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Hanwha Techwin WISENET QRN-830S, User Manual, Page: 8 / 126

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Summary of Contents for WISENET QRN-830S

Page 1: ...NETWORKVIDEO RECORDER User Manual Wisenet NVR ...

Page 2: ...reserves the right to change the contents of this document without prior notice Design and specifications are subject to change without prior notice You can download the latest version from the HanwhaTechwin web site www hanwha security com The initial administrator ID is admin and the password should be set when logging in for the first time Please change your password every three months to safel...

Page 3: ...ensors and cameras or search through logs Before using this product check if the latest version of this software is installed Go to Hanwha Techwin s website http www hanwha security com to check the software version and download necessary files Important Safety Instructions Read these operating instructions carefully before using the unit Follow all the safety instructions listed below Keep these ...

Page 4: ... part or the body seek immediate medical attention ATTENTION ILY A RISQUE D EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS Ne pas ingérer la pile risque de brûlure chimique Ce produit contient une pile de type bouton pièce de monnaie Si la pile de type bouton pièce de monnaie est avalée elle peut causer ...

Page 5: ...t Name 23 Delete Layout 23 Change of Layout Channel and Name 23 Dynamic Layout 25 Play Layout Sequence getting started 9 live 14 34 Screen Layout of the Search 34 Time Search 35 Event Search 35 Text Search 36 Export Search 36 ARB Search 37 Bookmark Search 37 Smart Search search 34 25 Real Time Event Monitoring 25 Check Event List 26 Event Search 26 Event Instant Viewer 26 Stop Alarm Output 27 Came...

Page 6: ...9 Schedule 59 Setting the Device 59 Storage Device 64 Monitor 65 Text setup 44 67 Setting the Network 67 IP Port 68 DDNS P2P 70 IP Filtering 70 HTTPS 71 802 1x 71 FTP 72 E mail 73 SNMP 73 DHCP Server 74 Failover 75 Setting the System 75 Date Time Language 76 User 79 System Management 80 Log 82 What is Web Viewer 82 Product Features 82 System Requirements 82 Connecting Web Viewer 83 Set the recorde...

Page 7: ...3 PTZ Mode 94 Zoom In 94 Audio 94 Image Rotation 94 Channel Aspect Ratio 95 PTZ Control 95 PTZ Control Menu 95 Using Digital PTZ D PTZ function 95 Preset 96 Running Preset 96 Running Swing auto pan Group scan Tour or Trace pattern 96 Exporting Video AI search viewer 100 search viewer 97 play 104 97 Screen Layout of the Search Viewer 97 Time Search 98 Event search 98 Text Search 99 Bookmark Search ...

Page 8: ...setup 107 Profile Setup 108 Camera Password 108 Setting the Recording 108 Record Schedule 108 Record Setup 109 Record Options 109 Setting the Event 109 AI engine 109 Event Setup 111 Event Rule Setup 111 Alarm Input 111 ONVIF Setup 112 Schedule 112 Setting the Device 112 Storage Device 113 Monitor 114 Text 114 Setting the Network 114 IP Port 115 DDNS P2P 115 IP Filtering 115 HTTPS 115 802 1x 116 FT...

Page 9: ...through each step of the Installation wizard Install Wizard can only be accessed at factory reset If you do not want to proceed click Exit Itwillautomaticallychangetotheoptimalmonitorresolutionandruntheinstallwizard Iftheinstallwizarddoesnotrun removethemonitorconnectionfromthebackoftherecorder reboottherecorderandreconnectthemonitor 1 In the Language screen select the language and press the Next ...

Page 10: ...sk gateway andDNScanbedirectlyentered DHCP IPaddress subnetmask gateway andDNScanbeautomaticallyset IftheLANcableisnotconnectedtotheport Setup buttonwillnotbeactivatedforuse ChecktheLANcableconnection IncaseofaPoEproduct Network1isactivated Thebuilt inDHCPServerinRecorderwillturnonautomaticallyatstage1 Atthisstage usingtheexistingDHCPserverinthesamenetwork maycauseaproblem astwoDHCPserverswouldbes...

Page 11: ...amera to register from the searched camera list and click Register Select a camera to register from the list and click Change IP After completing camera register click Next AfterenteringtheIDandpasswordsetinthecamera theconnectiontestmustbecompletedtosuccessfullyregister 8 On the Channel setup screen you can view the camera videos registered to each channel in thumbnails along with thumbnail infor...

Page 12: ...n the popup window ItconnectstoWisenetDDNSfirst IfitdoesnotconnecttoDDNS itautomaticallyconnectstoP2P 10 Click Finish to complete the Installation wizard Shutting downthe System 1 Select Shutdown at the top right of the screen 2 The Shutdown window will appear 3 Click on OK The system will shut down Restartingthe System 1 Select Restart at the top right of the screen 2 The Restart window will appe...

Page 13: ...Login TheinitialadministratorIDis admin andyouwillneedtoconfigurethepasswordintheinstallationwizard Pleasechangeyourpasswordeverythreemonthstosafelyprotectpersonalinformationandtopreventthedamageoftheinformationtheft Please takenotethatit sauser sresponsibilityforthesecurityandanyotherproblemscausedbymismanagingapassword Formoreinformationaboutlimited accesspermission refertothe Setup SettingtheSy...

Page 14: ...hemanualrecordingfunctionoftherecorder DisplaysinformationoftheOSDscreenonthevideowindow Showschannelinformation Showsthestatusofallcamerasconnectedtotherecorder Removesallscreensfromthevideowindow Showsthevideoinitsoriginalaspectratioorfullscreen Itchangestofullscreenfromthecurrentsplitmode Videowindow Showsthevideoofthecameraconnectedtotherecorder DisplaystheIPaddressandmutualauthenticationstatu...

