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Any changes or modifications in construction of this device which are not expressly approved by the 
party responsible for compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any 
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, 
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference when the equipment is operated in a commercial environment. 
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used 
in accordance with the instruction manual, may cause harmful interference to radio communications. 
Operation of this equipment in a residential area is likely to cause harmful interference in which case 
the user will be required to correct the interference at his own expense.

Correct disposal of batteries in this product

(Applicable in the European Union and other European countries with separate battery return systems.)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other 
household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains 
mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these 
substances can cause harm to human health or the environment. 
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them 
through your local, free battery return system.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. 
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. 
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate 
these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material 
resources.
Household users should contact either the retailer where they purchased this product, or their local government 
office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This 
product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Hanwha Vision cares for the environment at all product manufacturing stages, and is taking measures to provide 
customers with more environmentally friendly products. 
The Eco mark represents Hanwha Vision's devotion to creating environmentally friendly products, and indicates that 
the product satisfies the EU RoHS Directive. 

Summary of Contents for TNO-C3010TRA

Page 1: ...THERMAL NETWORK CAMERA User Manual TNO C3010TRA TNO C3020TRA TNO C3030TRA TNO C3012TRA TNO C3022TRA TNO C3032TRA...

Page 2: ...ectness of the contents in this document but no formal guarantee shall be provided Use of this document and the subsequent results shall be entirely on the user s own responsibility Hanwha Vision rese...

Page 3: ...ct using non compliant tools the product may be damaged 18 Do not install the product in a place where chemical substances or oil mist exists or may be generated As edible oils such as soybean oil may...

Page 4: ...be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950 1 or PS2 as defined in UL62368 1 Unit is intended for installation in a Network Environment 0 as define...

Page 5: ...to the Camera 27 Password setting 27 Login 27 Camera Web Viewer Setup APPENDIX 28 28 Troubleshooting NETWORK CONNECTION AND SETUP 21 21 Connecting the Camera Directly to Local Area Networking 21 Conn...

Page 6: ...Safari version 11 0 1 or later The video play performance of the web viewer depends on the performance of the user s CPU and GPU RECOMMENDED MICRO SD SDHC SDXC MEMORY CARD SPECIFICATIONS Recommended c...

Page 7: ...English _7 OVERVIEW OPTIONAL ACCESSORIES FOR INSTALLATION You can purchase appropriate optional accessories available Pole Mount Corner Mount SBD 180PMW SBP 300KMW1...

Page 8: ...30 for the installation of this product AT A GLANCE Mount plate a Bottom cover b Camera body c Sunshield d Pipe cover e f Audio Alarm RS 485 Power cable port g Network port j Reset button i Micro USB...

Page 9: ...e For safety purposes keep anyone else away from the installation site And put aside personal belongings from the site just in case If the product is installed with excessive force it may cause damage...

Page 10: ...installing removing the Micro SD card make sure you put the product body on a flat ground before working on it in order to prevent accidents due to loss or drop of any parts Removing a Micro SD card...

Page 11: ...cables through the hole in the Mount plate Installing using pipe 2 1 When installing it using a pipe you can do so after removing the wiring hole cover on the bottom of the product Use a Phillips scr...

Page 12: ...able with the diameter of 5 to 6 5 You can only use a network cable with a diameter of 6 5 or less 1 Remove the cable bushing from the Bottom cover Installing the network cable IP66 2 1 Pull off the e...

Page 13: ...provided audio alarm RS 485 power cables to the Bottom cover 4 Join the Mount plate with the Bottom cover J When attaching the bottom cover make sure that the cables pass through the cable fixing hoo...

Page 14: ...alarm RS 485 power cables to the terminal on the camera body J Place the network cable in a circular form as shown in the figure below 3 Join the camera body with the Bottom cover J Make sure to firm...

Page 15: ...g device to the USB port for installation J When adjusting the camera monitoring direction loosen the corresponding fixing screws adjust the camera and then tighten the screws Forcibly adjusting the c...

Page 16: ...he changed angle Outdoor installation When you install it outside of the building please waterproof it with waterproof butyl rubber tape can be purchased in stores so that water does not leak from the...

Page 17: ...l the Wisenet Installation application 2 Select the camera SSID after turning on the WiFi 3 Run the Wisenet Installation application 4 When you log in to the camera the video will be connected The vid...

Page 18: ...Specification for Each Model Input power Wire Type AWG Cable Length Max DC 12V 18 27 m 20 17 m 22 10 m J Be careful not to reverse the polarity when you connect the power cable Network Cable Specifica...

Page 19: ...interval e g machine gun sound rather than a one time gunshot sound If the noise is too loud for the noise and the target sound to be distinguished If two or more of different sounds are registered si...

Page 20: ...ications are connected by using the open collector method it may cause damage Refer to the alarm out connection diagram below case Alarm Out Wiring Diagram example ALARM POWER ALARM RESISTOR DIODE REL...

Page 21: ...automatically If there is no DHCP server available the IP address will be set to 192 168 1 100 To change the IP address use the Device Manager For further details on Device Manager use refer to Using...

Page 22: ...rator HTTP Port Used to access the camera using the Internet browser defaulted to 80 RTSP Port A port that controls real time streaming The initial value is 554 If using a Broadband Router IP Address...

Page 23: ...K MANUALLY REGISTERING CAMERA If the camera cannot be found using search function the camera can be registered remotely by manually inserting IP information if the camera is connected to external netw...

Page 24: ...t forwarding setting is an example of setting CISCO IP router The settings may differ depending on the connected Broadband Router model For more information refer to the user manual of the applicable...

Page 25: ...NET On a remote computer that is not in the Broadband Router s network cluster is not allowed users can access cameras within a Broadband Router s network by using the camera s DDNS URL 1 Before you c...

Page 26: ...perating system in support of the UPnP protocol 2 Click the camera name for search In the Windows operating system click the camera name searched from the network menu The login window is displayed Co...

Page 27: ...y using a memo pad or memorizing it LOGIN Whenever you access the camera the login window appears Enter the User ID and password to access the camera 1 Enter admin in the User name input box The admin...

Page 28: ...ck whether there is a router that supports multicast in the LAN the camera is connected to Voice is not recorded even though audio input settings are configured You must enable the Audio In check box...

Page 29: ...ury cadmium or lead above the reference levels in EC Directive 2006 66 If batteries are not properly disposed of these substances can cause harm to human health or the environment To protect natural r...

Page 30: ......

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