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Hanwha Techwin TNO-4030T, Service Manual

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Hanwha Techwin TNO-4030T Service Manual Download Page 36

Trouble Shooting_

 

33

1. Open the instrument cover.
2. The button restores all camera settings to the factory default. Press and hold for about 10 seconds 
  to reboot the system.

4-3-2 H/W Factory reset

If you reset the camera, the network settings will be adjusted so that DHCP can be enabled. If there
is no DHCP server in the network, you must run the IP Installer program to change the basic network
settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Fig 4-12 TNO-4030T/4040T/4050T/4030TR/4040TR

Fig 4-13 TNO-4041T/4051T/4041TR

Reset

Reset

Summary of Contents for TNO-4030T

Page 1: ...rvice Manual is a property of Hanwha Techwin Any unauthorized use of Manual can be punished under applicable International and or domestic law TNO 4030T 4040T 4041T TNO 4050T 4051T TNO 4030T 4040T 4050T 4030TR 4040TR TNO 4041T 4051T 4041TR FAMILY TNO 4030TR 4040TR 4041TR VR Virtual Reality VR Virtual Reality ...

Page 2: ... 3 Disassembly and Reassembly 3 1 TNO 4030T 4040T 4050T 4030TR 4040TR 13 3 1 1 Sun Shield Removal 13 3 1 2 Ass y Front Cover Removal 14 3 1 3 Ass y Body Removal 15 3 1 4 Case Bottom Removal 16 3 1 5 Interface MICRO SD PBA Removal 17 3 1 6 Lens Removal 18 3 2 TNO 4041T 4051T 4041TR 19 3 2 1 Sun Shield Removal 19 3 2 2 Ass y Front Cover Removal 20 3 2 3 Ass y Body Removal 21 3 2 4 Cover Rear Removal...

Page 3: ... List 5 1 TNO 4030T 4040T 4050T 35 5 2 TNO 4041T 4051T 37 5 3 TNO 4030TR 4040TR 39 5 4 TNO 4041TR 42 6 Wiring Diagram Block Diagrams 6 1 Wiring Diagram 44 6 1 1 TNO 4030T 4040T 4041T 4050T 4051T 4030TR 4040TR 4041TR 44 6 2 Block Diagrams 45 6 2 1 Main Block TNO 4030T 4040T 4041T 4050T 4051T 45 6 2 2 Main Block TNO 4030TR 4040TR 4041TR 46 6 2 3 Power Block 47 ...

Page 4: ...rrent measured must not exceed 0 5mA Reverse the instrument power cord plug in the out letand repeat the test See Fig 1 1 Any measurements not within the limits specified herein indicate a potential shock hazard that must be eliminated before returning the instrument to the customer 4 Insulation Resistance Test Cold Check 1 Unplug the power supply cord and connect a jumper wire between the two pro...

Page 5: ...k that the removed screws components and wiring have been installed correctly and that the portion around the serviced part has not been damaged and so on Further check the insulation between the blades of the attachment plug and accessible conductive parts thermally hot parts 3 the AC supply 4 high voltage and 5 antenna wiring Always inspect in all areas for pinched out of place or frayed wiring ...

Page 6: ...ficient to damage ESD devices 6 Do not remove a replacement ESD device from its protective package until immediately before your are ready to install it Most replacement ESD devices are packaged with leads electrically shorted together by conductive foam aluminum foil or comparable conductive materials 7 Immediately before removing the protective materials from the leads of a replacement ESD devic...

Page 7: ...posite 720x480 N 720x576 P for installation USB Micro USB type B 1280x720 for installation CVBS 1 0 Vp p 75Ω composite 720x480 N 720x576 P for installation Lens Focal Length Zoom Ratio 13mm fixed 19mm fixed 35mm fixed 19mm fixed 35mm fixed Max Aperture Ratio F1 0 Angular Field of View H 48 6 V 36 4 D 61 6 H 32 V 24 3 D 39 2 H 17 2 V 13 D 22 H 32 V 24 3 D 39 2 H 17 2 V 13 D 22 Focus control Fixed M...