Page 15: ...oupdate Itisdisplayedwhenthesystemisoverloaded LimitthenumberofusersremotelymonitoredbyWebViewerorVMS orcontrolthenumberofeventsdisplayedintheeventlist oftherecorder Displayedwhenmanuallyrecordingavideowhiletheaccessrestrictionforstoprecordingisenabled Onlyauserwiththepermissiontostoprecordingisallowedtostoprecording Displayedwhenexportingarecordedvideoinlivemode Displayedwhenthereissoftwaretoupda...

Page 16: ...usandsettings Check Multichannel Cameras List For multichannel cameras registered with the Wisenet protocol the channel information will be displayed under the model name of the multichannel camera Registered channel recording channel Unregistered channel virtual channel In case of multichannel cameras only one main channel can be registered for recording Subchannels in which recording is not requ...

Page 17: ...ectedchannelsupportsthePTZfunction itchangesto thePTZcontrolmode Zoomin Youcanzoominorzoomoutthevideo Audio Turnstheaudioonoroffwhentheaudioisconnected DisplayText Turnsthetextoutputonoroff Channelaspectratio Showsthevideoinactualproportions Dewarping Entersthesetupmodefordewarpingthefisheyecamera Itworksonlywhenthevideoresolutionis1 1 Somemodelsdonotsupportthisfunction Icons on the Live Screen Yo...

Page 18: ...iththeSDcard DisplayedwhentheSDcardcapacityisfull Displayedwhenadefocuseventoccurs Displayedwhenafogdetectioneventoccurs DisplayediftheWisenetcamera scertificateisvalid The Live4NVR profileisaddedautomaticallywithnetworkcameraautoregistration andsettingscanbechangedaccordingtouser environment Live4NVRProfileBasicSettings H 264 codec 800x600or800x448 resolution 30fps framerate Dependingoncameraspec...

Page 19: ...amera S and V represent Wisenet protocol while O represents ONVIF When connected by RTSP protocol only RTSP is displayed without the product name ARBisonlyvisiblewhenanARBsituationoccurs Check the Camera Status You can check the status of all cameras connected to the recorder To check the camera status click at the bottom of the screen Live Status Select Live in the Status menu to check the transm...

Page 20: ...entherecordingprofileresumes thecameravideocanrecordbyusingthesetrecordingprofile IfRecorderexceedstherecordinglimit onlythekeyframewillberecorded Inthatcase arestrictedrecordingpopupandaniconwillappear Therestrictedrecordingpopupappearsonlyonce Ifyouchangethecamerasetupandrecordsetup therestrictedrecordingpopupmayappear oncemoretoconfirmthestatus Ifyoudon twanttoseeitagain thencheckDonotshowthisa...

Page 21: ... Single Mode When in split mode select and double click a desired channel to switch to its Single mode Example If double clicking CH 3 CH1 CH7 CH8 CH4 CH3 CH2 CH5 CH1 CH6 CH12 CH1 CH13 CH19 CH4 CH7 CH5 CH10 CH8 CH11 CH6 CH2 CH3 CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH1 CH4 CH5 CH2 CH6 CH1 CH3 CH7 CH8 CH9 CH13 CH14 CH11 CH15 CH10 CH12 CH16 CH1 CH2 CH1 CH2 CH3 CH1 CH...

Page 22: ...accessibility and monitor them in a single layout Example Layout Lobby Lobby camera 1 Lobby camera 2 Front entrance camera 2 Layout VIP Directors meeting room 1 Directors meeting room 2 Directors lounge 1 Corridor camera on the 7th floor Afterthesoftwareupgrade thepreviouslysetlayoutmaybechanged Resetthelayoutandsequence Check Layout List Click List at the top left of the live screen and then clic...

Page 23: ...ltlayout Change of Layout Channel and Name 1 Click after selecting a layout 2 Add or delete channels or rename layouts 3 Click to save the changed settings Dynamic Layout You can set the size and position of the video assigned to the layout as desired Thedynamiclayoutfunctioncanonlybesetontheprimarymonitor Assigning One Channel Double click or drag and drop a channel from the camera list to displa...

Page 24: ...e video will be reduced step by step The video can be enlarged if there is an expandable blank area around the video Horizontal zoom Vertical zoom Diagonal zoom MovingVideos To move the video click the video and then drag and drop it in the desired location Dragging it outside of the layout area will expand the layout area The enlarged video can be moved only when there is an empty area that is th...

Page 25: ...ventrules AIeventsearchmayhavedifferentsettingsandoperationspecificationsdependingontherecorder orcamera Check Event List Click Event on the left side of the live screen to display the real time event list Whenneweventsoccur thelistofeventswillbeupdatedaccordingly Thespecifiedchannelsandeventsaredisplayedinthelistaccordingtotheeventrulesetup Fordetails refertothe Setup Setting the Event Event rule...

Page 26: ... event list and click to play the recorded video at the time the event occurred Instantviewercanplayaneventvideofor1minute ForAIevents thebestshotanddetailsoftheeventthatoccurredaredisplayed AIeventrecognitionmayhavedifferentsettingsandoperationspecificationsdependingontherecordermodelorcamera ToseeAIevents setanyofthefollowingoptionsasnecessary Seetherelevantpagefordetailedsetupmethod Setup Event...

Page 27: ...live screen 1 Select a channel to capture video and click 2 Select the output information to be displayed on the captured screen 3 Set the device where the screenshot file will be saved and the file name Ifyouclick Format theformatconfirmationwindowwillappear Click Yes toformattheselectedstoragedevice 4 Complete the settings and click OK then the image captured from the screen is saved to the sele...

Page 28: ...e digital zoom icon you can use to zoom in or zoom out the video Returns to the 1x zoom screen Adjusting the Camera Direction When you rolls over the mouse to the 8 way key appears and when the mouse leaves the area of the direction key the direction key disappears You can fine tune the camera direction by clicking the 8 direction key once Keep clicking the arrow keys to move in the desired direct...

