TROUBLESHOOTING
If you have any questions regarding the product please call customer service at
1-800-527-1292
,
8:30 a.m. - 5 p.m., CST, Monday - Friday.
Warning
: Before beginning work, shut off the power supply to avoid electrical shock.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Fan does not move.
1. Reverse switch not engaged.
1. Push switch firmly to the right or
to the left.
2. Power is off or fuse is blown.
2. Turn power on or check fuse.
3. Faulty wire connection.
3. Turn power off. Loosen canopy
(B) and check all connections.
4. Plugs not connected properly.
4. Check that male and female
plugs in switch housing (H) are
connected properly according to
instructions on page 13.
Noisy operation.
1. Blades (L) are loose.
1. Tighten all blade screws (AA).
2. Cracked blade (L).
2. Replace blade (L).
3. Full range dimmer switch.
3. Replace with an approved
speed control device.
4. Fan is new.
4. Allow fan a "break in" period of a
few days, especially when running
the fan at Medium and High
speeds.
Excessive wobbling.
1. Blades (L) are loose.
1. Tighten all blade screws (AA).
2. Blade arms (K) incorrectly
2. Re-install blade arms (K).
attached.
3. Unbalanced blades (L).
3.
Switch one blade (L) with a
blade (L) from the opposite side.
4. Fan not securely mounted.
4. Turn power off. Carefully loosen
canopy (B) and verify that
mounting bracket (C) is secure.
5. Fan too close to vaulted ceiling.
5. Use a longer downrod (A) or
move fan to another location.
6. Set screw(s) on motor housing
6. Tighten yoke set screw(s)
yoke is (are) not tightened properly. securely.
7. Set screw on hanging ball is not 7. Carefully loosen and lower
tightened properly.
canopy (B) and verify that set
screw on hanging ball is tightened
securely.
Fan operates but lights
1. Bulb(s) not installed correctly.
1. Re-install bulb(s).
fail. (if applicable).
2. Wires in canopy (B) not wired
2. Check wires in canopy (B) and,
properly.
if necessary, re-wire according to
instructions on pages 9 and 10.
3. Wall switch to fan is off.
3. Make sure that wall switch to fan
is
on.
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