Page 8: ...utput 2ea Remote control RS485 RS 485 Protocol Pelco D P Samsung T Honeywell Bosch Pansonic Sungin AD Vicon GE Alarm Triggers Alarm Input Motion Detection Video Audio Analytics Network Disconnect Alarm Events File upload via FTP E Mail Notification via E Mail local storage SD SDHC SDXC or NAS recording at Event Triggers External output Audio In Selectable Mic IN Line IN Supply voltage 2 5VDC 4mA I...

Page 9: ...n Programming Interface ONVIF Profile S G SUNAPI HTTP API Open Platform Webpage Multi Langu English Korean Chinese French Italian Spanish German Japanese Russian Swedish Portuguese Czech Polish Turkish Dutch Hungarian Greek Web Viewer Supported OS Windows 7 8 1 10 Mac OS X 10 10 10 11 10 12 Non plugin Webviewer Supported Browser Google Chrome 63 MS Edge 41 Mozilla Firefox 57 Window 64bit only Appl...

Page 10: ...ro USB type B 1280x720 for installation CVBS 1 0 Vp p 75Ω composite 720x480 N 720x576 P for installation Lens Focal Length Zoom Ratio 13mm fixed 19mm fixed Max Aperture Ratio F1 0 Angular Field of View H 48 6 V 36 4 D 61 6 H 32 V 24 3 D 39 2 Focus control Fixed Min Object Distance 5m 11m Mount Type Board in type Radiometry Temperature detect range 20 C 130 C 4 F 266 F Temperature accuracy 5 C 100 ...

Page 11: ...ea Remote control RS485 RS 485 Protocol Pelco D P Samsung T Honeywell Bosch Pansonic Sungin AD Vicon GE Alarm Triggers Alarm Input Motion Detection Video Audio Analytics Network Disconnect Alarm Events File upload via FTP E Mail Notification via E Mail local storage SD SDHC SDXC or NAS recording at Event Triggers External output Audio In Selectable Mic IN Line IN Supply voltage 2 5VDC 4mA Input im...

Page 12: ... PC for Instant Recording Application Programming Interface ONVIF Profile S G SUNAPI HTTP API Open Platform Webpage Multi Langu English Korean Chinese French Italian Spanish German Japanese Russian Swedish Portuguese Czech Polish Turkish Dutch Hungarian Greek Web Viewer Supported OS Windows 7 8 1 10 MAC OS X 10 10 10 11 10 12 Recommended browser Google Chrome Supported Browser MS Explorer 11 MS Ed...

Page 13: ...mera can display videos in different resolutions and qualities simultaneously using different CODECs Web Browser based Monitoring Using the Internet web browser to display the image in a local network environment Alarm When an event occurs video is either sent to the email address registered by the user sent to the FTP server saved in a Micro SD card or NAS or a signal is sent to the alert output ...

Page 14: ...040T 4050T 4030TR 4040TR Audio alarm Terminal Block EP05 002395 1 SA TNO 4041T 4051T 4041TR Polarity Power Cable EP02 002131A 1 SA L Wrench Z6049001801A 1 SA TNO 4030T 4040T 4050T 4030TR 4040TR Star Shape wrench TO03 000145B 1 SA TNO 4041T 4051T 4041TR Audio alarm cable EP02 004389A 1 SA TNO 4030T 4040T 4050T 4030TR 4040TR EP02 004390A 1 SA TNO 4041T 4051T 4041TR Tapping Screw Z7004015301A 1 SA TN...

Page 15: ...FC28 002613A 1 SA WISENET FC28 002614B 1 SA TNO 4041T 4051T 4041TR HANWHA FC28 002614A 1 SA WISENET Sunshield Hold FC28 002617A 1 SA BASE WALL MOUNT FC05 001256B 1 SA TNO 4030T 4040T 4050T 4030TR 4040TR Cable bush MC06 000071A 1 SA TNO 4030T 4040T 4050T 4030TR 4040TR Waterproof stopper PM02 004184A 1 SA TNO 4041T 4051T 4041TR Waterproof adapter PM02 004183A 1 SA TNO 4041T 4051T 4041TR ...