Page 29: ...undsettingsasappropriate Thesoundiconcanbedisplayedifthesoundsignalfailstooutputfromnoise Onlythechannelwhere Audio issetto On in Setup Camera ChannelSetup displaystheaudioicon inLivemodethat youcanusetoturnthesoundon off DisplayText You can monitor texts regarding the sales record received from POS in real time Thisisexecutablewhenatextdeviceisconnected TheRecordercandisplaytextonalivescreenwhena...

Page 30: ...thelayoutischanged sosetitagain Dewarpingwillbeappliedonlytotheselectedchannel Indewarpingmode theframerateofthevideoislimiteddependingontheresolution 3 30fps Dewarping mode is closed You can select from Single Quad view Single panorama and Double panorama for the view mode Single Quad view You can use the PTZ function by dragging the mouse up down left right or by using the mouse wheel Single pan...

Page 31: ...de Click PTZ control on the bottom left of the live screen to display the PTZ camera control menu as shown below Item Description Zoomout Zoomin ActivatetheZoomoperationofthePTZcamera Near Far Youcanadjustthefocusmanually Autofocus Youcanadjustthefocusautomatically Preset Setthepresetpositiontomovethecamera andthenselectthedesiredpresettomovetothe setposition Swing Swingisamonitoringfunctionthatmo...

Page 32: ...se the arrow keys to adjust the camera to the point 3 Click 4 If you click the Preset setup window will appear 5 Click to select the Preset Order to set 6 Enter the Preset name 7 Click Save The preset setting will be saved Ifyoureplaceacamerathatsavesyourpresetsettingswithadifferentone youmustconfigurethepresetsettingsagain To delete a registered preset 1 Click 2 Click Delete preset window will ap...

Page 33: ...can export in your own file format that can be played directly on your PC You can play with the viewer included in the export folder IfyouselectSECformat youcanchoosewhethertoinclude PWSetup and Includetextdata Recorder You can export to a file that can be played only on the recorder AVI You can export to an AVI format compatible with popular media players Path Displays the folder location where t...

Page 34: ...tomove Time Search You can search the recorded data by the desired date and time conditions Thetimedisplayedwillbebasedonthetimezoneanddaylightsavingtime DST appliedtimezone soitmaybedisplayeddifferentlydependingon whetherthedatatimezonerecordedatthesametimeanddaylightsavingtime DST isapplied 1 Select Time search in the Search menu 2 Select a channel to search 3 Choose a layout 4 Click in the date...

Page 35: ...video Playback Plays the recorded video with an instant viewer Bookmark Specifies a bookmark to the recorded video 7 If you double click an item to play in the search list the recorded video will be played Text Search You can search the data input to the POS device connected to the recorder 1 Select Text search in the Search menu 2 Select a date and time to search 3 Set the keyword item When you c...

Page 36: ...rch list the recorded video will be played ARB Search You can search auto recovery backup data stored on ARB storage devices 1 Select ARB search in the Search menu FormoreinformationaboutARBsearch refertothe Setup Setting the Device Storage device pageintheTableofContents 2 When you click Select storage device the device search window is displayed Click to search for storage device The model name ...

Page 37: ...et the smart search area in the video window Virtual line Detects the passing of an object based on the virtual line and direction set on the image Click and drag the start and end points of the virtual line to the desired location with the mouse The virtual line can be set in one direction or both directions If you select the option of the direction of the virtual line on both sides it will detec...

Page 38: ...erson Search In the recorded data you can search for a person by any condition you want such as gender top bottom color 1 Select Person search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youcanchangethechanneldisplaymodebyclicking Youcanselectadesiredchannelbyclickingordraggingit fromthechanneltable andclickingthechannelinthechannellist 3 Select a date and time t...

Page 39: ...orded video 7 If you double click an item to play in the search list the recorded video will be played Vehicle Search You can search the vehicle by setting the vehicle type and color conditions from the recorded data 1 Select Vehicle search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youcanchangethechanneldisplaymodebyclicking Youcanselectadesiredchannelbyclickin...

Page 40: ...se plate number recognized in the recorded data LPRsearchisonlyavailableonrecordermodelsthatsupportAIrecognition 1 Select LPR search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youcanchangethechanneldisplaymodebyclicking Youcanselectadesiredchannelbyclickingordraggingit fromthechanneltable andclickingthechannelinthechannellist 3 Select a date and time to search 4...

Page 41: ...twillappearwhenavideoisoverlappedinonechannelduetotimeortimezonechangeattheselectedtime Exportsection Turnstheexportsectionsettingonoroff Youcanselectastarttimeandendtimeforexporting Export Youcanexportthevideoofthechannelyouareplaying Filter Youcanfiltertheeventitemstoseethetimeline Channel Thechannelandcameranamewillbedisplayed Item Description Playbackcontrol Youcancontrolvideoplayback Date Tim...

Page 42: ...hannel You can display the time line of multiple channels You can click to display 1 to 4 channels in the time line The time line will be displayed as many channels as selected Click to move to the previous or next channel Place your mouse over the time line to see the corresponding thumbnail of the recorded video Play Button Name and Function Paused state Playback state Item Description Previouse...

Page 43: ...lect a storage file type SEC You can export in your own file format that can be played directly on your PC You can play with the viewer included in the export folder Click Setup tosetapasswordfortheexportedvideo Ifyoucheck Includetextdata youcansavetextdataintheexportedvideo Recorder You can export to a file that can be played only on the recorder AVI You can export to an AVI format compatible wit...

Page 44: ...video is turned off a blank screen is displayed Covert1 Shows information other than the video of the selected channel For privacy protection it does not display the video while the recording continues Covert2 Shows nothing but an empty screen while the recording continues If the channel is set to Covert1 or Covert2 mode the channel s sound is not hearable However the channel s sound is recorded i...

