Troubleshooting table
Page EN-23
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
■
Never try to repair a defective or suspected defective appliance yourself. You can
put your own and future users’ lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior light off.
No electricity to socket.
Check socket by connecting another appli-
ance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically turns on.
Repositioning.
The appliance requires 2 hours to allow
the refrigerant to settle.
Appliance cools
too much.
Thermostat control is set at
too cold a setting.
Turn down the thermostat control
(see "Operation" on page EN-12).
The appliance
doesn’t cool suffi-
ciently.
Incorrect temperature se-
lected.
Turn the thermostat control to a higher
cooling position (see "Operation" on page
EN-12).
Door not tightly closed or
door seal is not completely
tight.
See "Care and maintenance" on page
EN-17.
The appliance is near a
heat source.
Change location.
Food has been put in warm. Only put in cooled foods.
Too many goods loaded.
The maximum freezing capacity is shown
on the appliance’s type plate.
Thick ice layer in the freezer
compartment.
Defrost the freezer (see "Defrosting and
cleaning the chest freezer" on page EN-18).
Ambient temperature too
low or too high.
Adjust ambient temperature (see "Intended
use" on page EN-4).
Compressor seems defec-
tive.
Set the thermostat control to the highest
level. If the compressor does not switch on
within an hour, please contact our service
department (see page EN-25).