Page 16: ...4050T 4030TR 4040TR 3 1 1 Sun Shield Removal 1 Remove in the direction of the arrow Sun Sheld Knob q 2 Remove in the direction of the arrow Sun Sheld w Fig 3 1 Sun Shield Removal SUN SHIELD SUN SHIELD KNOB Parts No FC28 002613B HANWHA FC28 002613A WISENET Parts No FC28 002617A w q ...

Page 17: ...and Reassembly_ 14 3 1 2 Ass y Front Cover Removal Fig 3 2 Ass y Front Cover Removal 1 SCREW ASS Y FRONT COVER Parts No FC18 004515A q w 1 Remove 1 Screw q 2 Remove in the direction of the arrow Ass y Front Cover w ...

Page 18: ...3 Remove 2 Cables e r 3 1 3 Ass y Body Removal Fig 3 3 Ass y Body Removal ASS Y BODY CABLE Parts No AM07 011443A TNO 4030T AM07 011444A TNO 4040T AM07 011445A TNO 4050T AM07 012116A TNO 4030TR AM07 012118A TNO 4040TR Parts No EP02 004356A w e Parts No Z6001055201A Parts No EP02 004360A 3 SCREWS CABLE q r ...

Page 19: ...isassembly and Reassembly_ 16 1 Remove 3 Screws q 2 Remove in the direction of the arrow Case Bottom w 3 1 4 Case Bottom Removal Fig 3 4 Case Bottom Removal 3 SCREWS Parts No FC18 003309A q CASE BOTTOM w ...

Page 20: ... the direction of the arrow Interface PBA e 4 Remove in the direction of the arrow Micro SD PBA r 3 1 5 Interface MICRO SD PBA Removal Fig 3 5 Interface MICRO SD PBA Removal Parts No AM06 007678A Parts No FC15 005954A MICRO SD PBA INTERFACE COVER r w INTERFACE PBA 2 SCREWS Parts No AM06 007673A Parts No Z9642306007 e q ...

Page 21: ...bly and Reassembly_ 18 1 Remove in the direction of the arrow Interface Cover q 2 Remove in the direction of the arrow Gasket Ring w e 3 1 6 Lens Removal Fig 3 6 Lens Removal GASKET RING w GASKET RING e LENS q ...

Page 22: ... the arrow Sun Sheld Knob q 2 Remove in the direction of the arrow Sun Sheld w Fig 3 7 Sun Shield Removal 3 2 TNO 4041T 4051T 4041TR 3 2 1 Sun Shield Removal SUN SHIELD SUN SHIELD KNOB Parts No FC28 002614B HANWHA FC28 002614A WISENET Parts No FC28 002617A w q ...

Page 23: ...and Reassembly_ 20 1 Remove 1 Screw q 2 Remove in the direction of the arrow Ass y Front Cover w 3 2 2 Ass y Front Cover Removal Fig 3 8 Ass y Front Cover Removal 1 SCREW ASS Y FRONT COVER Parts No FC18 004515A q w ...

Page 24: ...the arrow Ass y Body w 3 Remove 2 Cables e r 3 2 3 Ass y Body Removal Fig 3 9 Ass y Body Removal ASS Y BODY Parts No AM07 011446A TNO 4041T AM07 011447A TNO 4051T AM07 012117A TNO 4041TR w Parts No Z6001055201A 3 SCREWS q CABLE Parts No EP02 004357A e Parts No EP02 004358A CABLE r ...

Page 25: ... and Reassembly_ 22 1 Remove 3 Screws q 2 Remove in the direction of the arrow Cover Rear w 3 2 4 Cover Rear Removal Fig 3 10 Cover Rear Removal 3 SCREWS Parts No FC18 004000A q COVER REAR Parts No FC15 005956A w ...

Page 26: ...nterface Cover w 3 Remove 1 Screw e 4 Remove in the direction of the arrow Interface PBA r 3 2 5 Interface PBA Removal Fig 3 11 Interface PBA Removal Parts No AM06 007750A Parts No FC15 005957A INTERFACE PBA INTERFACE COVER r w 1 SCREW 2 SCREWS Parts No Z6001055201A Parts No Z6001055201A e q ...

