spark plug gap or
damaged spark plug.
3. Defective spark plug cap.
4. Old or low quality gasoline/oil mixture.
5. Incorrect compression.
1. Check wire connections.
2. Re-gap or replace spark plug.
3. Replace spark plug cap.
4. Use only fresh 87+ octane stabilizer-treated
unleaded gasoline/oil mixture.
Do not use gasoline with more than
10% ethanol (e15, e20, e85, etc.).
5. Diagnose and repair compression.
(Use
engine will not start:
COMpreSSiOn reLaTeD
section.)
Engine stops
suddenly
1. Fuel tank empty or full of impure or low
quality gasoline/oil mixture.
2. Defective fuel tank cap creating vacuum,
preventing proper fuel flow.
3. Faulty magneto.
4. Disconnected or improperly
connected spark plug cap.
1. Fill fuel tank with fresh 87+ octane
stabilizer-treated unleaded gasoline/oil
mixture.
Do not use gasoline with more than
10% ethanol (e15, e20, e85, etc.).
2. Test/replace fuel tank cap.
3. Have qualified technician service magneto.
4. Secure spark plug cap.
Engine stops when
under heavy load
1. Dirty air filter
2. Engine running cold.
1. Clean element.
2. Allow engine to warm up prior
to operating equipment.
Engine knocks
1. Old or low quality gasoline/oil mixture.
2. Engine overloaded.
3. Incorrect spark timing, deposit buildup,
worn engine, or other mechanical problems.
1. Fill fuel tank with fresh 87+ octane
stabilizer-treated unleaded gasoline/oil
mixture.
Do not use gasoline with more than
10% ethanol (e15, e20, e85, etc.).
2. Do not exceed equipment’s load rating.
3. Have qualified technician
diagnose and service engine.
Engine backfires
1. Impure or low quality gasoline/oil mixture.
2. Engine too cold.
3. Intake valve stuck or overheated engine.
4. Incorrect timing.
1. Fill fuel tank with fresh 87+ octane
stabilizer-treated unleaded gasoline/oil
mixture.
Do not use gasoline with more than
10% ethanol (e15, e20, e85, etc.).
2. Use cold weather fuel additives
to prevent backfiring.
3. Have qualified technician
diagnose and service engine.
4. Check engine timing.
Attached device
doesn’t have power
1. Device not plugged in properly.
2. Circuit Breaker tripped.
3. Product needs service.
1. Turn off and unplug the device,
then plug it back in again and turn on.
2. Turn off and unplug device, reset Circuit
Breaker, plug in device and turn on.
3. Have product repaired.
Attached device
begins to operate
abnormally
1. Problem with device.
2. Rated load capacity exceeded.
1. Immediately unplug device.
Have device repaired by a qualified
technician, or replace device.
2. Lower the number of items plugged into
the generator to stay within the rated
capacity, or use a more powerful generator.
Follow all safety precautions whenever diagnosing or servicing the generator or engine.