Page 45: ...enet camera is registered viaWisenet protocol while a third party camera is registered via ONVIF protocol A device running a DHCP server should never be connected to a PoE port or a camera setup port e g router If your camera uses its own power supply unit you need to manually register or auto register the camera For products that support PoE see Products supporting each feature Page 4 in the Prod...

Page 46: ...ion failed due to unknown error This message appears if the camera has failed to be registered due to unknown connection status Due to the camera account locking access has failed When you enter a wrong ID password 5 times to login to the camera account this message is displayed Try to log in again after 30 seconds If the same message appears you may need to check whether someone has tried to acce...

Page 47: ...SB is disconnected from the recorder during an upgrade via USB Video data of the channel connected to the camera to upgrade may not be recorded Do not format the HDD until the upgrade is complete The upgrade may fail Setting the Camera Functions You can set the camera while viewing the live video of the selected camera Setup Camera Camera setup You can use this feature in the following cases 1 A c...

Page 48: ...mera s video You can set Focus Zoom Simple focus and Initialize focus Video rotation You can set flip mirror modes and hallway view Privacy area You can set an area to be hidden in the camera image range to protect privacy You can select whether or not to use the privacy setting and set up to 32 new privacy areas With a PTZ camera it is not possible to configure settings and when it is permitted t...

Page 49: ...rformed with the profile set for recording Profile You can set the camera profile Codec Show the codec of the selected profile Resolution Show the resolution of the selected profile Frame rate Show the frame rate of the selected profile Edit You can add change and delete the camera profiles Setting the Remote Profile You can set the video profile transmitted to the network Setup Camera Profile set...

Page 50: ...other than codec resolution and frame rates can be changed in the setup menu of the camera web viewer For camera web viewer refer to the SetupViewer Setting the Camera Camera Setup page in theTable of Contents Click Camera webviewer button for connection If you change the current profile settings you may encounter an interrupted playback on the recording or live screen for a certain time Changes m...

Page 51: ... length value to be applied when there is no motion in the video Minimum GOV value can be set on the camera web page Range The range of the input value of Length is displayed Any profile not supported with the dynamic GOV FPS setting is marked with How to setWiseStream Function to analyze the complexity of the video and effectively reduce the data size while maintaining the quality For details ref...

Page 52: ...ter the camera from the Channel setup Auto detect screen A camera password registered with ONVIF and RTSP cannot be changed Settingthe Recording You can setup scheduled recording event recording and other recording related settings Record schedule If you set a recording schedule for a specific date and time the recording will start at that specific time Setup Record Record schedule Channel Select ...

Page 53: ...ellow indicates that the recorded data is not being transferred from the camera and that the recording is being performed temporarily using another profile on the camera Check the channel information to see the applied profile to the channel listed in yellow A channel displayed in orange indicates that the amount of inputted data is greater than the permitted data amount In this case it is impossi...

Page 54: ...her or not to detect events e g object detection AI recognition motion detection intelligent video analytics tampering sent by the camera for each channel and applies detailed settings Setup Event Event setup Object You can set detailed settings for object detection of the connected camera AI recognition Sets detailed settings for AI detection of the connected camera Mask Sets detailed settings fo...

Page 55: ... background and an object are clearly distinguishable and a higher sensitivity for an environment where the background and an object are not clearly distinguishable Activation time You can set the activation time for motion detection Always Detects motion regardless of time Schedule Detect motion only during the set period Click Setup to set the detection schedule Each camera product support diffe...

Page 56: ...sired area item set the area on the preview screen Area initialization You can clear all the set areas Sensitivity You can set the motion detection sensitivity for the virtual line and the virtual area Detection result display You can overlay the detection area over video Activation time You can set the activation time to recognize motion analysis Always Detects motion analysis regardless of time ...

Page 57: ...m Description Motiondetection SDCard IVA Dynamicevent Example DigitalAutoTracking Queue ShockDetection MaskDetection Facedetection Tamperingdetection ObjectDetection Autotracking Changepassword Defocusingdetection HDDstatus Fogdetection Fanfailure Audiodetection PowerOn Off Soundclassification Manualrecording Alarminput camera Alarminput NVR Recordingerror Videolossdetection Manualtrigger Event ac...

Page 58: ...sselected Schedule Select the schedule to run the event action Event action Click Add action to set the event action Record Go to preset Set the PTZ preset to be displayed when an event occurs Click to set camera presets for each channel Alarm output Set the alarm out to be generated when an event occurs Select the output terminal according to the number of alarm terminals on the recorder to set t...

Page 59: ... the device You can check storage devices and their capacity usage as well as status The connectable storage devices are HDD and USB Setup Device Storage device Management Device Displays the storage device type No You can check the designated number for the built in HDD IfyouwantthefindoutaboutthelocationcorrespondingtotheHDDnumber refertothe HDD Map Model Displays the model name of the storage d...

Page 60: ...ned number for the HDDs installed inside RefertothiswhenservicingorinstallinganadditionalHDD Do not add or remove an HDD while Recorder is running Storage Status Displays the working status of a storage device Click the View to display the storage status window Red Displays the situation of video loss Green Displays the normal situation without video recording losses View Click View to see detaile...

Page 61: ... In the iSCSI name list click on a device to add 4 After entering ID password click on the Apply button iSCSI device requires an independent port Use a general port instead of a camera port When using a hub to connect an iSCSI device with recorder make sure to use the GIGA hub and to use an independent network to save data normally When the Recorder is connected to an iSCSI device if you change th...

Page 62: ...ick on the OK button Enable You can select whether or not to use the RAID mode Shows the RAID types supported by each product Product RAIDtype 32 channelmodel 64 channelmodel Level5 level6 3 It will show the list of HDDs that compose a RAID In the RAID screen click on OK 4 The data deletion and system rebooting message window will appear You can click on the OK button to reboot the system for RAID...