Page 27: ...bly and Reassembly_ 24 1 Remove in the direction of the arrow Interface Cover q 2 Remove in the direction of the arrow Gasket Ring w e 3 2 6 Lens Removal Fig 3 12 Lens Removal GASKET RING w GASKET RING e LENS q ...

Page 28: ...63V 5 0V 4 5V 5 5V If power is not normal Check camera operations Check connection of LAN cable and replace the LAN cable as needed Check operation of POE HUB and replace with other port or hub as needed Measure each voltage of SMPS B d and replace abnormal B d C9 1 0V C15 1 5V C17 3 3V C26 5 0V C31 12 0V Is connection correct between SET and POE HUB and LAN cables Is output of power of SMPS B d n...

Page 29: ...output of N W B d Check transmission operation of shutter close CGI If the shutter does not operate replace the shutter NUC B d malfunctions Replace main assembly Is LED of I F B d lighting Is power normally being supplied to N W B d Is there any afterimages on the screen Does red LED of NUC B d blink No No No No Yes Yes Yes Yes ...

Page 30: ...e left TNO 4050T Default profile Record profile use Video profile connection policy Keep connection when profile properties are changed Video profile Video profile Name Codec Type Profile type Name Codec Audio in ATC mode Add Delete Open Platform Product information System Event Analytics Network Video Audio Upgrade Reboot Log TNO 4050T Click Fig 4 1 Fig 4 2 Click ...

Page 31: ...nd then click the Open button Upgrade Factory default Configuration backup restore Restart Sofware ISP version SUNAPI version UWA version Sofware Upgrade Except Network parameter Open Platform Reset Backup Restart Restore Upgrade Reboot Upgrade Open Platform Product information System Event Analytics Network Video Audio Upgrade Reboot Log TNO 4050T 2 3 1_00000 2 5 4 1 00_180406 1 00_180406 Fig 4 4...

Page 32: ...oot Log TNO 4050T tno4050t_1 00_180411 img 2 3 1_00000 2 5 4 1 00_180406 1 00_180406 Open Platform 제품 정보 시스템 이벤트 Analytics 네트워크 오디오 비디오 공장 초기화 설정 백업 복원 재시작 업그레이드 재부팅 로그 네트워크 설정 Open Platform 소프트웨어 업그레이드 업그레이드 초기화 백업 복원 tno4030t_1 00_170112 img 재시작 브라우저창이 닫힙니다 재접속 하세요 확인 TNO 4030T tno4050t_1 00_180411 img Upgrade Factory default Configuration backup restore Restart Sofware ISP version SUNAPI versio...

Page 33: ... when necessary Upgrade Factory default Configuration backup restore Restart Sofware ISP version SUNAPI version UWA version Sofware Upgrade Except Network parameter Open Platform Reset Backup Restart Restore Upgrade Reboot Upgrade Open Platform Product information System Event Analytics Network Video Audio Upgrade Reboot Log TNO 4050T 2 3 1_00000 2 5 4 1 00_180406 1 00_180406 Fig 4 7 ...

Page 34: ... when replacing the NETWORK PBA 1 In the Monitoring screen enter the command in the following format in the Address box http IP Address stw cgi factory cgi mac xx xx xx xx xx xx sn xxxxxxxxxxxxxxx mac MAC address sn Serial number ex http 192 168 1 100 stw cgi factory cgi mac 00 11 22 33 44 55 sn 123456789012345 2 If the OK message appears in about 2 or 3 seconds as shown in the figure below the en...

Page 35: ...atmap System Product information Upgrade Reboot Upgrade Reboot Upgrade Upgrade S W Upgrade S W ISP Factory default Conflguratlon restore Restart Restart Backup Restore Reset Except network parameter Open SDK Log Video profile User Date Time IP Port IP Port Audio Video Network Event Analyze System Open Platform IP address IPv4 setup IPv6 setup IPv6 Prefix IP Type IP Type Use Default MAC address IP ...

Page 36: ...ory reset If you reset the camera the network settings will be adjusted so that DHCP can be enabled If there is no DHCP server in the network you must run the IP Installer program to change the basic network settings such as IP address Subnet mask Gateway etc before you can connect to the network Fig 4 12 TNO 4030T 4040T 4050T 4030TR 4040TR Fig 4 13 TNO 4041T 4051T 4041TR Reset Reset ...

