Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
In order for us to help you quickly, please tell us:
Name of appliance
Colour
Model
Order number
Hanseatic Fridge-freezer
white
HKGK18860A3NFMW
5189 5151
stainless
steel
HKGK18860A3NFMSS
8361 9055
Service
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Phone
040 / 36 03 31 50
Customers in Austria
– Please contact your mail order company’s
customer service centre or product advice
centre.
Please note:
You are responsible for the condition of the appliance and its proper use
in the household. If you call out for customer service due to an operating error, you will
incur charges, even during the guarantee/warranty period. Damage resulting from non-compli-
ance with this manual unfortunately cannot be recognised.
Service
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