18
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
There is excessive
wobbling.
1. The blades and/or blade
arms are loose.
2. The blades are unbalanced.
3. The fan mounting is not
secure.
4. The fan is too close to the
vaulted ceiling.
5. The set screw on the motor
housing yoke is loose.
1. Check and tighten all screws that hold
the fan blades to the blade arms and
the blade arms to the motor.
2. Switch one blade with a blade from
the opposite side. Or balance the
fan using a blade balancing kit (sold
separately).
3.
Turn off the power. Loosen the
canopy and verify that the mounting
bracket is secure to the electrical
outlet box. The bracket must be flush
without movement against the outlet
box.
4. Use a longer downrod (sold
separately) or move the fan to
another location.
5. Lift the yoke cover and tighten the set
screw to the yoke until secure.
Remote control
does not work.
1. Power surge may have cleared
memory and remote needs to
be re-synced to the receiver.
2. Battery in remote control needs
to be replaced.
3. Interference from another
remote.
1.
Turn off the main power, then turn it
back on. Within 30 seconds, press and
hold the high and low speed buttons
on the remote at the same time for
5 seconds. The LED indicator will
flash 3 times, signaling a successful
synchronization. Once complete, the fan
will start on the low speed with the light
(if applicable) off.
2. Insert new 12V battery in battery
compartment of the remote control (see
page 15).
3. If there are several fans in proximity, turn
power off to other fans and re-sync the
remote (see Corrective Action 1 above).
