Troubleshooting table Page EN-25
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not
necessarily mean there is a defect in the appliance. For this reason,
please check the tables to see if you can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appli-
ance yourself. You can put your own and future users’ lives in
danger. Only authorised specialists are allowed to carry out
this repair work.
Problem
Possible cause
Solutions, tips
Appliance is not
working.
On/Off foot switch
does not actuate.
Switch the appliance on.
Mains plug is loose.
Check that the mains plug is firmly
inserted into the socket.
The socket is
defective.
Try the appliance with a different
socket.
Check fuses and/or circuit break-
ers.
Mains cord is
defective.
Check mains cord for damage.
Contact our Service Centre, where
necessary (see "Service“ on
page EN-27).
Appliance
switches itself
off.
Brush/nozzle
blocked.
Actuate On/Off foot switch, pull out
mains plug, clean brush/nozzle.
Coarse dust filter
blocked. Overheat
protection has been
activated.
Actuate On/Off foot switch, pull out
mains plug, leave appliance to cool
for at least 1/2 hour and clean the
coarse dust filter.
Telescopic tube/
suction hose is
blocked.
Actuate On/Off foot switch, pull out
mains plug, check telescopic tube
and suction hose for blockage, and
clean if necessary.