Page 37: ...ber of the material parts of appears to be whether or not to 3D run Material to move in 3D you can see the part is rotated 360 degrees Some parts cable and PCB I can be found in the real photos Click 5 1 TNO 4030T 4040T 4050T 35 5 2 TNO 4041T 4051T 37 5 3 TNO 4030TR 4040TR 39 5 4 TNO 4041TR 42 NOTE ...

Page 38: ...Exploded View and Parts List_ 35 5 1 TNO 4030T 4040T 4050T S4 S1 S1 S1 S1 S6 q w i o a s f j l 2 2 2 2 2 2 2 2 t u y d r g h k S3 S5 S7 2 2 C3 C1 C2 S2 e ...

Page 39: ...BOX ADC12 1 SA 17 FC15 005367A COVER CABLE GASKET ADC 1 SA 18 RM01 003400A WIRE METALIC SAFETY STS 304 1 SA 19 AM06 007678A ASSY PCB SD CARD TNO 4040T 1 SA 20 AM06 007673A ASSY PCB INTERFACE TNO 4040T 1 SA 21 FC15 005954A COVER INTERFACE PC TNO 4040 1 SA 22 HP07 001178A GASKET BACKBOX SILICON RUBBER 1 SA 23 FC09 006670A BRACKET WIRE SNO 8081R SUS304 1 2 1 SA 24 FC29 008671B CASE BOTTOM BB WHITE AD...

Page 40: ...Exploded View and Parts List_ 37 5 2 TNO 4041T 4051T S3 S1 S1 S4 q w i s d f g h j k t y o a u S4 S1 S2 2 S1 r C2 C1 e l 2 ...

Page 41: ... 1 SA 11 HP07 001279A GASKET RING SILICONE 1 SA 12 HP07 001280A GASKET MICRO SD SILICONE 1 SA 13 FC15 005959A COVER MICRO SD ADC12 1 SA 14 AM06 007750A ASSY PCB TNO 4041T INTERFACE 1 SA 15 FC15 005957A COVER INTERFACE PC 1 SA 16 FC15 005956A COVER CABLE GLAND ADC12 1 SA 17 EP02 001182 CABLE GLAND_ESKV 16_SET_LT WISKA 3 SA 18 FC28 002615A FOOT BRACKET PT SILICONE 1 SA 19 FC09 008792A BRACKET PT ADC...

Page 42: ...Exploded View and Parts List_ 39 5 3 TNO 4030TR 4040TR S N A S4 S1 S1 S1 S1 S1 S1 S6 q w i o a s f j l 2 2 2 2 2 2 2 2 t 3 3 3 3 3 u y d g h k S3 S5 S7 2 2 C3 C5 C1 C2 C4 S2 e 3 r 3 3 3 ...

Page 43: ... FC15 005367A COVER CABLE GASKET ADC 1 SA 18 RM01 003400A WIRE METALIC SAFETY STS 304 1 SA 19 AM06 007678A ASSY PCB SD CARD TNO 4040T 1 SA 20 AM06 007673A ASSY PCB INTERFACE TNO 4040T 1 SA 21 FC15 005954A COVER INTERFACE PC TNO 4040 1 SA 22 HP07 001178A GASKET BACKBOX SILICON RUBBER 1 SA 23 FC09 006670A BRACKET WIRE SNO 8081R SUS304 1 2 1 SA 24 FC29 008671B CASE BOTTOM BB WHITE ADC12 1 SA 25 FC18 ...

Page 44: ...25 1 SA C4 EP16 002672A FPCB MAIN TNO 4040T 2L 50PIN 0 5PITCH E 1 SA C5 Z3809037101A CABLE FLAT 3809 001383 30V 80C 64MM 40P 1 SA S1 Z6001055201A SCREW MACHINE BH M2 L5 21 SA S2 FC18 004515A SCREW SET HEXA S2 0 7 4 M4 SUS 1 SA S3 Z6003007801A MACHINE SCREW FLAT HEAD M3xL6 Ni 6 SA S4 Z6004041101A SET SCREW_ M6P1L6 3 SA S5 Z6011000601A HEXAGON_REC M4L30 1 SA S6 FC18 003309A SCREW MACHINE HSHC 4 0 7 ...