Page 63: ...ailableHDD External Select an external storage device on which recordings will be stored Capacity Displays the currently used capacity and entire capacity of an HDD that is selected in the group Receive Displays the recording data volume of a channel selected in the group Iftheinputvalueexceeds200Mbps itwillbedisplayedinred Days Displays the number of storable days for the input from the selected ...

Page 64: ...creen of the Secondary monitor up to 36 split mode depending on the recorder model The dynamic layout function can only be set on the primary monitor Monitor You can set the information displayed on the monitor as well as the output system Setup Device Monitor Monitor settings You can set the monitor output related screen displays switching time video display etc OSD Only checked items among date ...

Page 65: ...device setting to send text information and text event information Device Settings You can make detailed settings for the POS device connected to the recorder Setup Device Text Device Device Displays the text device name registered by the user Enable Specifies whether to enable text device Channel Select a channel to add a device from a channel table Port Display a port number that is set Encoding...

Page 66: ... Hex Code Enter a hexadecimal text string to search for Your input should not be in hexadecimal e g 1b40 1b69 Regular expression Enter a regular expression to search for text strings that follow specific rules 3 Click OK Text Event Settings You can set the text to receive an alarm when an event occurs Setup Device Text Event Total amount Set the condition of the total amount to be notified when a ...

Page 67: ...one of them as the default gateway The DNS value of DHCP can be directly entered only if you have selected Manual Connecting and Setting the Network Networking may differ from the connection method check your environment before setting the connection mode When no router is used Manual mode Internet connection Static IP leased line and LAN environments allows connection between the Recorder and rem...

Page 68: ...r a value between 0 and 255 HTTP port Enter the port value for the HTTP web viewer The initial value is set to 80 HTTPS port Enter the port value for the HTTPS web viewer The initial value is set to 443 HTTPSisanenhancedversionoftheHTTPwebcommunicationprotocol Ifsecurityisimportantwhenaccessingthewebviewer enabletheHTTPS port Cam proxy port Sets the camera proxy port The initial value is set to 10...

Page 69: ...rs if the router should be restarted Quick Connect not supported in UDP mode Set Protocol type to TCP in the Setup Network IP Port Port menu of the connected recorder Connection Failed If the connection fails due to an unknown error the message is displayed If there is a port conflict it will automatically change to another port You can check the changed port information in the Setup Network IP Po...

Page 70: ...cure connection Transmits data without encryption HTTPS Secure connection mode using a unique certificate Establishes a secure connection using a unique certificate provided by the recorder Mutualauthentication Mutualauthenticationcanbeperformedtoenhancesecurity Ifyouselect Allowallconnections youcanaccess thestoragedeviceevenifmutualauthenticationisnotperformed Ifyouselect Allowonlymutuallyauthen...

Page 71: ...connected to the server must be a device that supports 802 1x If the time setting of the RADIUS server the switch hub and an recorder do not match communication between them can fail If a password is assigned to the client s private key the server administrator should confirm the ID and password The ID and password allow up to 30 characters each But it only supports letters numbers and special cha...

Page 72: ...ct one from Disable and TLS if available Sender Use the virtual keyboard to enter the sender s e mail address Test e mail Conducts the test on the server settings Event Setting You can set the interval and type of the event that will be sent to the user Setup Network E mail Event Delivery interval Set the event interval Ifaseriesofeventsoccurs thee mailwillbesentatthespecifiedinterval notoneacheve...

Page 73: ...P trap is used to send important events and conditions to the Admin System IP address Enter the IP address to which messages will be sent DHCP Server You can set the internal DHCP server and assign an IP address to the network camera Network Setting Setup Network DHCP server Network Network You can set the IP range and time to activate as the recorder s DHCP server To set the DHCP server 1 Click S...

Page 74: ...o192 168 1 anyIPinaformatof192 168 1 xhasthesamebandwidth AnIPinaformatof192 168 2 xhasadifferentbandwidthwithanIPinaformatof192 168 1 x Example2 IP 172 16 1 200 subnet255 255 0 0 IntheExample2 above since255ofthesubnetcorrespondsto172 16 anyIPinaformatof172 16 x xhasthesamebandwidth AnIPinaformatof172 17 x xhasadifferentbandwidthwithanIPinaformatof172 16 x x For more information about network set...

Page 75: ...et 2 RecordingStream FailoverMonitoring FakeRecordingStream Settingthe System You can set the date language authority etc displayed when using the system and query system information or log information Date Time Language You can check and setup the current Date Time and time related properties as well as the language used for the interface on the screen Setup System Date Time Language Date Sets th...

Page 76: ...ng or deleting users and granting different authorities for each user Setting the Administrator You can set and change Administrator s ID and password The administrator can use and set all menu items and functions Setup System User Administrator ID Change the admin ID Current PW Enter the current PW New password Enter new password Confirm new password Enter the new password again If Showpassword i...

Page 77: ... You can select and set the setting menu that can be accessed A group user can only access the menu selected If you select the menu the menu permission setting screen will be displayed Record Stop recording PTZ control Remote alarm output control Shutdown You can set the menu to grant access to users in the group Permission setmenuswillshowupintheLivemenuwhenusersofthegrouplogin 2 Select Apply Use...

Page 78: ... will be automatically logged out if there is no operation on Recorder for over set period of time ID manual entry In the login window select whether to enter ID If the user has restricted access If a general user selects a menu to which they do not have access an access restriction confirmation window will be displayed If all rights are restricted only the accessible menu of the live screen menu ...

Page 79: ... product To differentiate multiple recorders in VMS Device Manager etc it is recommended to enter a different device name for each device The system information displayed may differ depending on the recorder model To upgrade the current software version 1 Connect a device storing the software to be updated Itmaytakeabout10secondstorecognizethedevice UpgradeabledevicesincludeUSBmemory andnetworkdev...

