17
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The fan is noisy .
1 . The blades are loose .
2 . There is a cracked blade .
3 . The outlet box is not secure .
4 . The mounting bracket is not
secure .
1 . Check and tighten all screws that hold
the fan blades to the blade arms and the
motor .
2 . Replace the cracked blade .
3 . Ensure the outlet box is secured to the
building structure .
4 . Ensure the mounting bracket is secured
to the outlet box and that the screws are
tight .
Remote doesn’t
work .
1 . LED indicator does not
illuminate when remote button
is pushed .
2 . The remote control is not
synced with the fan’s receiver .
1 . Replace the transmitter battery with a new
12-volt battery .
2 .
Turn off the main power, then turn it back
on . Within 30 seconds, press and hold the
high and low speed buttons on the remote
at the same time for 5 seconds . Once
complete, the fan will start on the low
speed with the light (if applicable) off.