Page 45: ...Exploded View and Parts List_ 42 5 4 TNO 4041TR S N A S3 S1 S1 S4 q w i s d f g h j k t y o a u S4 S2 2 C1 2 S1 S1 S1 2 2 2 2 S1 S1 C2 C4 C3 e r l 2 2 2 2 3 ...

Page 46: ...P02 001182 CABLE GLAND_ESKV 16_SET_LT WISKA 3 SA 18 FC18 004518A O RING D1 44 12 D2 2 62 SILICON 1 SA 19 FC29 009743A HOLDER CAMERA FOR 13TO35 ADC12 1 SA 20 FC28 000730A PAD THERMAL 17X12X1 0 SILICON RUBBER 1 SA 21 AM06 007366A ASSY PCB XNO 6085R POWER 1 SA 22 FC29 010393A HOLDER PBA NETWORK POWER FOR 19 35 ADC12 1 SA 23 AM06 008428A ASSY PCB NETWORK TNO 4040TR 1 SA 24 FC28 000556A PAD THERMAL W30...

Page 47: ..._DET_IN 23 A_SD1_DET_IN 12 LED_ACT 24 NC 24 NC 24 ADC_ENC_P 24 GND 24 ADC_ENC_P 24 GND 24 DEBUG_FPGA2 24 DEBUG_FPGA2 2 DC3 3V 24 DC5V 24 SD1_PWR_EN 24 SD1_PWR_EN 25 NC 25 NC 25 PICO_HSYNC 25 GND 25 PICO_HSYNC 25 GND 25 DEBUG_FPGA1 25 DEBUG_FPGA1 3 FACTORY 25 DC5V 25 FACTORY 25 FACTORY CN2 USB CONNECTOR 26 VIDEO2 26 PICO_VSYNC 26 ADC_ENC_M 26 GND 26 ADC_ENC_M 26 GND 26 FPGA_READY 26 FPGA_READY 4 SD...

Page 48: ...DIO Codec Memory LENS IR Detector Pre AMP Shutter SMPS AC DC PoE Temp Sensor 1 Temp Sensor 2 Control Analog CLK Data 14bit Sampling Clock Master Clock ADC Video Vtemp Data Clock Hsync Vsync Psync I2C I2C DAC SPI ISP1 CS1 SPI ISP1 CS2 SPI ISP1 CS0 Bias Voltage Gyro Sensor 6 axis SPI ISP2 Video Data Sub LVDS Pre AMP PCB NUC PCB Video Audio Alarm N W PCB SMPS PCB ...

Page 49: ...C DC PoE Temp Sensor 1 Temp Sensor 2 Control Analog CLK Data 14bit Sampling Clock Master Clock ADC Video Vtemp Data Clock Hsync Vsync Psync I2C I2C DAC SPI ISP1 CS1 SPI ISP1 CS2 SPI ISP1 CS0 Bias Voltage Gyro Sensor 6 axis SPI ISP2 Video Data Sub LVDS Pre AMP PCB NUC PCB Video Audio Alarm N W PCB SMPS PCB 6 2 2 Main Block TNO 4030TR 4040TR 4041TR ...

Page 50: ... on PoE input Output specification of DDC circuit Sequence 1V 5V 1 5V 3 3V DC 1V 1ch DDC Although IC has specification of 6A 3 2A class is applied to output inductor DC 1 5V Channel No 3 of 3ch DDC Specification of 2A output DC 3 3V Channel No 3 of 3ch DDC Specification of 3A output DC 5V Channel No 3 of 3ch DDC Specification of 2A output 6 2 3 Power Block ...

Page 51: ... this Service Manual Please refer to the 4cust web site URL http www 4cust net November 19 2019 Written in Korea REV 04 This Service Manual is a property of Hanwha Techwin Any unauthorized use of Manual can be punished under applicable International and or domestic law ...

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