Page 80: ...dwillbesetautomatically Ifthecamera sIDandpasswordhavealreadybeenset theinformationthatmatchestheIDandpasswordsetinthe Setup Camera Camera password menuwillberegistered upto3sets Youmaychangethepasswordsofregisteredcamerasallatonceinthe Setup Camera Camerapassword menu Ifmanualmodeisused youcanregistercamerasconnectedtotherecorder sPoEportandcamerasconnectedtoaseparateswitchinthe Channel setup men...

Page 81: ... by selecting the type Select the desired type and click Apply First page Last page Move to the first last page when there are many search results Export Save all the logged information recorded in the Recorder into the storage device Checking the export log You can search the user who performed the export and the execution time and details time channel device file type Setup System Log Export log...

Page 82: ...e GTX 1050 or Intel HD Graphics 630 Performance restrictions The performance of users CPU GPU may impact the video playback performance of the web viewer The video quality may decrease depending on the settings such as high resolution or transfer bandwidth when playing H 265 video in Chrome ConnectingWebViewer 1 Open your web browser and type the IP address or URL of Recorder into the URL address ...

Page 83: ...webviewer 1 In the Language screen select the language and press the Next button 2 Set the camera password in factory reset on the Camera ID PW screen If ID PW is already set in the camera register the ID PW and click Next Whenthepasswordisinfactoryreset itcanbechangedandmanagedinabatch Upto3setsofcameraIDwithpasswordandpasswordcanberegistered Youmaychangethepasswordsofregisteredcamerasallatoncein...

Page 84: ...r can network a recorder in a dynamic IP system Click Enable to test the connection to see if the current recorder can be connected remotely When the connection is successful a QR code is created To connect a recorder via a viewer select the viewer you want to use You can check the connection method of the selected viewer in the popup window ItconnectstoWisenetDDNSfirst IfitdoesnotconnecttoDDNS it...

Page 85: ...nconnectionusingWISENETdevicecertificates MutualauthenticationconnectionwithoutWISENETdevicecertificate Connectionwithoutmutualauthentication Noviewerconnected Displayedwhenthereisnoviewerconnectedtotherecorder TheIDoftheconnecteduserisdisplayed YouaredirectlyconnectedtotheHanwhaTechwinhomepage www hanwha security com ChangesthecolorthemeofWebViewer Systemstatusdisplay Displaysthestatusofthesystem...

Page 86: ...me Description Displayedwhenaproblemoccurswiththepanorrecordingstatus Displayedwhenanerroroccursinthepowersupply Displayedwhentheamountofinputdatabychannelexceedsthesetamountofdatalimit Displayedwhentheharddiskisfullduringrecordingandtherecordingcapacityisinsufficient Displayedwhentheharddiskdoesnotexistorneedstobereplaced DisplayedwhenthereisanabnormalityinRAIDorcannotbeused DisplayedwhenRAIDisbe...

Page 87: ... followed by the Record tab You can check the profile record type frame rate Input Record and bit rate Limit Input Record for each channel Use Current Max tocheckthecurrentrecordingstatusandmaximumrecordingsettingvalue Tochangetheprofilesetup clickthe RecordSetup button Network Status Click the button followed by the Network tab You can check the status of network bandwidth currently being receive...

Page 88: ...The selected split screen is applied to the video window Changing Overall Channel Aspect Ratio Video screen ratio for all channels can be changed in live split screen mode Click at the bottom of the screen It changes to the actual proportion of the video If you want to go back to the previous screen ratio click again ...

Page 89: ...lect a series of channels based on their purpose accessibility and monitor them in a single layout Live List Check Layout List Create a new layout Change the channel or name of the layout Save the changed layout Delete the added layout Open or close the layout list Add Layout and Set Name 1 Click the button 2 Set the name of the layout 3 Double click a channel to display on the layout screen from ...

Page 90: ...ingeventrules AIeventsearchmayhavedifferentsettingsandoperationspecificationsdependingontherecorder orcamera Liveeventmonitoringcanreceivedataononlyonechannelanddatacanbereceivedonlyfromthecameracurrentlybeingmonitoredinlive Live Event EventType and Camera Settings Set the event type and camera to be displayed in the event list Displays events for the selected camera only Displays only selected ev...

Page 91: ...heeventthatoccurredaredisplayed AIeventrecognitionmayhavedifferentsettingsandoperationspecificationsdependingontherecordermodelorcamera ToseeAIevents setanyofthefollowingoptionsasnecessary Seetherelevantpagefordetailedsetupmethod Setup Event AIengine Setup Event Eventsetup Object Setup Event Eventsetup AIrecognition Setup Event Eventsetup Mask Setup Event Eventsetup IVA Setup Event Eventrulesetup ...

Page 92: ...nelsupportsthePTZfunction itchangestothe PTZcontrolmode Audio Turnstheaudioonoroffwhentheaudioisconnected Imagerotation Rotatesthevideotodisplay Channelaspectratio Showsthevideoinactualproportions CameraVideo Control By using the function icon in the video window you can easily enable functions such as screenshot video rotation and PTZ control Manual trigger If the event action for Manual trigger ...

Page 93: ... REC 90 The PTZ mode is closed Captures video of the current state REC 90 90 REC 90 REC 90 Go to the instant viewer Click the Digital zoom icon and use the mouse wheel to zoom in or out on the video Digital zoom ends when the video screen is reduced to the original size Adjusting the Camera Direction When you rolls over the mouse to the 8 way key appears and when the mouse leaves the area of the d...

