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5.1.3 What if the device is offline
1). Ensure device is powered on.
2). Please check if the network is stable.
（
Check method: put the phone or
Ipad besides your device and make sure they are in the same network
environment, try to open a website to judge if the network can be used.)
3). Confirm whether the home Wi-Fi network is normal, or whether the
Wi-Fi name and password have been modified. If so, remove the device
and add it again. (Device Removal Method: Open the App and enter the
device control page, click "..." button which is on the top right corner, click
on the bottom of the page "remove device")
4). Please try to restart the router, wait 3 minutes and observe the status
of the device;
5.2 About App
5.2.1 Unable to control the device remotely, the function not
effective after control.
Couldn
’t control device by app, it might be the reason of bad network
environment or device is offline.
1). Ensure device is powered on
2). It is recommended that you keep the APP open for about 3 minutes,
and observe whether the device is still online.
3). If it
’s still online, please put the phone besides your device and make
