Troubleshooting table
Page EN-23
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips
Compressor is off.
No electricity to socket.
Check by connecting another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically switches on.
Repositioning.
The appliance requires 2 hours to allow the
refrigerant to settle.
Appliance cools
too quickly.
Thermostat control is set at
too cold a setting.
Turn down the thermostat control (see "Op-
eration" on page EN-11).
The appliance
doesn’t cool suffi-
ciently.
Incorrect temperature select-
ed.
Turn the thermostat control to a higher
cooling position (see "Operation" on page
EN-11).
Door not tightly closed or
door seal is not completely
tight.
See "Checking and cleaning the door seals"
on page EN-16.
The appliance is near a heat
source.
Insert insulating plate in-between or relo-
cate.
Food has been put in warm. Only put in cooled foods.
Too many goods loaded.
Do not exceed the stipulated freezing ca-
pacity.
Thick ice layer in the freezer.
Defrost the freezer (see "Defrosting and
cleaning the freezer" on page EN-16).
Ambient temperature too low
or too high.
Adjust the ambient temperature (see "In-
tended use" on page EN-5).
Compressor seems defec-
tive.
Adjust the temperature controller to ‘MAX’.
If the compressor does not switch on within
an hour, please contact our Service depart-
ment (see page EN-24).
Appliance is mak-
ing a noise.
Functional operating noise.
These are not malfunctions.
Humming: Refrigeration unit is running.
Flowing noise: Refrigerant is flowing through
the pipes.
Clicking: Motor switching on or off.
Distracting noises that you
can disregard.
Check that it is stable.
Remove any objects from the appliance.
Remove any foreign matter from the back of
the appliance.