Page 94: ...ne channel The audio output of other channels will be automatically turned off Ifyouhaveconfiguredtheaudiooutputsettingsproperlybuttheaudioorvoiceisnotoutput checkiftheconnectednetworkcamerasupports thesoundsignalandifyouhaveconfiguredthesoundsettingsasappropriate Thesoundiconcanbedisplayedifthesoundsignalfailstooutputfromnoise Onlythechannelwhere Audio issetto On in Setup Camera Channelsetup disp...

Page 95: ...elist Delete Deletestheselectedpresetlist PresetList Showsalistofsavedpresets Using Digital PTZ D PTZ function 1 Register a camera that supports the D PTZ profile IncamerasthatsupporttheD PTZprofile youcanusetheD PTZfunction 2 Both cameras that support general PTZ and cameras that support D PTZ can control the live image using some of the PTZ control function menus Formoreinformationaboutthesuppor...

Page 96: ...on how to use it refer to the camera s user manual Dependingonthecamera scapabilities onlysomefeaturesmaybeavailable ExportingVideo You can export the recorded video by manually inputting the desired channel date and time 1 Click the button 2 Select a layout to export and select the desired channel 3 Set the start date time and end date time AftersettingwhethertoenableDSTornot selecttheoverlap Itw...

Page 97: ...Or youcanclickthecurrentpagenumberandenterthe pageyouwanttomoveto Time Search You can search the recorded data by the desired date and time conditions Thetimedisplayedwillbebasedonthetimezoneanddaylightsavingtime DST appliedtimezone soitmaybedisplayeddifferentlydependingon whetherthedatatimezonerecordedatthesametimeanddaylightsavingtime DST isapplied 1 Select Time search in the Search menu 2 Selec...

Page 98: ...o the POS device connected to the recorder 1 Select Text search in the Search menu 2 Select the date and time to search 3 Set the event keywords and search condition Event keyword You can search for text with preset event keywords For details refer to the Setup Setting the Device Text page in the Table of Contents Text search keyword Enter the text you want to search Match with case sensitivity Se...

Page 99: ...nstant viewer Bookmark Displays whether bookmarks are specified Bookmarkedimageswillbestoredwithoutbeingoverwrittenduringrepeatedrecording However whentheautomaticdeletionisset itwillbedeleted accordingtothesetperiod Whenthebookmarkisreleased thevideowillnotbesaved Ifnecessary beforereleasingthebookmark exportthevideo Upto100bookmarkscanbespecified Search Results Export Search results of events te...

Page 100: ...ideointhebookmarksearchmenu Person Search In the recorded data you can search for a person by any condition you want such as gender top bottom color 1 Select Person search in the AI search menu 2 Select a channel to search 3 Select the date and time to search 4 Select a detailed search option Person search options Gender Clothing Top color Clothing Bottoms color Bag Clicktheoptiontodisplaytheoptio...

Page 101: ...video 7 Click in the search list to display the instant viewer 8 Click to go to the playback screen Vehicle Search You can search the vehicle by setting the vehicle type and color conditions from the recorded data 1 Select Vehicle search in the AI search menu 2 Select a channel to search 3 Select the date and time to search 4 Select a detailed search option Vehicle search options Type Vehicle colo...

Page 102: ...e license plate number recognized in the recorded data LPRsearchisonlyavailableonrecordermodelsthatsupportAIrecognition 1 Select LPR search in the AI search menu 2 Select a channel to search 3 Select the date and time to search 4 Enter the license plate number to search Click toseethesearchguideforlicenseplatenumber TheoptionoflicenseplatenumberentryfieldisonlyavailableonrecordermodelsthatsupportL...

Page 103: ...sults such as people faces and vehicles can be exported to a file Example Person search results export 1 Click in the search results list 2 Select the desired list and click OK Theexportedvideoissavedas avifileinthedownloadfolder AI search viewer ...

Page 104: ...ottom Youcanusethemousewheeloverthetimelinetozoominoroutonthetimescale Thetimelinemagnificationofthetimelinewillbedisplayedatthetoprightofthetimeline To see the time line before or after zooming in zoom in and drag the time line left or right ExportVideo by Section Setup You can select the desired section from the time line or search list during video playing and export it to a file 1 Click the bu...

Page 105: ...xtevent Gotothenexteventvideo Speed Selectthevideoplaybackspeed Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Fastbackward Itisusedforreverseplayback Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Dependingonthesplitscreen themaximumspeedmaybelimited Pause Pausethevideo Fastforward Itisusedforforwardplayback Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Dependingonthespli...

Page 106: ...iedsettings Settingthe Camera You can check a list of cameras that are connected to the Recorder and configure the necessary settings For details refer to the Setup Setting the Camera page in the Table of Contents Channel setup You can register a network camera for each channel and make a connection between them Setup Camera Channel setup When you click the Upgrade button you can check the camera ...

Page 107: ... 10001 10032 64 channels 10001 10064 Example Defaults of cam proxy ports for each product 4 channel model 10001 10004 8 channel model 10001 10008 16 channel model 10001 10016 32 channel model 10001 10032 64 channel model 10001 10064 When connecting outside the closed network as shown in the figure the port forwarding setting of the camera proxy port is required for the router Recorder Network Came...

Page 108: ...ce Setup Camera Camera password Settingthe Recording For details refer to the Setup Setting the Recording page in the Table of Contents Record Schedule If you set a recording schedule for a specific date and time the recording will start at that specific time Setup Record Record schedule Record Setup Select a type of the normal event recording frame rate for each channel Setup Record Record setup ...

Page 109: ... can set whether or not to use AI events object detection AI recognition and check the status of AI engine usage AIenginesettingsareonlyavailableonrecordermodelsthatsupportAIrecognition Setup Event AI engine Event Setup You can set detailed settings for each channel s event detection mode Setup Event Event setup Object detection You can change the AI object detection event setup Theobjectdetection...

Page 110: ...ou can change the mask detection event setup Settingsandoperatingspecificationsmaydifferdependingontherecordermodelandcamera Motion detection You can change the settings for motion detection events DetailedvideoanalysiscanbesetbyaccessingtheCamerawebviewer IVA You can change the settings for Intelligent Video Analytics IVA events DetailedvideoanalysiscanbesetbyaccessingtheCamerawebviewer ...

Page 111: ...t trigger and action rule to output an alarm when an event occurs Setup Event Event rule setup Alarm Input You can set the operation of the alarm sensor Thisfunctionisnotsupportedinsomemodels Setup Event Alarm input ONVIF Setup You can set the camera registered with the Onvif protocol Setup Event ONVIF setup setup viewer ...

Page 112: ...change the settings related to the data storage device Setup Device Storage device Management You can check a storage device amount of use type of use and status of storage device ARB Video that was not recorded due to disconnection from the camera can be backed up after the connection with the camera is re established Press the button and an Auto recovery backup ARB window is opened For details r...

Page 113: ...roup you can distribute the amount of recording for optimal saving S M A R T You can check the connection status and details of the hard disk mounted in the recorder Monitor You can set the information displayed on the monitor as well as the output system Setup Device Monitor Ifthescreendoesnotworkproperly see Troubleshooting FAQ intheAppendix TheMonitorSetupsettingscontrolthemonitorconnectedtothe...

Page 114: ...le to set total amount conditions and keywords to display events of a POS device Settingthe Network For details refer to the Setup Setting the Network page in the Table of Contents IP Port A remote user can access the Recorder via the network to check the current mode and the IP address Setup Network IP Port IP address Specify the network connection path Port You can configure the protocol related...

Page 115: ...ddress to allow or block accesses to a specific IP address Setup Network IP filtering HTTPS You can select a security connection system or install public certificates Setup Network HTTPS WhileusingHTTPS ifyouwanttoswitchtoHTTP thenabnormaloperationcantakeplaceasthebrowsercontainsthesettingvalues Youneed tochangetheURLtoHTTPandreconnectorinitializethecookiesettingofthebrowser 802 1x When connecting...

Page 116: ...u can specify the SMTP server that sends a mail if an event occurs and set the recipient group and users Setup Network E mail SMTP You can set the server that sends mails and specify if you use the authentication process Event You can set the event interval and specify which events the server sends mails for Recipient You can set groups and recipients to receive emails ...

Page 117: ... Network SNMP DHCP Server You can set the network camera IP address and check the details by setting up a DHCP server Setup Network DHCP server Network You can set the internal DHCP server and assign an IP address to the network camera Status You can check the IP and MAC currently used through the DHCP server and the connected network port setup viewer ...

Page 118: ...ization DST During the summer Daylight Saving Time DST advances clocks one hour forwards from the standard local time zone Language Select a preferred language for the Recorder Holiday A user can select specific dates as holidays according to their own preferences User You can manage users such as adding or deleting users and granting different authorities for each user Setup System User Administr...

Page 119: ... for a file from the recorder connected to the PC to perform an upgrade Settings Using a storage device you can apply the current configuration of Recorder to another Recorder Press the Initialization button to return the network settings to their factory default state Items in the Exception category are excluded from the initialization Log You can check the log information related to system event...

Page 120: ...ewer Event log The event log lists recorded events such as sensor events camera events or image losses Export log You can search the user who performed the export and the execution time and details time channel device file type ...

Page 121: ...iewer XRN 1620B2_CAM 01 H264 1920x1080 NONE 2020 05 14 20 54 13 Name Description Splitscreen Selectsscreenratiotodisplay Thescreenischangedtoasplitscreen Fisheyeviewmode IIf ispushed itispossibletochangetoafisheyeinstallationtype Itispossibleto selectwall ground ceilingmodeaccordingtotheinstallationplace Thefisheyeviewmodeonthecurrentscreencanbechangedindependentlyoneachsplit DigitalZoom Enlargeth...

Page 122: ...ormationonthebackupplaybackscreen Informationsuchasbackupdate dayoftheweek time modelname andchannelnumber willbedisplayedonthescreen Maintainaspect ratio Fullscreen Maintainstheaspectratiooftheplaybackscreen Playsthevideoonafullscreen Enlarge Reduce Timeline Collapsesthetimerangethatisdisplayedontherangebarofthestoragetime Youcancollapsetherangebaruntiltheoverallrangeisshortenedto24hours Enlarges...

Page 123: ...mode TheWebViewerwon tbeabletostopthePTZonitsown ThisisusedtochangetoPTZmodefromscreenmode 10 ItallowstoexitPTZmodeinPTZmode TheWebViewerwon tbeabletostopthePTZonitsown GoesbacktothepreviousscreenintheScreenmode 11 12 InPTZmode FocusNear Faroperationisrun Whenusingthescreenmode thesameoperationscanbedonebymovingthemouse UsingVirtual Keyboard 1 For alphanumeric inputs the virtual keyboard window ap...

Page 124: ...hecktheHDD NoresponsecontrollingPTZintheliveviewer ChecktheregisteredCameraifitsupportPTZfunction Problem Action ThecameraisnotconnectedorthePCfailstoconnecttothe product Checkifthenetworkcableisconnectedproperly EnsurethatyouhavesetNetwork ConnectionMode ChecktheIPsettingofthePCorcamera TrythePingTest CheckifthereisadifferentdeviceneartheproductusesthesameIP Iregisteredacamera butthewebviewerdoes...

Page 125: ...thatofcamera sfeed Intherecordingsettingscreen thepermittedlevelforaspecific channelisdisplayedinorange Iftheinputdataisgreaterthanthepermittedlevelforeachchannel itisdisplayedinorange Setthepermitteddatalimittohigherthantheamountofinputdata Ifthesumofinputdataforeachchannelexceedsthelimit thealarmiconwillbedisplayed In thiscase thechannelexceedingtheinputlimitdoesnotrecordtheentireframe butitreco...

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